TCTP 2016

Mr. Nazrim bin Tan

 Individuals who give special guidance to a
group of other individuals.

 Concerned about the achievements towards

the objectives to be achieved by the group.

 Example : Expert worker coach new workers

 Coaching is the art of improving the
performance of others

 Coaching is essentially a conversation -dialog

between a coach and a coachee within a
productive, result –oriented context

 Assisting with Personal Development & Better

Performance.
 knowledge,
 understanding of the process and
 a variety of techniques, skills and appropriate
methods to achieve
Include:
 motivate trainees
 guiding the work
 develop skills
 Provide feedback and
 Recognize achievement trainees
 Provide support
 Facilitating learning at the workplace
 Allows sharing of expertise
 Requires relationship building
 Give instructions

Demonstration and Teach

Exercise

Ask a Question

Check progress

Give feedback

Give motivation
 Mentor
◦ lot of experience.
◦ an experienced, productive senior employee who helps
develop a less experienced employee (the protégé).
 Most mentoring relationships develop informally
as a result of interests or values shared Research
- suggests that employees with certain
personality characteristics (e.g., high needs for
power and achievement, emotional stability,
ability to adapt their behavior based on the
situation) are more likely to seek a mentor and
be an attractive protégé for a mentor
 Share information and experience.
 rain at low stress levels and approach to find
the answer for themselves with help.
 Provide support
 Facilitating learning in place
 allows sharing
 Requires the development of relations
 Encourage trainees motivated and focused on
learning.

 The method involves an individual who has

the advantage of knowledge or experience
working with individuals which has less
knowledge and experience
 Trust and mutual respect
 Understanding and Empathy
 Always ready (availability)
 encouraging
 Can be viewed by follow the actions and good
words
 MENTORING
Mentor is Subject Matter Expert
Focused on development
Mentors come from inside the
organization
Mentor uses teaching paradigm;
focused on what mentor knows
Protégée listens/Mentor shares
COACHING
Coach is Process Expert
Focused on any goal or
achievement important to coachee
Coaches can come from inside our
outside the organization
Coach uses questioning paradigm;
focused on what coachee can learn
Coachee talks/ Coach listens and
questions
 Your director assign you to organize coaching
program at your institute. Plan the coaching
program and Identify requirement and
needed for it.