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Managing Services &

Manufacturing Operations
Topic : Supply Chain Management
At PT.xxx
• Problem Statement
• Process Overview
DESCRIBE

• Service Development
• Service Experience
• Service Quality
• Inventory Management
ANALYZE • Lead Tme Management

• Project Completion
• Inadequate Raw Material Supply
SOLVE
Client Statement
• Company X wishes to maximize its operations by eliminating several
of it’s company’s problem such as
• Late Delivery of Raw Material.
• Lack of Manpower.
• Raw Materials are ordered in Waves.
• Shortage of Raw Materials.
Process Overview
Order Intake History
Order Intake Quantity
400000 2

343950
350000
1.5
143%
300000

1
250000

200000 0.5

141572 34%
118610 19%
150000
0 0

100000
73900
55155 -0.5
50000

-84%
0 -1
Oct-18 Nov-18 Dec-18 Jan-19 Feb-19

Order Quantity Monthly Order Growth


Analysis
• December to January had a significant amount of decrease in order
intake (-89%), due to :
• Xx
• Xx
• xx
Problem Statement

Late supply of Raw Material

Lack of Manpower
Lack of Raw Material

PLAN DO CHECK ACTION

• Storage
Control
• Vendor
Management
KANBAN