Diwakar Sharma
Presentation Topics
Introduction
Objective
Methodology
Analysis –SPSS, XL
Results and Discussions
Conclusions & Recommendations
Introduction
2 mins
Introduction
Aircraft Industry worldwide are embracing lean
manufacturing for improving Quality of Work life by
909
472
254
9
160
140
120
100
2 0 0-05 6
2 0 0-06 7
80
2 0 0-07 8
2 0 0-08 9
60
NO
.UITSPRDCE
40
20
0
APR M AY JUN JUL AU G SEP OCT NOV DEC JAN FEB M AR
M ON TH
10
10
Introduction
On the eve of completion of five years of lean
Journey, Chairman (HAL) in a message to directors
and divisional head has emphasized on the
necessity of alignment of leadership at all the level
around the purpose and importance of successful
implementation of this change initiative.
Where:
(w) = weight factor
Shared Purpose = Vision + Communication
*Adopted from (Ulrich, et al., (1999), Results Based Leadership: How Leaders Build the
Business and Improve the Bottom Line and (Kaplan & Norton, 1996), The Balanced
Scorecard
Proposed Correlation
Model
1
f(y)
X Change Initiative
Productivity Outcomes
0 1
Visionary Leadership f (x)
Existing
Theories
- Leadership
- Productivity
Key Questions
- Leadership Equation
- Productivity
Equation
Survey
Collect data for each
equation variable
Correlation
Model
- Quantify Equations
- Leadership Index
-Productivity Index
Hypothesis
- Reject
- Fail to Reject
Hypothesis
h1 = Pearson product-moment correlation
coefficient (r) is a positive numeric value.
Ho: β1 = 0
H1: β1 ≠ 0
Where:
Ho = Null hypothesis
H1 = Alternate hypothesis
β1 = Slope of trend line
Analysis
The survey was distributed to approximately
317 people as sources of data and information
40
40
30
20 22
20 19
Percent
Percent
19 10
0 0
HAL HYDERABAD SLRDC SENIOR MANAGEMENT SR. TECHNICAL STAFF
MIDDLE MANAGEMENT Technical Workforce
Fig. 8.1 : Organisation
Inwhichfunctional areaof
theorganizationdoyouwork?
40
37
30
20
Percent
17 17
10
7
0 4 4 4 4 4
D
IT
IM
M
R
in
la
&
e
u
th
a
M
s
T
m
rk
T
n
e
ig
n
u
n
a
r
(P
e
n
in
fa
n
ti
e
ro
n
g
c
R
g
tu
d
e
ri
s
o
n
ti
u
g
o
rc
/
s
R
O
H
Leadership
15
Percent
10 30
26
6 20
0
Percent
M
Su
10
om
om
om
is
ri t
gg
si
te
9
po
po
po
ng
es
7 7
n
se
se
se
t
by
0
ed
d
d
d
LR
by
an
by
by
th
LR
LR
in
an
co
En
no
in
re
un
t
c
v
c
The organization's level of understanding The visibility of the lean initiative's vision
of the lean initiative's vision is best characterized to the organization is best characterized
40 50
39 48
37 40
30
30
20
20
Percent
Percent
19 19
10 13 10
11
0 7 7
0
not understood understood by most None of the above some locations throu very visible and all
60
59
50
40
30
28
20
Percent
10
9
0
Missing to most employees, a some employee
to all employees, an Significant decision
and the lean initiative's vision? the organization's goal and the lean initiative's vision?
50 30
28
40
39
20 22
30 20 20
28
20
10
Percent
Percent
15 9
10
11
7
0 0
Missing integrated but often integrated and all Missing only w ithin dept w ithin & b/w depts w
not integrated confl integrated and most no processes employe w ithin & in mtgs b/w
Fig. 8.11: Level of integration betw een the organization’s Fig. 8.12 : The process employed to enable integration betw een
implemented during the lean change initiative? implemented during the lean change initiative?
80 70
60
69 59
60
50
40 40
30
Percent
20 28
22
20
Percent
0 10
Missing Too much implementat
0 6
Not enough implement Effectively implemen
Missing Not enough implement Effectively implemen
NA Too much implementat
Fig. 8.13 : Extent of clear goals and objectives
To what extent (Effectively, Too much, or Not enough) To what extent (Effectively, Too much, or Not enough)
have the following strategies been have the following strategies been
implemented during the lean change initiative? implemented during the lean change initiative?
70 70
60 60 65
57 50
50
40
40
30
30
20 26
28 Percent
20 10
Percent
10 0
Missing Not enough implement Effectively implemen
0 6 6
NA Too much implementat
Missing Not enough implement Effectively implemen
NA Too much implementat
Fig. 8.16 : Extent of building the organization’s human capital
20 22
Very = 6, 7) have the cust. satisfaction improved since
13
the implementation of the lean change initiative?
10 11 11
9
Percent
40 4
0
Missing NOT AT ALL Somew hat Somew hat
NA NOT AT ALL Somew hat Very
9 9 40
7
6
0 4 35
30
Missing NOT AT ALL Somew hat Somew hat
NA NOT AT ALL Somew hat Very 20
15 15
Fig. 8.17 : Extent of customer satisfaction improvement 10
Percent
11
7
6 6
0 4
Missing NOT AT ALL Somew hat Somew hat Very
NA NOT AT ALL Somew hat Very
Percent
7
4
40 0
Missing NOT AT ALL Somew hat Somew hat Very
NA NOT AT ALL Somew hat Very
20
20 20 To what extent (Not at all = 1, 2, Somewhat = 3, 4, and
7
6
4 4 4
0
Missing NOT AT ALL Somew hat Somew hat Very
NA NOT AT ALL Somew hat Very
was successful
30
28 28
20 22
10 11
Percent
4
0
NOT AT ALL Somew hat Somew hat
NOT AT ALL Somew hat Very
1.00
y = 1.7328x – 0.8458
r = 0.6883 Where:
y = y coordinate on graph
x = x coordinate on graph
r = Pearson product-moment correlation coefficient
Hypothesis Testing of
the Model
Ho: β1 = 0 , i.e., the sample population’s trend line slope is zero
H1: β1 ≠ 0
“significance of F” column is the probability that the population
SUMMARY OUTPUT sample’s slope is 0 Normal Probability Plot
Multiple R 0.67147728
10 0.8
0.7
R Square 0.45088174 this means that it is highly unlikely that the0.5 population of this
0.6
0.2
Adjusted R Square 0.44268595 sample’s slope is zero and it is highly unlikely
0.4
0.3
that there is no
Standard Error 0.15435539 prediction due to regression from this model 0.2
0.1
given the sample
Observations 69
statistics obtained 0
0 20 40 60 80 100 120
ANOVA
Hence, it is highly likely that this regression model adds Sample Percentile
df SS significant
MS F predictability
Significance F of the dependent variable.
Regression 1 1.310735767 1.31073577 55.01379 2.70206E-10
Coefficients Standard Error t Stat P-value Lower 95% Upper 95% Lower 95.0% Upper 95.0%
0.90
0.80
PRODUCTIVITY INDEX
0.70
0.30
0.20
0.10
0.00
0.50 0.55 0.60 0.65 0.70 0.75 0.80 0.85 0.90 0.95 1.00
LEADERSHIPINDEX
1.00
y=1.2414x- 0.3513
R2 =0.3701
0.90
y=1.7567x- 0.9254
R2 =0.4891
Productivity Index
0.80
y=1.2998x- 0.4864
0.70
R2 =0.341
0.60 SENIORMANAGEMENT
MIDDLEMANAGEMENT
ENGINEERS
0.50
Linear (SENIORMANAGEMENT)
Linear (MIDDLEMANAGEMENT)
0.40 Linear (ENGINEERS)
0.30
0.20
0.10
0.00
0.50 0.55 0.60 0.65 0.70 0.75 0.80 0.85 0.90 0.95 1.00
LeadershipIndex
5 “S”
"Your department is consistently maintaining and improving 5S rating"
50
50
40
Percent
10
60
7 7
0
Strongly Disagree Neither Agree nor d Strongly Agree
50 Disagree Agree
48
Improvement in 5S rating
40
Kindly indicate level of your agreement/disagreement w ith the statement
"w ork areas w ithin organization focus on sustaining their basic 5S"
30
w rt success of implementation of lean initiatives at Avionics divn/SLRDC
28 50
20
40
39
Percent
10 13
33
7 30
0 4
Strongly Disagree Neither Agree nor d Strongly Agree 24
20
Disagree Agree
10
Awareness about 5S
Percent
0 4
Strongly Disagree Disagree Neither Agree nor d Agree
Sustaining 5S
Kaizen Events
Kindly indicate level of your agreement/disagreement w ith the statement Kindly indicate level of your agreement/disagreement w ith the statement
"Most of the employees are f ully aw are about the aim of KEs" "Most of the w ork areas are sustaining the improvements through KEs"
w rt success of implementation of lean initiatives at Avionics divn/SLRDC w rt success of implementation of lean initiatives at Avionics divn/SLRDC
50 50
40 43 40
41
30 30 31
30
20 22
20
20
Percent 10
10
Percent
7
0 4
0 Strongly Disagree Neither Agree nor d Strongly Agree
Strongly Disagree Disagree Neither Agree nor d Agree Disagree Agree
50
50
40
30
20
20
17
Percent
10
9
0 4
Missing Disagree Agree
Strongly Disagree Neither Agree nor d
Use of A3 plan
TPM
Kindly indicate level of your agreement/disagreement w ith the statement
40
41
30 31
20
10
Percent
9
7
6 6
0
Missing Disagree Agree
Strongly Disagree Neither Agree nor d Strongly Agree
Effect of TPM
PDM Kindly indicate level of your agreement/disagreement w ith the statement
Kindly indicate level of your agreement/disagreement w ith the statement
PDM awareness
40 43
60
57
50
30
40
24
20
30
20 10 13
11
Percent
17
Percent
10 13 6
0 4
0 6 6
Missing Disagree Agree
Missing Disagree Agree Strongly Disagree Neither Agree nor d Strongly Agree
Strongly Disagree Neither Agree nor d Strongly Agree
Kindly indicate level of your agreement/disagreement w ith the statement
Kindly indicate level of your agreement/disagreement w ith the statement
"Integration of PDM's Measure w ith measurable quality objectives"
"PDM's Measure and Action is fully integrated w ith functional objective"
w rt success of implementation of lean initiatives at Avionics divn/SLRDC
w rt success of implementation of lean initiatives at Avionics divn/SLRDC 30
40
28
26
24
30 31 20
20 22
13
17 10
15
10 11
Percent 7
Percent
4 0 2
0
Missing Disagree Agree
Missing Disagree Agree
Strongly Disagree Neither Agree nor d Strongly Agree
Strongly Disagree Neither Agree nor d Strongly Agree
PDM metrics integration with functional objectives PDM metrics integration with measurable quality objectives
LDMS
Kindly indicate level of your agreement/disagreement w ith the statement
37
30
28
20
17
13
10
Percent
6
0
Missing Disagree Agree
Strongly Disagree Neither Agree nor d
Practice of LDMS
Outcomes of Lean
Implementation at
HAL, Hyderabad
Results on perception of
respondents about outcomes of
implementation of lean
initiatives at Hyderabad Division
/ SLRDC
Capacity Enhancement
Kindly indicate level of your agreement/disagreement w ith the statement
56
50
40
30
20
17
15
Percent
10
11
0
Missing Neither Agree nor d Strongly Agree
Disagree Agree
50 52
40
30
20 22
15
Percent
10
7
0 4
Missing Neither Agree nor d Strongly Agree
Disagree Agree
20
50
15 48
10 40
9
Percent
6 6
30
0
Missing Disagree Agree
Strongly Disagree Neither Agree nor d Strongly Agree 20 22
10
11
9
due to design issues 0
6 4
Missing Disagree Agree
Strongly Disagree Neither Agree nor d Strongly Agree
50
48
40
30
24
20
Percent
10 13
9
0 4
Missing Disagree Agree
Strongly Disagree Neither Agree nor d Strongly Agree
Everyone
Seeking out waste
Identifying where it is
Eliminating it
Everywhere
TPS or Lean is successively
overcoming all the obstacles to
linking every step into a continuous
FLOW sequence, precisely
*synchronized with the demand of
the end customer.
( * TAKT TIME
Lay the work out The work cannot
Make the
in the minimum help but move
work flow
space fast!
in a Nutshell
GOALS
Reduction in cycle time
Quality Improvement
Reduction in Inventory
To become World Class Enterprise
Lean is solidly supported by two pillars of :
Continuous Improvement
Respect for People
WASTE
Quickly
Value Waste
Continuously
( To Tackle Unevenness in Production
)
Process mapping.
Identify the Value Stream.
Eliminate non-value added
activity
VALUE STREAM MAPPING:-
i) Current state.
ii) Future state. ( Repeat Above
( To Achieve
Teamwork )
The relentless effort for Waste elimination and
continuous improvement is effected by the
following TPS tools, which is application of know
solutions to known problems.
* Policy Deployment Matrix
* Policy Deployment Progress Review
* Lean Daily Management System
* Visual Control
1 Piece flow
Kan Ban
Cellular layout
SMED
Kaizen event ( VSM, TPM, Poka Yoke, 6 σ
etc.,)
You You
You commit Own
agree To these these
With these
RESOURCES
SPECIFIC
ACTIONS
GOALS
POLICY
DEPLOYMENT MATRIX
“LOCATIONS”
You are
“given”
You
These
provide
these
Looks at variant, Initiate necessary actions
Measures Status Planed May June July Aug Sept Oct Nov Dec Jan Feb
And targets Baseline
PDPR: Policy Deployment
Progress Review
Policy Deployment Matrix Plan
Act
Goals Measures Do
Results Check
Commitments
Measurement
Policy
Deployment Actions
Corrective
Action Progress
Review
Measurement
Gaps
Target
Results Achievement
Measure Follow-up
Worksheets
sheets
Information is displayed in an interesting and exciting
way to inform and stimulate employees and visitors.
Notice Boards
Performance Boards
Photographs
Coloured Floor Paint
Signs
Lean Daily Management
System
(LDMS)
LDMS: Lean Daily
Management System
The results are
measured daily any To-Do list is used
gaps to target to detail clock
performance reviewed chart problems
and corrective actions and to collect any
• Focal Point for daily management identified issues needing
action
• Very reactive
•Stand-up morning meetings (or
more frequent)
• Focus on what we need to do to
ist
achieve the daily “plan” To-Do L
DPR”
Daily “P
• The “standard work” (when
it exists)
• Combination of leading and trailing
indicators plan
Work
• Clock chart gives “leading”
t
potential problems that must be lo ck” Char
“C
solved to stay on “plan”
• Daily “PDPR” give recent results Clock chart
provide a visual
• To-Do list provides “instant” PDPR/b indication that all
that is needed to
• Action items to ensure that the complete the plan
The daily work is available or not
plan can be recovered plan or standard
A simple mechanical
• Everyone contributes their Andon provide a
work is the
“anchor” to see if
views on potential problems visual control visible
from a distance
any gaps exist
that must be
• Can use mechanical Andons to give corrected
31 1
30 2
29 A 3
28 B 4
SYMBOLS DESCRIPTION C
27 5
D
A SAFETY
26 E 6
B STANDARD WORK IN PROGRESS F
C QUALITY
25 G 7
D HOUSE KEEPING
E EQUIPMENT/TOOLING
24 8
F TAKT TIME
G ENVIRONMENTAL ISSUE 23 9
22 10
21 11
BLUE NO ACTION
20 12
RED ACTION REQUIRED
19 13
18 14
17 16 15
Clock Chart The Criteria for
selecting potential
problems depends on
CLOCK CHART FOR DSG-01 VALVE ASSEMBLY the individual
29 30 01 02 machine/cell/line
28 A
B
03 While selecting the
27 C
D
04 criteria, make a list of
26 E 05 A IS TESTRIG RUNNING OK? potential problems
F
Discuss with the
B TESTER AVAILABLE ?
25 G
06 C
SKILLED ASSEMBLY
Operators/Supervisor
H PERSON AVAILABLE ?
23 08
F ENSURE HEIJ UNKA
BOX IS FULL ? what problems they
face daily
IS SPOOL AVAILABLE
G
AS PER SCHEDULE ?
22 09 H
IS COIL KEPT
AS PER STANDARD ?
IS IRON CORE AVAILABLE
I
AS PER STANDARD ?
21 10 J
COMPRESSED AIR
AVAILABLE ?
20 11
19 12
18 13
17
16 15 14
Daily Plan
The daily plan is defined and
displayed
It explains the expectations
from the cell / machine for the
day or shift.
Daily PDPR
The Daily “PDPR” gives the details of the PCDQS
targets for the machine / cell and the actual
results for the previous day.
If the clock chart is fully green, the targets are
expected to be achieved.
Any failure results in an entry into the TO-DO list
to facilitate immediate corrective action.
To Do List
LEAN INITIATIVE
LDMS -TO DO LIST
WASTE TIME/DATE
NAME PROBLEM/ OF
REF. NO. DATE WHO OPPORTU AGREED RESPONSI COMPLETI PROGRESS
AND DATE RAISED RAISED NITY ACTION BILITY ON INDICATOR
1 2 3 4 5 6 7 8
Layup Layup
sequence sequence
sheet not sheet will be 1.08.04
1, 1.08.2004 01.08.04 Govind Raj available supplied K.Suresh 0930hrs
Sealant
Soma tape not Sealant tape 02.08.04
2, 02.08.2004 02.08.2004 sekhar available will be giiven MN Suresh 1000 hrs
LDMS: Process tree
At start of working time
(shift|) the team leader
ensures that yesterday’s
results and today’s plans
are updated on board
Team
gathers each Group agrees
morning Group writes up
actions to be
about 15 the problems/root
implemented and Rapid Implementation
mins after causes on the to-
completes to-do
start of do list
list
work for
stand-up To-Do list 5) To-Do list
meeting
No!
No! No!
Yes!
Did we Did we Do we have
achieve complete Yes! everything
Yes! Off
yesterd all the to- Group reviews we need to
ay’s do list to-day’s plan complete to
targets actions as to-day’s work
? per plan? plan?