Technology based

Communication
 Technology and communication
• Basically communication is a process of
sharing information , ideas and facts between
two or more people through various modes
• Sharing of knowledge through various modes
is where technology comes into play
• Communication combined with technology is
called the backbone of social interactions
 Technology in Communication
• IMPACT OF TECHNOLOGY
• Rapid advances in technology for
communication provide us with plenty of tools
to enhance the ability
• Use of computer packages for technical
communication has its advantages as well as
limitations .
 Technology in Communication
ADVANTAGES:
• Speed and efficiency
• Professional appearance and flavor
• Vividness and greater appeal
• Plenty of resources for data
• Lot of facilities for revising ,editing and
formatting
 Technology based communication
tools
• Blogs • Phones
• Bots • Social networking
• Chat rooms,private sites
and group messaging • Tweeting
• Email • Video conferencing
• Fax
• Internet
 Blog
• a regularly updated website or web page,
typically one run by an individual or small
group, that is written in an informal or
conversational style.
• You can use a blogging service to host your
blog, such as Blogger, Tumblr, WordPress.com
and Typepad
 Bots
• A software that can interact with users using
chat mechanisms .
• Very handy when tackling projects and
troubleshooting issues
• Improves customer service
• Customers can get instant replies that
resolutions to their issues and in queries
 Chat rooms ,private & group
messaging
• Forums for specific group of people to interact
and receive notification .
• Based on shared topic or characteristics
• Specially designed for team /group based
information sharing and messaging .
Email
• Cheapest ways a business can use to
communicate both and internally and
externally
• Allows the companies to efficiently and
effectively spread information
• Shiva ayyadurai
 FAX
• Combination of photocopier and a phone
• Quickly sends the documents that are not
available in digital form
• Substantially cheaper than sending through
standard mails
 Internet
• Enormous communication tool
• Provides ability for people’s computer to
interface with one another via phone lines
• Internet applications are wide ranging from
emails to instant messaging
 Phones
From almost long forgotten telephone to high -tech
smart phones , these instruments brought the
revolution in the sector of communication
The invention of telephones was just but a
foundation of this revolution but from the past 10
-15 years the technology in this sector saw a
tremendous growth with the invention of mobile
phone which changed the way people
communicate by giving them the ability to make
calls when they are on move
 Social networking
• dedicated websites and applications to
interact with other users, or to find people
with similar interests to one's own.
• More informal approach
• Gathering friends in these sites .
• Examples : Facebook & Instagram
• Social Media: A hunting ground for
cybercriminals - BBC News
 Tweeting
• Allows to broadcast very short messages
called to people who have elected to follow
your posts
• Results in awareness about any issue/topic
among the people . Also remember to tweet
not twit.
 Video conferencing
• Face to face without having to be in one
location
• Effective communication tool as we can use
physical gestures and facial expressions
 Limitations
• Information overload or difficulty in effective
information selection
• System failures
• Fatigue and frustration encountered
• Requirement of a certain level of technical
literacy .
• Blurring of official and personal lines in lives .
Thanks