Group Members

Zain Mehmood Zeeshan Ali Atif Idrees Asad Iqbal Qalb-e-Abbas

504 508 509 535 536
 • The Knowledge Economy
• knowledge Management
• Purpose of knowledge Management
• KMS & Enterprises
• Managing Knowledge in organizations
•
Contents •
Organizational changes
Types of knowledge management systems
• Genera Model of KM
• Advantages of having KM
• KM and Future planning
• Conclusion
 Knowledge

Knowledge is intangible, dynamic,

and difficult to measure, but without
it no organization can survive.
The Knowledge
Economy
The move from an industrially-based
economy to a knowledge or
information-based one in the 21st
Century demands a top-notch
knowledge management system to
secure a competitive edge and a
capacity for learning.
KNOWLEDGE MANAGEMENT:

1. ‘Knowledge Management is the discipline of

enabling individuals, teams and entire organizations
to collectively and systematically create, share and
apply knowledge, to better achieve their objectives’
Purpose of KMS

• The purpose of a KMS is to promote organization

success and create a culture of information sharing
and success
• Reduce idle time (time take to share knowledge)
• Make knowledge available to everyone in an
organization
• Helps organizations gather, organize, share and
analyze knowledge of individuals/groups more
efficiently
 • Knowledge collected from existing sources:
• People
• Systems data bases
• File cabinets
• Desktops
How it all • All knowledge of value is then stored and
works.. categorized as data in an organized
repository
• Stored knowledge can then be conveyed
people and systems when needed
• When knowledge becomes obsolete it is
usually removed from the repository.
 Intranets
Intranets are becoming powerful
knowledge management systems
• Learning is creating patterns from
chaos, and knowledge is the
warehouse of what we have learned
• An intranet is a knowledge
database, and communications
medium; it helps obtain information
that is “available”
 • KMS design should ensure adaptation and
innovation or a business performance
outcomes and in alignment with changing
dynamics of the business environment
• Multiple future courses of IT and human
inputs should be embedded in the KMS
KMS & • Diminish the risk of rapid obsolesce of the
Enterprises system (should serve as a long term asset
for the enterprise)
• Do not isolate the knowledge it should be
made available to everyone so that it could
help in the innovation and creation of new
knowledge.
 • Knowledge can be embedded in processes,
Organizational products, systems, and controls
Knowledge: • Knowledge can be accessed as it is needed
from sources inside or outside the firm
Why Is It • It is versatile and can be transferred
Important? formally, through training, or informally, by
way of workplace socialization.
• It is the essence of the competitive edge!
 • Changing the culture is imperative.
• To create a climate in which employees
More on the volunteer their creativity and expertise,
managers need to look beyond the traditional
Importance tools at their disposal: finding ways to build
trust and develop fair process.
of Corporate • That means getting the gatekeepers to facilitate
Culture the flow of information rather than hoard it.
• And offering rewards and incentives.
 COMPETITIVE SUCCESS WILL BE BASED ON
HOW STRATEGICALLY INTELLECTUAL CAPITAL
IS MANAGED

Do You CAPTURING THE KNOWLEDGE RESIDING IN

THE MINDS OF EMPLOYEES SO THAT IT CAN BE
Really EASILY SHARED ACROSS THE ENTERPRISE
Need KM?
LEVERAGING ORGANIZATIONAL KNOWLEDGE
IS EMERGING AS THE SOLUTION TO AN
INCREASINGLY FRAGMENTED AND GLOBALLY-
DISPERSED WORKPLACE
Organizational Changes

Lines between Knowledge management

departments and efforts can completely
operating divisions blur collapse boundaries

A knowledge Individual and team

management system learning processes must
cannot work through become the true driver of
hierarchies organizational learning
TYPES OF KNOWLEDGE
MANAGEMENT:

The knowledge management categorized into

six different types knowledge. They are listed
below:
1. Knowledge psychology
2. Declarative knowledge
3. Explicit knowledge
4. Tacit knowledge
5. Individual knowledge
6. Collective knowledge
 TYPES OF KNOWLEDGE
MANAGEMENT:
1. KNOWLEDGE PSCHOLOGY:
Knowledge psychology is nothing but differentiate between declarative
and procedural knowledge.
2. Declarative KNOWLEDGE:
Declarative knowledge is also prescribed as knowledge of knowing
(something) or ‘know what’. Procedural knowledge also prescribed as
process knowledge or ‘know-how’ .The procedural and declaration of
knowledge is used to build the structure on knowledge base. And it may
create the aware of the knowledge and can express it. This results in
difference between tacit an explicit knowledge.
 TYPES OF KNOWLEDGE
MANAGEMENT:
3. TACIT KNOWLEDGE:
Tacit knowledge is knowledge ‘knower’ is not aware of. It can be
response and thus express, with great cause and the use of special
observation and interview techniques.

4. EXPLICIT KNOWLEDGE:
Explicit knowledge, is knowledge that what we understood and can be
express that in certain way. In other words, knowledge the ‘knower’ is
aware of ant talk about that what we understood
 TYPES OF KNOWLEDGE
MANAGEMENT:
5. INDIVIDUAL KNOWLEDGE:
Individual knowledge is knowledge applied by one human. It is not depend
on the specific unique circumstance, and is controlled by one person.

6. COLLECTIVE KNOWLEDGE:
Collective knowledge is knowledge that applicable in a certain environment
like companies, clubs, etc. It is not an individual thing, group individuals
have to apply their collective knowledge to develop the organization in an
effective manner.
• For example, a single man cannot able to perform the effective music album;
group talented persons in specific musician have to combine to create an
effective music album. It can also contain the knowledge shared by everyone in
a group
 Knowledge Creation
THE GENERAL Knowledge Retention
MODELS OF
KNOWLEDGE:
Knowledge Transfer

Knowledge Utilization
 1. KNOWLEDGE CREATION:
This is the first model in Knowledge, it is
an activity that affiliates among
immersions of latest knowledge systems
and contains improvement in knowledge ,
discovery and capture.
THE GENERAL
MODELS OF
2. KNOWLEDGE RETENTION:
KNOWLEDGE: The retention model is all about
behaviors that conserve knowledge and
allow stay in the system formerly
introduce. It is also include performance
of persons that maintain capabilities of
understanding inside the structure.
 3. KNOWLEDGE TRANSFER:
This model is associated with course of
information from one individual to one
more, and also contains filtering,
THE GENERAL rendering, conversation and translation.
MODELS OF 4. KNOWLEDGE UTILIZATION:
KNOWLEDGE: The utilization model is used to utilize
the proceedings and performance
connected with the function of industrial
processes. (Ron Young, CEO/CKO
Knowledge Associates International)
For Successful Managing
of Knowledge
Focus on five tasks:
1. Generating knowledge
2. Accessing knowledge
3. Representing and embedding
knowledge
4. Facilitating knowledge
5. Transferring knowledge
6. It is a process of instilling the culture
and helping people find ways to share
and utilize their collective knowledge.
  Improves:
• Speed
• Efficiency
• Competency of individuals using the
What are the KMS
advantages of  Increases profitability through improved
efficiency.
having a  Seen as most successful organizations as
KMS? a high priority, especially in enterprise
portal applications.
 Helps better leverage existing resources,
such as technology and people.
 • By instituting a learning organization (KM-
intensive), there is an increase in employee
satisfaction due to greater personal development
Why KM? and empowerment.
What’s the • Keeps your employees longer and thereby,
reduces the loss of intellectual capital from
Big Deal? people leaving the company.
• Saves money by not reinventing the wheel for
each new project.
 • Information is widely disseminated throughout
the organization. Wherever it is needed, it is
accessible.
• Accessible at a fast rate of speed.
In Successful • Virtual communities of practice share what is
KM known in a global fashion, independent of time
zones and other geographic limitations.
Programs • Business boundaries are broad, and often virtual
in nature.
• Collaboration to support continuous innovation
and new knowledge creation.
 • Where are we going? What are we here for?
• People need awareness of the whole: in what
direction is the organization going?
KM and • To have a goal to reach in the future can provide
great incentive for a KM initiative.
Future • Effective leveraging lies within an
Planning organization’s capacity for rethinking and
recreating. Scenario thinking can help us to see
the blind spots, and help to create the future we
want.
 • Knowledge management drives process
improvement
• A KMS creates an easier way of knowledge
sharing. It improves decision making
Conclusion • Encourages innovation
• Engenders learning
• Facilitates collaboration
• And promotes systems thinking
• Most importantly: knowledge management
systems usually produce a high-performance
efficient enterprise
 • The essence of knowledge management is
understanding and valuing intangible assets over
tangible
• Understanding that human and intellectual
Knowledge capital are the greatest resources
Management? • Managing the skills and competencies that lie
within an organization, and allowing them to
blossom
• Allowing people to be the best that they can be;
optimizing performance
ADVANTAGES OF KNOWLEDGE MANAGEMENT:

• ‘ Knowledge leads people in their use of information so

that they make better decisions, judgements and more
effective.
• ‘ Most of the organizations learned the worth of
knowledge the hard way they lost access to it through
worst organization or ‘downsizing’.
• Some organizations have turn out to be more advance
and adjustable through knowledge and innovation.
• ‘ Learning of knowledge management may increase the
organization growth, effective decision making and
developing and implement new business models.
•‘
ADVANTAGES OF KNOWLEDGE MANAGEMENT:

• Sharing of learned knowledge may improve the team collaboration and

coordination.
• ‘ Collection of information by an individual or group of individuals may
used to make creative ideas and creativity.
• ‘ Knowledge Management improve the discipline of sharing, evaluating,
identifying, capturing and retrieving an information asset.
• Reduces costs by decreasing and achieving economies of scale in obtaining
information from external providers.
• Increases productivity by making knowledge available more quickly and
easily.
• Provides workers with a more democratic place to work by allowing
everyone access to knowledge.