AT ICICI

THE HR PRACTICES
HR Vision at ICICI:
Aims at enabling the employees to become a
family of committed world class professionals.

Thereby, making bank a learning organisation.

•4 pillars of its HR Strategy: Competency,
commitment, culture and system.

•HR planning is undertaken in accordance with

organizational objectives and in line with the
culture.

•Culture is such that it combines freedom with

responsibility.
Attitude Surveys:
• A valuable way of involving employees by seeking their views on matters that
concern them.

• Provide information on the preferences of employees.

• Give warning on potential problem areas.

• Compare levels of job satisfaction, commitment and morale in different parts

of the organization.
ICICI Bank- Great place to work for Women
• ICICI bank has earned a reputation for its employee diversity with a 70:30 male-female ratio
much earlier than others
• One needs to build a good mix and bring diversity in decision making, says ICICI Bank then
CEO Chanda D Kochhar
• ICICI putting in place specific HR programs to support women during maternity to maintain
a proper balance between home and work
Maternity Leave: Six months of paid maternity leave is available. This can be extended by
taking leave without pay if required.
Child-care leave: The bank also gives 36 days of paid child-care leave for mothers and
single fathers till the child attains the age of two years.
Adoption leave: To support parents who adopt a child, 36 days of paid leave each year is
available for women employees and single fathers.
Part-time employment / flexible working-hour: The bank offers this option for women
employees on need-basis.
• ICICI Bank has the credit of producing seven of India’s 14 top female financial professionals
Impacting employee experience &
engagement through AI
• Automating transfer requests
• Predicting attrition with automation
• Chatbot for front-line exit interviews
 PERFORMANCE APPRAISAL
TECHNIQUE AT ICICI
Performance appraisal system is used in the organizations to measure the effectiveness and
efficiency of their employees. The Performance Appraisal system in ICICI bank emphasizes
individual objectives as well as the Bank’s objectives.

 PERFORMANCE APPRAISAL FORM

360 DEGREE FEEDBACK

PERFORMANCE APPRAISAL INTERVIEW

RANK AND YANK STRATEGY

MANAGEMENT BY OBJECTIVE (MBO)

 ICICI’S CSR ARM
• Resolving to fulfil its mission to be a responsible corporate citizen, the ICICI Group
established the ICICI Foundation for Inclusive Growth (ICICI Foundation) in early 2008,
to lend its efforts and focus to promote inclusive growth amongst low-income Indian
households

• The foundations of the ICICI Group's approach towards human and social
development were established with the Social Initiatives Group (SIG), a non-profit
resource group within ICICI Bank, in 2000

• ICICI is working upon 5 areas that they believe are the essential elements for inclusive
growth: primary health, elementary education, comprehensive access to financial
services, a strong civil society and environmental sustainability