BUILDING LEADERSHIP

“DEVELOPING YOURSELF AS A LEADER”

 I. RATIONALE

 Leadership is just hidden within us. It is who we are as much as

we do. Everyone has potential and capacity to be a leader. This
Leadership Training Module let all the listener’s and participants
discover the leaders in themselves and prepare them on
situations and circumstances in the Hospitality Industry.
 II. OBJECTIVES

 Develop everyone’s leadership

potentials

Practice leadership in day-to

 Understand how leader’s are
day interactions
“made” not “born”
III. Leadership In The Nature Of Hospitality Industry
 A. Issues Relating Leadership In The Workplace

Failure to
Communicate

Lack of Trust Discrimination

Lack of Alignment
 B. Handling Problems By The Leader

You have to build trust by ensuring your verbal communication

and non-verbal action reinforce each other.

Trust is crucial to teamwork, and it starts Law require organization to be equal

with people knowing each other. employment opportunity employers.

That's what happens when your key players are not the same
page.
C. Exercise
 III. Leaders Characteristics and
Styles
Traits Of A Leader Characteristic Of A Leader
C. Leadership Styles
IV. Significance Of Leadership In
The Hospitality Workplace
1. Managerial skills enable employees to
take on leadership roles in the workplace
and gives them an opportunity to
manage exciting projects.

2. The qualities of a good leader are demonstrated

through their efficiency in supervising and ability to
work with their team to achieve positive results.
3.Directors can invest in the necessary
developing of management skills for
more success.
 4. Leaders offer guidance to all members of
the team to ensure they are fulfilling their roles

5. Effective team leaders ensure that

team morale remains high and that
workers are motivated to perform well.

6. Guidance can include training and instructing team

members and taking corrective or even punitive actions
when necessary.
 7. A leader intercedes and finds a solution, such
as reassigning a worker to a different division.

8. Leaders can impact morale by helping to instill a sense of

confidence and trust in workers so that they take a positive
approach to their jobs and the company as a whole.
9. Leaders can also affect morale by
creating an environment of cooperation
between team members so that they work
together to achieve team objectives
instead of only fulfilling individual goals

10. Compliment workers when they

reach important goals and keep the
lines of communication open as
workers strive to meet new objectives.
V. Related Story And Best Practices
About Leadership
V. Related Story And Best Practices
About Leadership

Great leaders let

people get on with it
 VI. Recommendations To Build
Leadership With

Follow Procedures

Listen Love People

Check Your
Take Risk
Attitude
 Great leaders let people get on with it

~Bad leaders like to ‘shake the pan’.

You see this a lot on TV cooking shows. The producer tells the chef to keeping

shuffling the risotto around the pan. It’s more fun to watch, but apparently it’s not

always the best way to cook.

To top chefs, learning when to leave food alone – when to resist the temptation

to flip the steak – is as important as learning when to manipulate it. It’s the same for

leaders. Great leaders know when to stir things up and when to let it simmer.