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12
Leadership
and Trust

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 Learning Outcomes
 Define leader and leadership.
 Compare and contrast early leadership
theories.
 Describe the four major contingency
leadership theories.
 Describe modern views of leadership and
the issues facing today’s leaders.
 Discuss trust as the essence of leadership.

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 Define leader and
leadership.

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 Leaders and Leadership
Leader:
someone who can influence others and who
has managerial authority.

Leadership:
the process of leading a group and
influencing that group to achieve its goals.

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 Compare and
contrast early
leadership
theories.

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Trait Theories of Leadership

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What Traits Do Leaders Have?

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Behavioral Theories
of Leadership

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 University of Iowa
and Ohio State Studies

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 University of Michigan
Study and Managerial Grid

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 Situational Leadership
Which leadership styles might be
suitable in different situations, and what
are those different situations?

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 Describe the four
major contingency
leadership
theories.

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Least-Preferred Coworker
Questionnaire

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The Fiedler Model

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Situational Leadership Theory
Why does a leadership theory focus on the
followers?

What does readiness mean?

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Situational Leadership Theory
(cont.)

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Leader-Participation Model

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 Path-Goal Theory
Four leadership behaviors:
• Directive leader
• Supportive leader
• Participative leader
• Achievement-oriented leader

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Path-Goal Model

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 Describe modern
views of leadership
and the issues
facing today’s
leaders.

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Leader-Member Exchange
Theory

A leadership theory that says leaders

create in-groups and out-groups and those
in the in-group will have higher
performance ratings, less turnover, and
greater job satisfaction.

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 Transactional vs.
Transformational Leaders
Transactional Leaders:
lead primarily by using social exchanges (or
transactions).

Transformational Leaders:
stimulate and inspire (transform) followers to
achieve extraordinary outcomes.

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Charismatic vs. Visionary
Leaders

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Leaders and Teams

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 Contemporary Issues:
Employee Empowerment

Managers are increasingly leading by

not leading; that is, by empowering
their employees.

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Contemporary Issues:
National Culture

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 Contemporary Issues:
Emotional Intelligence (EI)

EI, more than any other single factor, is

the best predictor of who will emerge as a
leader.

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 Discuss trust as
the essence of
leadership.

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 The Importance of Trust
Building trust:
 Practice openness
 Be fair
 Speak your feelings
 Tell the truth
 Be consistent
 Fulfill your promises
 Maintain confidences
 Demonstrate confidence

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 A Final Thought
on Leadership

Leadership may not always be

important!

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