• CSR: Emphasis on
environmental initiatives:
Green IT, Green Fleet initiative,
pledge to reduce emissions etc.
HR activities
Lockheed Martin Panera Bread
• Workflow • Workflow
– Emphasis on team work – More autonomy
– Technology oriented – Pressure of performance
– Innovation – Customer interaction
• Employee Competencies • Employee Competencies
– Training in technology and – Training focused on customer
cross cultural aspects service
• Employee Attitude and • Employee Attitude and
Behaviour Behaviour
– Focus on employee satisfaction – Incentives
– Promotions – Above average compensation
– Work Life balance
Thank You