Welcome: To Airbus in Germany

Welcome
to Airbus in Germany
Annette Gäßler,
Corporate Social Responsibilty Head of Health
and Return to Work Airbus Operations GmbH
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Page 1
Corporate Social Responsibilty and Return to Work
Contend
Company and sites

Airbus Vision, CSR, Employability and Health
Risk Assessment, Health Reports and Further Tools
Return-to-Work Programme
Conclusions
Page 2
Airbus in Europe …
Stade
Broughton U N IT E D
K IN G D O M
Filton Hamburg
Bremen
G ER M AN Y
St Nazaire
Nantes
FR AN C E
Toulouse Final Assembly Line

Madrid S P A IN
Illescas
Puerto Real
11 Sites in Europe
Page 3
Airbus worldwide …..
Moskow
Hamburg
Toulouse Peking
Wichita Washington Airbus China Tokyo
Mobile Airbus Americas Airbus Japan
Tianjin
Neu Delhi
Dubai Bangalore
Airbus Middle East
20 languages
3 customer support centres ~6000 aircraft delivered
11 manufacturing sites
>52,290 employees ~325 operators 7 spares centres
88 nationalities
316 customers more than
250 resident customer support managers 5 training centres
9 engineering design centres
160 offices
50 24 hour customer support (365 days a year)
flight simulators
1 global company (Data at end 2009)
Page 4
a world of cultural diversity
Growing together
 The cultural diversity of 52,000 employees from 88 nations

gives Airbus a strong competitive advantage
 Airbus recruits an increasing number of women in

traditionally male roles such as engineering
 Airbus’ people strategy, Growing Together, encourages

better performance, higher quality and job dedication
 Responsibility and initiative are fostered at all levels,

with strong support for current and future leaders
 Airbus promotes an open dialogue with employees

and employee representatives
 Airbus celebrates and rewards employee achievements

through national and company wide award schemes
The Airbus Way Page 5

theAirbusway: values and behaviours
to enable our vision and strategy … one global company culture

Objective: To be a fully integrated company where all people, functions, partners, and
suppliers share common values, behaviours and ways of working
a world of commitment
Commitment to the environment, health & safety
Airbus has implemented a joint policy to improve the environmental performance
of its aircraft and the impact of production, as well as the working conditions of
employees
 The A380 is crucial in addressing the increased demand for air travel
 Airbus is closely involved in research projects to reduce noise and emission levels,
and to help customers optimise aircraft performance
 Airbus is the only aerospace company to have earned International Organisation for
Standardisation (ISO) 14001 environmental certification covering all production sites,
the company headquarters and all products throughout their lifecycle.
 Safety in the design of workplaces and industrial processes is a key priority

The Airbus Way Page 7

Risk Assessments
- Final Assembly Line - Wing Tank -
Page 8
Risk Assessments
- Equipment Installation -
Page 9
Risk Assessments
- Equipment Installation -
Page 10
Health Report 2009
Contend
The average sick rate fell slightly from 4.4 % in 2008 to

4.3% in 2009
18% of the sick days were due to illnesses lasting
longer than 42 consecutive working days
The risk assessment should be consulted for each
individual site, especially in the case of
musculoskeletal disorders
Sickness in the 60+ age group will play a more

prominent role in the company in the future
Page 11
Health Management Tools
Quality assurance
EFQM
Reporting
KPIs
Business Warehouse SAP
Evaluation Annual campaigns
Information sources Social Report Heart Week
Health reports
Care of the back
Risk assessments
Skin
Ergonomic Register
Air 2008
Employee surveys...
Nutrition
Rehab strategies Employee participation

Fit with Airbus
Re-integration
Health promotion meetings
Team meetings
Training courses
Problem of addiction
Manager training Executives
Programme for trainees Check-ups

Q&A meetings for Executives Step-counter campaign
Supervision Balance in Life
“Smoke-free in your mind”
Communication/organization
Delegation of duties
Airbus People
Visualization in the hangars
EHS advisory meetings as a joint platform with HR

Page 12
Further Tools
- The Ergonomic Register -
• Observation / • Documentation • Strive for humane • Help for practicable
search for solutions working conditions rehab measures
Complements
evaluation of
functional capability
Ergonomics serves to protect our employees’ health and creates

a basis for developing human performance
Page 13
- The idea: pilot project Early Rehabilitation -
“Sickness leave over 6 weeks generally means that the
employees are lost for aircraft production.”Prof. Bigos 1983/84
The pilot project Early Rehabilitation

for Employees was created in 2002
in order to
 prevent loss of productivity and

 afford successful occupational

rehabilitation
Page 14
- Who is involved in this project ? -
Plant manager
Occupational
Company doctor safety
Human
Works Council resources
Internal and external
networking
Company health Statutory pension

insurance fund funds
Rehabilitation Medical supervision

centre of the health
insurance funds
We cross-link, and employees can focus on their treatment

Page 15
- The contents: “Fit with Airbus” -
Design workplaces at Airbus according to ergonomic
Standards
Use the Ergonomic Register to ensure that rehabilitation
measures are geared to the workplace
Documentation in the form of an Ergonomic Register
containing photographs with ascertained weights and
ascertained freedom of movement for the body and hands
The therapist must be familiar with the workplaces at Airbus
The rehab centre has the Ergonomic Register and
confirms in writing that the information it contains will be
treated as confidential
Emphasis on employment and a positive attitude to performance
Page 16
- Description of the process -
Health management driven by Lean principles
Corporate Social Responsibility and Return to Work Page 17

- Job matching -
Job matching as a steering element = comparison of

the workplace requirements with individual physical
capabilities
Initial and final diagnosis to steer interventions and
assess the employee’s current performance potential
Page 18
- Content of training -
Interior furnishing of an aircraft, cargo Work training at the rehab centre

compartment; the employee stands on
“stringers” between the rails of the
cargo loading system Page 19
- long-term results (2003-2005), doctoral thesis Dr. Föh
(extract) -
Evaluated: 79 male and female participants over the years 2003-2005

 77 employees were re-integrated successfully in their old jobs
 Only two changed their jobs
Sites of the symptoms

 52% lumbar spine / 17% knee / 17% shoulder / 14% spine, unspecific
All applications for rehab were made by Airbus company doctors

 Average time between application and start of rehab: 15.5 days
 Average length of incapacity for work at start of rehab: 48.8 days
 Average duration of rehab: 24.2 days

 22% underwent additional re-integration
– Work on an hourly basis, accompanied by hours of further treatment -
Average cost: 3,785 € per participant, paid by the statutory

pension insurance fund
Page 20
Return-to-Work
Contend Programme
- The three main benefits of the project -
Lasting, approximately 30% reduction of absence due to
illness after rehabilitation. A reduction from 50 days to 35
days of incapacity for work was achieved. The success was
shown to continue in the following years
97 % of the participants were able to return to their old jobs
Massive shortening of the time from the application for

rehabilitation to the start of treatment to an average of

24 days through networking and persons to be contacted
directly. This permits earlier integration at the workplace
Page 21
Conclusions
Medical health management in occupational medicine

can be organized in networks and driven by Lean
Management principles
Leadership is still one of the most underestimated

factors affecting the attendance rate
A good personal relationship as a company with all

stakeholders is one of the key drivers of success
Page 22
Thank you for your attention
Merci pour votre attention !

Vielen Dank für Ihre Aufmerksamkeit!
Page 23
© AIRBUS DEUTSCHLAND GMBH. All rights reserved.
Confidential and proprietary document.
This document and all information contained herein is the sole
property of AIRBUS DEUTSCHLAND GMBH. No intellectual
property rights are granted by the delivery of this document or
the disclosure of its content. This document shall not be
reproduced or disclosed to a third party without the express
written consent of AIRBUS DEUTSCHLAND GMBH. This
document and its content shall not be used for any purpose
other than that for which it is supplied.
The statements made herein do not constitute an offer. They
are based on the mentioned assumptions and are expressed
in good faith. Where the supporting grounds for these
statements are not shown, AIRBUS DEUTSCHLAND GMBH
will be pleased to explain the basis thereof.
AIRBUS, its logo, A300, A310, A318, A319, A320, A321,
A330, A340, A350, A380, A400M are registered trademarks.
Page 24
Development of the length of incapacity for work in relation to
the duration of rehabilitation as a Box-Whisker Plot
Page 25
Comparison of Costs
Sick days 70 bn euros

Overall cost to the economy due to absence
annually
Sick days 6 bn euros

Cost to statutory health insurance system annually
Hospital 60 bn euros
Cost to statutory health insurance system annually
Workplace 300.- euros

Cost to employer daily
Instruction of new employees 60,000.- euros

Cost to employer annually

Incapacity for Work
- allocation, duration, numbers and costs -
in %
lost working days %
40 6,0 cases %
12,0
30
15,2
41,9
20 36,0 15,7
29,2
10 17,9
9,2
9,7
3,3 4,0
0
1 to 3 4 to 7 1 to 2 2 to 4 4 to 6 more than 6 Duration of absentism
days days weeks weeks weeks weeks

Welcome: To Airbus in Germany

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Welcome: To Airbus in Germany

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Welcome

Company and sites

Toulouse Final Assembly Line

 The cultural diversity of 52,000 employees from 88 nations

 Airbus recruits an increasing number of women in

 Airbus’ people strategy, Growing Together, encourages

 Responsibility and initiative are fostered at all levels,

 Airbus promotes an open dialogue with employees

 Airbus celebrates and rewards employee achievements

The Airbus Way Page 5

to enable our vision and strategy … one global company culture

 Safety in the design of workplaces and industrial processes is a key priority

The Airbus Way Page 7

The average sick rate fell slightly from 4.4 % in 2008 to

Sickness in the 60+ age group will play a more

Rehab strategies Employee participation

Programme for trainees Check-ups

EHS advisory meetings as a joint platform with HR

Ergonomics serves to protect our employees’ health and creates

The pilot project Early Rehabilitation

 prevent loss of productivity and

 afford successful occupational

Company health Statutory pension

Rehabilitation Medical supervision

We cross-link, and employees can focus on their treatment

Emphasis on employment and a positive attitude to performance

Health management driven by Lean principles

Corporate Social Responsibility and Return to Work Page 17

Job matching as a steering element = comparison of

Interior furnishing of an aircraft, cargo Work training at the rehab centre

Evaluated: 79 male and female participants over the years 2003-2005

Sites of the symptoms

All applications for rehab were made by Airbus company doctors

 Average duration of rehab: 24.2 days

Average cost: 3,785 € per participant, paid by the statutory

97 % of the participants were able to return to their old jobs

Massive shortening of the time from the application for

rehabilitation to the start of treatment to an average of

Medical health management in occupational medicine

Leadership is still one of the most underestimated

A good personal relationship as a company with all

Merci pour votre attention !

Vielen Dank für Ihre Aufmerksamkeit!

Sick days 70 bn euros

Sick days 6 bn euros

Workplace 300.- euros

Cost to employer daily

Instruction of new employees 60,000.- euros

Corporate Social Responsibility and Return to Work Page 26

Corporate Social Responsibility and Return to Work Page 27

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