A COMPARATIVE STUDY OF DEPARTMENT OF INFORMATION TECHNOLOGY AND

ENGINEERING SCIENCE BUILDING WITH THE APPLICATION OF

SIX SIGMA CONCEPTS IN CONSTRUCTION
PREPARED BY: SHIENA P. VERGARA
BSCE 4-1
 INTRODUCTION
Several management strategies have evolved in
many organizations in order to ensure performance
improvement. Six Sigma has been identified as one of
such strategies that has received attention in performance
improvement due to the immense benefits associated to
it. Six Sigma is a quantitative approach for improvement
with the major objective being elimination of defects from
any process. Six Sigma is reportedly easier to apply than
any other quality management programs because it
provides information about the change needed and the
programs required to execute the change.
STATEMENT OF THE PROBLEM

The construction industry is not keeping pace with the world’s

development. This is due to the high incidence of project
delivery. Several researches have ascribed various reasons
for poor performance ranging from poor management
practices through client dissatisfaction to improper practices
by contractors. The challenge of poor performance in the
construction industry lasted for a long period of time despite
the efforts to overcome them.
STATEMENT OF THE PROBLEM

In order to address this challenge, there is a need to revisit

the causes of poor performance and propose measures to
address them. The need to identify the problems and
dissatisfaction of the users of the building may result to the
possible solutions and elimination of defects from any
process.
 OBJECTIVES
To identify the problems caused by the building that
A affects its users

To meet the quality standards and customer satisfaction

B by implementing Six Sigma Concepts

To identify the impact of defects, their root causes

C and;

D To propose ways to reduce the problems and defects

STATEMENT OF THE PROBLEM
The construction industry is no
t keeping pace with the world’s
development. This is due to th
e high incidence of project deli
very. Several researches have
ascribed various reasons for p
oor performance ranging from
poor management practices th
rough client dissatisfaction to i
mproper practices by contract
ors. The challenge of poor perf
ormance in the construction in
dustry lasted for a long period
of time despite the efforts to o
vercome them.
In order to address this challe
nge, there is a need to revisit t
he causes of poor performanc
e and propose measures to ad
dress them. The need to identi
fy the problems and dissatisfa
ction of the users of the buildin
g may result to the possible so
lutions and elimination of defe
cts from any process.
SCOPE AND LIMITATION
This study will focus on determining the defects and its
root causes of the Department of Information Technology and
Engineering Science building of Cavite State University – Indang
Campus. The method used on this research will be an assessment
sheet which includes the tiling work and internal finishing work of
the building. The basic theory of Six Sigma will be used, its
D
principles and methodology. DMAIC (Define, Measure, Improve,
D

Control), a five-step improvement process, will be adopted to

improve the quality of the existing process. An interview will also
be conducted with the students using the Department of
Information Technology and Engineering Science building.
 D
D
Thank you
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