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FEBRUARY 2013

APPLICABLE DGCA REFERENCES FOR DOA ACS

CASR 1 DEFINITION AND ABBREVIATIONS

CERTIFICATION PROCEDURES FOR


CASR 21
PRODUCTS AND PARTS

AIRWORTHINESS STANDARD :
CASR 25
TRANSPORT CATEGORY AIRPLANES

AIRWORTHINESS STANDARD :
CASR 27
NORMAL CATEGORY ROTORCRAFT

MAINTENANCE, PREVENTIVE MAINTENANCE,


CASR 43
REBUILDING AND ALTERATION

AC 21-13 DESIGN ORGANIZATION APPROVAL (DOA)

DAAO FORM APPLICATION FOR DESIGN ORGANISATION


21-10-1 APPROVAL

DAC FORM APPLICATION FOR APPROVAL OF


21-09 MODIFICATION AND MAJOR REPAIR

DAC FORM RETURN TO SERVICE AFTER EMBODIMENT


43-337 OF ALTERATION OR MAJOR REPAIR

AIRWORTHINESS OFFICE - DOA ACS 2


KEY PERSON

HEAD DESIGN GM. SBU ACS


ORGANIZATION
KADIV.
CHIEP OF DESIGN MAINTENANCE &
OFFICE MODIFICATION

CHIEP OF Mgr. SAFETY AND


AIRWORTHINESS AIRWORTHINESS
OFFICE

INDEPENDEN
MONITORING Mgr. Quality Assurance
COVERDOCUMENT
PAGE OF MANUAL OF DOA ACS
HIERARCHY

AIRWORTHINESS OFFICE - DOA ACS 4


DOCUMENT HIERARCHY

DOA ACS
(REF : CASR 21 SUBPART J : DESIGN AMO ACS
ORGANISATION APPROVAL) (REF : CASR 145)

LEVEL
1

LEVEL
2

LEVEL
3

AIRWORTHINESS OFFICE - DOA ACS 5


STAGES OF CERTIFICATION AND CONTINUED AIRWORTHINESS

1 2
DOA ACS PRODUCT :
3
CLASSIFICATION OF
CERTIFICATION
CHANGES TO TYPE CHANGES IN TYPE
CERTIFICATION

PROGRAM
DESIGN DESIGN

7 6
DAC FORM 21-09 DECLARATION 5 4
APPROVAL BY DESIGN
OF DESIGN DATA PROCES
DGCA COMPLIANCE
AIRWORTHINESS

8 9 10 11
CONTINUED

IN-SERVICE CUSTOMER ANALYSIS BY CORRECTIVE


OCCURRENCE COMPLAINT DOA ACS ACTION

12
ANY INPUT FOR NEW CHANGES

AIRWORTHINESS OFFICE - DOA ACS 6


1. DOA ACS PRODUCT : CHANGES TO TYPE DESIGN
REFERENCE : CASR 21 SUBPART D

CASR 21 CERTIFICATION PROCEDURES FOR PRODUCTS AND PARTS

CASR 21 SUBPART D - CHANGES TO TYPE CERTIFICATES

CASR 21.91 - Applicability


This subpart prescribes procedural requirements for the approval of changes to type
design *)
(*) Note :
CASR 1 : type design means the configuration and the design features of the product
shown to comply with the airworthiness requirements.

CASR 21.93 - Classification of Changes in Type Design


(a) . . . . . . changes in type design are classified as minor and major.
A "minor change" is one that has no appreciable effect on
the weight, balance, structural strength, reliability, operational
characteristics, or other characteristics affecting the airworthiness of the
product.
(b) All other changes are "major changes" . . . . . .

CASR 21.95 - Approval of Minor Changes in Type Design


Minor changes in a type design may be approved under
a method acceptable to the DGCA before submitting to
the DGCA any substantiating or descriptive data.

1-7
AIRWORTHINESS OFFICE - DOA ACS 7
DESIGN ASSURANCE SYSTEM TYPE INVESTIGATION
The design assurance system is the The “Type Investigation” means the tasks of the
organizational structure, responsibilities, design organization in support of the type-
procedures and resources to ensure the certificate, supplemental type-certificate or other
proper functioning of the design design approval processes necessary to show
organization. and verify and to maintain compliance with the
applicable CASR
The design assurance means all those
planned and systematic actions DESIGN ASSURANCE PROSES
necessary to provide adequate
confidence that the organization has the The complete process of design assurance
capability : starting with the applicable CASRs for
airworthiness standards and environmental
a) To design products or parts in protection requirements, product specifications
accordance with the applicable and culminating with the issuance of type-
CASRs for airworthiness standards certificate, supplemental to type-certificate, Part
and environmental protection Manufacturing Approval, Technical Standard
requirements, Order Authorization for APU, approval for major
repair and major alteration (DOA Class B, DOA
b) To show and verify the compliance Class C, DOA Class D).
with these CASRs, and

c) To demonstrate the compliance to


the DGCA
DESIGN ASSURANCE SYSTEM
Dua aspek utama yang harus
dipertimbangkan
1. Bagaimana merencanakan dan
melakukan tindakan yang sistematis
mendefinisikan dan
mengimplementasikan dari mulai
aktivitas design sampai proses
activitas continued airworthiness

2. Bagaimana tindakan tersebut selalu


dievaluasi oleh Fungsi Independent
Monitoring dan engimplementasikan
Corective actions sesuai kebutuhan
oleh fungsi Airworthiness Office
Planned and Systematic Actions

Sebuah DOA melakukan Type Investigation products, merencanakan dan melakuan tindakan
yang sistematis yang mengikuti task-task berikut dan prosedure harus didefinisikan seperti :

Secara Umum :
a.Untuk menertbitkan atau ketika aplikasi, suplement atau melakukan mamndemen manual
handbook sesuai CASR 21.243 (data), khususnya untuk mengindikasikan inisiasi dari aktivitas
design sebuah produk
b. Untuk menjamin bahwa seluruh instruksi dari manual hanbook di taati
c.Untuk mengadakan Type Investigation.
d.Untuk mencalonkan Staff sebagai “compliance verification engineers” yang bertanggung jawab
untuk melakukan approve compliance documents.
e.Mencalonkan personil Airworthiness Office
f. Dalam hal aplicant sebagai STC, untuk mendapatkan aggrement sebagai pemegang TC untuk
mengajukan supplemental type-certificate to melakukan extent
g. Menjamin secara penuh dan Liaison lengkap To ensure full and complete liaison between the
type design organization and related organizations having responsibility for products manufactured
to the type-certificate.
h.To provide the assurance to DGCA that prototype models and test specimens conform to the type
design (see 21.33(b)).
i. To show compliance with the applicable certification basis and to provide to the DGCA the means
by which such compliance has been shown. The organization shall declare that it has shown
compliance with all applicable certification basis
1. DOA ACS PRODUCT : CHANGES TO TYPE DESIGN
CASR 21.263, AC 21-13 and DAAO FORM 21-10-1 OF DOA ACS

DOA ACS

CASR 21.263 (b) DAAO FORM 21-10-1


AC 21-13 GUIDANCE MATERIAL (GM) 21.263 (a) APPLICATION FOR
DOA PRIVILEGE DESIGN ORGANISATION
APPROVAL OF DOA ACS

DOA TYPE OF TYPE OF DESIGN CATEGORIES OF


REMARK
CLASS CHANGES WORK PRODUCTS

A MINOR MINOR ALTERATION


CHANGES MINOR REPAIR DGCA will conduct
inspection and
verification for any - STRUCTURE
MINOR MAJOR ALTERATION design activity - CABIN SAFETY
B - INSTALLATION OF
CHANGES MAJOR REPAIR with or without
further verification AVIONIC EQUIPMENT
MAJOR STC, PMA AND TSOA depends on the
C capabilities and
CHANGES FOR APU
existence of CVE
MAJOR or DER
D TC
CHANGES

AIRWORTHINESS OFFICE - DOA ACS 11


1. DOA ACS PRODUCT : CHANGES TO TYPE DESIGN
DEFINITION

TYPE OF DESIGN WORK DEFINITION ( REF : CASR 1 )

An alteration not listed in the aircraft, aircraft


engine, or propeller specifications - (1) That might
appreciably affect weight, balance, structural
strength, performance, power plant operation,
MAJOR ALTERATION
flight characteristics, or other qualities affecting
airworthiness; or (2) That is not done according
to accepted practices or cannot be done by
elementary operations.

A repair: (1) That, if improperly done, might


appreciably affect weight, balance, structural
strength, performance, power plant operation,
MAJOR REPAIR flight characteristics, or other qualities affecting
airworthiness; or (2) That is not done according
to accepted practices or cannot be done by
elementary operations.

MINOR ALTERATION An alteration other than a major alteration.

MINOR REPAIR A repair other than a major repair.

AIRWORTHINESS OFFICE - DOA ACS 12


1. DOA ACS PRODUCT : CHANGES TO TYPE DESIGN
CATAGORIES OF PRODUCTS OF DOA ACS

INSTALLATION
OF AVIONIC
EQUIPMENT

INTERIOR STRUCTURE

AIRWORTHINESS OFFICE - DOA ACS 13


2. CLASSIFICATION OF CHANGES IN TYPE DESIGN
HOW TO CLASSIFY THE CHANGES

CHANGES

MINOR OR *) NOTE :
MINOR CHANGES MINOR
MAJOR
(DOA CLASS A / B) CHANGES
*) CHANGES TO BE CLASSIFIED AS
MAJOR CHANGES OR MINOR
MAJOR CHANGES ACCORDING TO THE
CLASSIFICATION OF MINOR
FOLLOWING CRITERIA :
CHANGES
[ CRITERIA : CASR 1 AND A.CASR 21.93
CASR 43 APPENDIX A ] B.AC 21-13 PAGE 30
C.AC 21-13 APPENDIX A
MAJOR CHANGES :
STOP
REPAIR /
ALTERATION
DESIGN

REPAIR DESIGN
ALTERATION DESIGN

MAJOR / CERTIFICATION PROGRAM


MINOR REPAIR
DESIGN MAJOR REPAIR [ STAGE 3 ]
DESIGN

MINOR REPAIR DESIGN

DAC FORM 43-337

1-14
AIRWORTHINESS OFFICE - DOA ACS 14
2. CLASSIFICATION OF CHANGES IN TYPE DESIGN
MAJOR/MINOR CHANGES CLASSIFICATION

APPLICABLE METHODS :

CHECK LIST

JUSTIFICATION

AIRWORTHINESS OFFICE - DOA ACS 15


2. CLASSIFICATION OF CHANGES IN TYPE DESIGN
MAJOR / MINOR CHANGES CLASSIFICATION

NO REFERENCE CRITERIA YES NO JUSTIFICATION


1. Appreciable effect on weight
2. Appreciable effect on balance
3. Appreciable effect on structural strength
4. Appreciable effect on reliability
A CASR 21.93
5. Appreciable effect on operational characteristic
6.
APPLICABLE METHODS
Appreciable effect on noise
:
7. Appreciable effect on fuel venting & exhaust
emission
CHECK LIST
1. Adjustment of certification basis
2. New interpretation of the requirements used for the
type certification basis
3. Aspects of compliance demonstration not
previously accepted
AC 21-13 4. Extent of new substantiation data JUSTIFICATION
and degree of re-
B assessment and re-evaluation considerable
PAGE 30
5. Alters the limitation directly approved by the
Authority
6. Mandated by Airworthiness Directive (AD) or
terminating action of AD
7. Introduces of affects function where failure
condition is catastrophic or hazardous
1. Structure (4 Criteria)
C AC 21-13 2. Cabin Safety (7 Criteria)
APPENDIX A 3. Flight (3 Criteria)
4. System (3 Criteria)

AIRWORTHINESS OFFICE - DOA ACS 16


2. CLASSIFICATION OF CHANGES IN TYPE DESIGN
MINOR CHANGES CLASSIFICATION

APPLICABLE METHODS :
CHECK LIST

JUSTIFICATION

CATEGORIES
NO TOTAL YES NO JUSTIFICATION
PER CASR 43 APPENDIX A

1 Airframe Major Alteration 13 Items

2 Appliances Alteration 2 Items

3 Airframe Major Repair 28 Items

4 Appliances Repair 2I tems

5 Other (Specify)

DECISION :
Major Alteration Design Major Repair Design

Minor Alteration Design Minor Repair Design

AIRWORTHINESS OFFICE - DOA ACS 17


3. CERTIFICATION PROGRAM

THE DOCUMENTS REQUIRED


- DAC FORM 21-09
- CLASSIFICATION AND APPROVAL OF CHANGES TO
TYPE DESIGN
- CLASSIFICATION OF MINOR CHANGES
- CERTIFICATION PLAN

1-18
AIRWORTHINESS OFFICE - DOA ACS 18
3. CERTIFICATION PROGRAM
DAC FORM 21-09

• No. 3 (Applicant’s Mod. No.) is filled


in by Document Number of Master
Drawing List (MDL)
• No. 7 (Document Check List) is
complied with Compliance
Documents

AIRWORTHINESS OFFICE - DOA ACS 19


3. CERTIFICATION PROGRAM
APPLICABLE AIRWORTHINESS STANDARD FOR DOA ACS

CASR 25 AIRWORTHINESS STANDARD :

TRANSPORT CATEGORY AIRPLANES

CASR 27 AIRWORTHINESS STANDARD :

NORMAL CATEGORY ROTORCRAFT

AIRWORTHINESS OFFICE - DOA ACS 20


4. DESIGN PROCESS
AN ITERATIVE PROCESS TO DEFINE DESIGN DATA

CHANGES TO
TYPE DESIGN :
MINOR CHANGES
[ STAGE 2 ]
CERTIFICATION ( SATISFIED )
PROGRAM DESIGN DATA
[ STAGE 3 ] [ STAGE 5 ]

( ORIGINAL ) DRAWING TEST


AND
PART LIST
DESIGN DATA
WORK
SHEET
EO /
EOCN
DESIGN
PROCESS
WORK [STAGE 4]
SHEET

WORK
PRODUCTION SHEET INSTALLATION

AIRWORTHINESS OFFICE - DOA ACS 21


4. DESIGN PROCESS
DESIGN DATA TO BE DEVELOPED IN DESIGN PROCESS

AIRWORTHINESS OFFICE - DOA ACS 22


4. DESIGN PROCESS
DESIGN DATA DESCRIPTION

PRELIMINARY DESIGN

NO TITLE FUNCTION

To describe a general description related to


MODIFICATION modification (or repair) as information to the
1
SPECIFICATION customer and shall be used as reference for further
detailed design.

PE : To order certain part and


PURCHASED equipment in advance of drawing release.
EQUIPMENT (PE)
2 AND SUPPLIER DATA SDRL : Minimum requirement of
supplied data or information provided by supplier or
REQUIREMENT LIST
manufacturer concerning the part or equipment to be
(SDRL)
supplied.

To plan how design changes compliance to CASR


shall be demonstrated. This document contains a brief
description of design changes, applicable certification
3 CERTIFICATION PLAN basis, requirements for certification, means of
compliance, compliance check list and certification
schedule.

To list the applicable Drawing and Document


MASTER DRAWING
4 containing the following data : drawing/document
LIST number, title, revision index and date of approval.

AIRWORTHINESS OFFICE - DOA ACS 23


4. DESIGN PROCESS
DESIGN DATA DESCRIPTION [ CONTINUED ]

CERTIFICATION PLAN CONTAINING :


(1) A brief description of Design Changes to be accomplished
(2) Certification basis applicable for Design Changes
(3) Applicable paragraphs of CASR for certification
(4) Classification of Means Of Compliance (MOC) with the requirements
(5) Compliance Check List (CCL) including compliance document list
(6) Certification program schedule
(4) MOC
(2) Certification Basis MOC Code 0 : Statements
CASR 25 - Airworthiness Standards : MOC Code 1 : Drawings / Descriptions
Transport Category Airplanes MOC Code 2 : Analysis / Calculation
(Amendment 5) MOC Code 3 : Safety / Reliability Analysis
dated 10th June 2003 MOC Code 4 : Laboratory Tests / Test Plans / Test
Procedures
or
MOC Code 5 : Ground Tests / Test Reports
CASR 27 - Airworthiness Standards : MOC Code 6 : Flight Tests / Test Interpretations
Normal Category Rotorcraft MOC Code 7 : Inspection
(Amendment 0) MOC Code 8 : Simulation Tests / Inspection Reports
dated 27th December 1993 MOC Code 9 : Equipment Qualifications and/or
Certification
COMPLIANCE CHECK LIST (5)
REQUIREMENT COMPLIANCE MOC COMPLIANCE
CASR
TITLE STATEMENT CODE DOCUMENT

(3) (3) States how to comply CASR (3) (4) (5)

LIGHTNING THE COMPONENTS SHALL BE DESIGNED SO THAT


25.581 (b) A STRIKE NOT ENDANGERS THE AIRPLANE 1 212-AS25002-0001
PROTECTION
1-24
AIRWORTHINESS OFFICE - DOA ACS 24
4. DESIGN PROCESS
DESIGN DATA DESCRIPTION [ CONTINUED ]

COMPLIANCE DATA

NO TITLE FUNCTION

TECHNICAL To provide descriptive information, specific


1
ANALYSIS instruction and data.

TEST PLAN : To provide test procedure


and approved test facility to be used.
2 TEST PLAN AND TEST REPORT : To provide test
TEST REPORT result and determine whether the test execution is
satisfactory or not.

To provide airworthiness data - including


INSTRUCTION airworthiness limitation- to ensure the product can
3 FOR CONTINUED be maintained in an airworthy condition related to
AIRWORTHINESS maintenance, modification, repair and safety.

SUPPLEMENT OF To provide a supplement manual and other


4 AIRPLANE FLIGHT information for safe operation because of design
MANUAL changes, operating or handling characteristics.

AIRWORTHINESS OFFICE - DOA ACS 25


4. DESIGN PROCESS
DESIGN DATA DESCRIPTION [ CONTINUED ]

DESCRIPTIVE DATA

NO TITLE FUNCTION

To provide detailed description of specific


TECHNICAL
1 subject necessary for the accomplishment of
DESCRIPTION
design change.

As basic means of communication between


DRAWING AND DOA ACS and other organizations and shall be
2
PART LIST clear, concise, subject to only one interpretation
on free of redundant information.

To provide supplements to the existing manuals


containing detailed information of
3 SUPPLEMENTS system description and operation,
OF MANUALS maintenance, removal and installation
of components, inspection, and repair.

AIRWORTHINESS OFFICE - DOA ACS 26


4. DESIGN PROCESS
DESIGN DATA DESCRIPTION [ CONTINUED ]

ENGINEERING ORDER AND


ENGINEERING ORDER CHANGE NOTICE

NO TITLE FUNCTION

To instruct Sub-contractor (AMO ACS-PTDI,


1 ENGINEERING production / installer or test lab), how the product
ORDER - (EO) (repair or alteration) shall be manufactured,
installed or tested.

To perform the changes to EO being performed


without affecting EO being performed
ENGINEERING
significantly. EOCN shall be applicable as
2 ORDER CHANGE
advanced changes notification to the existing EO
NOTICE - (EOCN)
prior to the existing EO to be revised and
released in timely manner.

AIRWORTHINESS OFFICE - DOA ACS 27


4. DESIGN PROCESS
DESIGN DATA APPROVAL PROCESS

EDM AND
CONFIGURATION
[ FOR REPRODUCTION
AND DISTRIBUTION ]

EDM AND
CONFIGURATION
[ FOR REPRODUCTION
AND DISTRIBUTION ]

AIRWORTHINESS OFFICE - DOA ACS 28


4. DESIGN PROCESS
CONFORMITY INSPECTION BY AIRWORTHINESS OFFICE

SUBCONTRACTOR WORK

AFTER SATISFACTORY COMPLETION OF INSTALLATION,


AIRWORTHINESS OFFICE RELEASES :

STATEMENT OF CONFORMITY ( SOC )


I HEREBY CERTIFY THAT :

THE STRUCTURE, CABIN INTERIOR / EXTERIOR OR INSTALLATION OF AVIONIC EQUIPMENT


DESCRIBED ABOVE PRODUCED UNDER TYPE CERTIFICATE / TSO / OEM / PMA, CONFORMS
TO ITS CERTIFICATE

THE STRUCTURE, CABIN INTERIOR / EXTERIOR OR INSTALLATION OF AVIONIC EQUIPMENT


DESCRIBED ABOVE HAS BEEN SATISFACTORILY MANUFACTURED / ASSEMBLED /
INSTALLATED / INSPECTED IN CONFORMITY WITH ENGINEERING ORDER

THE STRUCTURE, CABIN INTERIOR / EXTERIOR OR INSTALLATION OF AVIONIC EQUIPMENT


DESCRIBED ABOVE HAS BEEN PROVIDED COMPLETE DOCUMENTATION THAT I HAVE
REVIEWED

AIRWORTHINESS OFFICE - DOA ACS 29


4. DESIGN PROCESS
CONFORMITY INSPECTION BY AIRWORTHINESS OFFICE

SUBCONTRACTOR WORK

STATEMENT OF CONFORMITY ( SOC )

CERTIFICATION
TEST RECORD

TEST
REPORT

AIRWORTHINESS OFFICE - DOA ACS 30


5. DESIGN DATA AND 6. DECLARATION OF COMPLIANCE

DECLARATION OF
COMPLIANCE
[ STAGE 6 ]
COMPILE
AND
VERIFIED SIGNED BY HDO
BY AWO
[ OR CHIEF OF AWO ]
ATTACHED BY THE LIST
OF THE ALL RELEASED
DOCUMENTS

AIRWORTHINESS OFFICE - DOA ACS 31


6. DECLARATION OF COMPLIANCE

THE DOCUMENTS TO BE LISTED


IN DECLARATION OF COMPLIANCE
1. CLASSIFICATION AND APPROVAL OF CHANGES TO TYPE DESIGN
2. CLASSIFICATION OF MINOR CHANGES
3. MODIFICATION SPECIFICATION
4. PURCHASED EQUIPMENT AND SUPPLIER DATA REQUIREMENT LIST
5. CERTIFICATION PLAN
6. MASTER DRAWING LIST
7. TECHNICAL DESCRIPTION
8. DRAWING AND PART LIST
9. TECHNICAL ANALYSIS [ STRUCTURE ANALYSIS, ELECTRICAL LOAD
ANALYSIS, FUNCTIONAL HAZARD ASSESSMENT ]
10. ENGINEERING ORDER / ENGINEERING ORDER CHANGE NOTICE
11. STATEMENT OF CONFORMITY
12. CERTIFICATION TEST RECORD
13. TEST PLAN AND TEST REPORT
14. INSTRUCTION FOR CONTINUED AIRWORTHINESS
15. SUPPLEMENT OF AIRPLANE FLIGHT MANUAL
16. SUPPLEMENTS OF MANUALS [ AMM, IPC, WDM ]
17. DECLARATION OF COMPLIANCE

AIRWORTHINESS OFFICE - DOA ACS 32


7. DAC FORM 21-09 APPROVAL BY DGCA
CERTIFIED PRODUCT

ALL CERTIFICATION
STAGES ( 1 – 7 )
HAS BEEN
SATISFACTORILY
COMPLETED

AIRWORTHINESS OFFICE - DOA ACS 33


7. DAC FORM 21-09 APPROVAL BY DGCA
CERTIFIED PRODUCT

ALL ITCERTIFICATION
MEANS :
STAGES
DOA (ACS
1–7)
HAS BEENIS
PRODUCT
SATISFACTORILY
CERTIFIED
COMPLETED

AIRWORTHINESS OFFICE - DOA ACS 34


7. DAC FORM 21-09 APPROVAL BY DGCA
CERTIFIED PRODUCT

CERTIFIED PRODUCT MEANS :

(AIRPLANE) DESIGN CHANGES TO BE


ALL ITCERTIFICATION
MEANS :
OPERATED SAFELY STAGES
DOA (ACS
1–7)
HAS BEENIS
PRODUCT
SATISFACTORILY
(AIRPLANE) DESIGN CHANGES TO
CERTIFIED
COMPLETED
BE MAINTAINED PROPERLY

THROUGHOUT THEIR SERVICE LIFE

TOWARDS STAGES OF CONTINUED AIRWORTHINESS

AIRWORTHINESS OFFICE - DOA ACS 35


STAGES OF CERTIFICATION AND CONTINUED AIRWORTHINESS

1 2
DOA ACS PRODUCT :
3
CLASSIFICATION OF
CERTIFICATION
CHANGES TO TYPE CHANGES IN TYPE
CERTIFICATION

PROGRAM
DESIGN DESIGN

7 6
DAC FORM 21-09 DECLARATION 5 4
APPROVAL BY DESIGN
OF DESIGN DATA PROCES
DGCA COMPLIANCE
AIRWORTHINESS

8 9 10 11
CONTINUED

IN-SERVICE CUSTOMER ANALYSIS BY CORRECTIVE


OCCURRENCE COMPLAINT DOA ACS ACTION

12
ANY INPUT FOR NEW CHANGES

AIRWORTHINESS OFFICE - DOA ACS 36


8. IN-SERVICE OCCURRENCE

IN-SERVICE :
ANY FAILURE, MALFUNCTION OR DEFECT MAY
OCCUR ON DOA ACS PRODUCT DUE TO
INCIDENT OR ACCIDENT DURING :

FLIGHT OPERATION

[ TAKE OFF, CRUISE,


DESCENT, APPROACH,
LANDING, . . . . ]

AND / OR

NON FLIGHT OPERATION

[ HANDLING, MAINTENANCE ]

AIRWORTHINESS OFFICE - DOA ACS 37


8. IN-SERVICE OCCURRENCE

IN-SERVICE :
ANY FAILURE, MALFUNCTION OR DEFECT MAY CUSTOMER
OCCUR ON DOA ACS PRODUCT DUE TO COMPLAINT DOA
INCIDENT OR ACCIDENT DURING : (REPORT)
ACS
[ STAGE 9 ]

FLIGHT OPERATION

[ TAKE OFF, CRUISE,


DESCENT, APPROACH,
LANDING, . . . . ]

AND / OR

NON FLIGHT OPERATION

[ HANDLING, MAINTENANCE ]

AIRWORTHINESS OFFICE - DOA ACS 38


9. CUSTOMER COMPLAINT - 10. ANALYSIS BY DOA ACS
AND 11. CORRECTIVE ACTION

AIRWORTHINESS OFFICE - DOA ACS 39


9. CUSTOMER COMPLAINT - 10. ANALYSIS BY DOA ACS
AND 11. CORRECTIVE ACTION

9. CUSTOMER COMPLAINT

BASED ON CUSTOMER COMPLAINT, DOA ACS :


- GATHERS ALL FACTUAL DATA
- CONDUCTS INVESTIGATION AND IF REQUIRED
CONDUCTS IN-SITE INVESTIGATION

10. ANALYSIS BY DOA ACS

- DOA ACS ANALYSZES ALL FACTUAL


DATA, DETERMINES THE RESULT OF
INVESTIGATION AND IF REQUIRED
CONDUCTS FURTHER ANALYSIS [ SEE
NEXT SLIDE ]
- IF REQUIRED DOA ACS DEVELOPS
SERVICE BULLETIN
11. CORRECTIVE ACTION

- ACCEPTED PER APPROVED DESIGN DATA


OR
- REPAIRED PER APPROVED DESIGN DATA
OR
- REPLACED BY THE NEW PRODUCT

AIRWORTHINESS OFFICE - DOA ACS 40


9. CUSTOMER COMPLAINT - 10. ANALYSIS BY DOA ACS
AND 11. CORRECTIVE ACTION

9. CUSTOMER COMPLAINT

BASED ON CUSTOMER COMPLAINT, DOA ACS :


- GATHERS ALL FACTUAL DATA
- CONDUCTS INVESTIGATION AND IF REQUIRED
CONDUCTS IN-SITE INVESTIGATION

10. ANALYSIS BY DOA ACS

- DOA ACS ANALYSZES ALL FACTUAL


DATA, DETERMINES THE RESULT OF
INVESTIGATION AND IF REQUIRED
CONDUCTS FURTHER ANALYSIS [ SEE
NEXT SLIDE ]
- IF REQUIRED DOA ACS DEVELOPS
SERVICE BULLETIN
11. CORRECTIVE ACTION

- ACCEPTED PER APPROVED DESIGN DATA


OR
- REPAIRED PER APPROVED DESIGN DATA
OR
- REPLACED BY THE NEW PRODUCT

AIRWORTHINESS OFFICE - DOA ACS 41


11. CORRECTIVE ACTION
FINAL DISPOSITION AS REQUIRED

FINAL DISPOSITION
[ FOLLOW UP ANALYSIS REQUIRED ]

REPORT FROM DOA


ACS TO DGCA IN CASE
OF THE IMPAIRMENT
OF AIRWORTHINESS

CHANGE PROPOSAL [ AS NECESSARY ]

1-42
AIRWORTHINESS OFFICE - DOA ACS 42
12. ANY INPUT FOR NEW CHANGES

MAY
CONDUCT
NEW DESIGN
MAY NEED CHANGE
ANY INPUT FROM IN- PROPOSAL CHANGES
SERVICE OCCURRENCE [ OPTIONAL - RECOMMENDED - [ NEW
MANDATORY ]
APPLICATION
OF DAC
FORM 21-09 ]

1-43
AIRWORTHINESS OFFICE - DOA ACS 43
THE END

AIRWORTHINESS OFFICE - DOA ACS 44

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