MAN 101
Dasar-dasar Manajemen
Irma M. Nawangwulan
Selamat datang..Welcome..Wilujeng
sumping..Sugeng rawuh..
Komponen Penilaian
• Kehadiran dan partisipasi diskusi kelas 10%
• Tugas individu dan kelompok 25%
• Tests 15%
• UTS 20%
• UAS (dalam bentuk makalah dan presentasi) 30%
8
Discovering Great Management
Will we know it when we see it?
Why Study Management?
• We interact with management everyday
– Understanding of management gives insight into
many organizational aspects
• Reality: when graduate, you will either
manage or be managed
Bagian I
PENGANTAR MANAJEMEN
1. Proses Manajemen
2. Jenis-jenis Manajer
3. Peran dan Keahlian Manajerial Dasar
4. Sumber Keahlian Manajerial
5. Lingkup Manajemen
Learning Objectives
13
What is an organization?
• Sekelompok orang yang bekerja bersama dlm
suatu struktur yang terkoordinasi untuk
mencapai suatu tujuan tertentu
Apa hubungan organisasi dgn
manajemen ?
1. Manajemen dibutuhkan utk mencapai tujuan
organisasi
2. Untuk menjaga keseimbangan diantara
tujuan yang mungkin berbeda diantara para
stakeholder (Pemilik, Karyawan, Konsumen,
Kreditur, Suplier, Pemerintah, Asosiasi dsb)
3. Untuk mencapai efisiensi dan efektivitas dlm
mencapai tujua
What is Management
• Seni dlm menyelesaikan pekerjaan melalui orang lain ( the art
of getting things done through the others – (Mary Parker
Follet)
• Is the process directing and facilitating the work of people
organized in formal group to achieve a desired end (John D
Millet)
• Proses perencanaan, pengorganisasian, pengarahan dan
pengendalian kegiatan anggota organisasi dgn menggunakan
sumber daya organisasi untuk mencapai tujuan yg telah
ditetapkan (James AF Stoner)
Proses : cara sistematis utk melakukan sesuatu
1. Perencanaan (Planning) : sebelum melakukan sesuatu
manajer memikirkan apa tujuan organisasinya, bagaimana
mencapainya, bagaimana sumber dayanya, kapan
selesainya.
2. Pengorganisasian (Organizing): bagaimana manajer
mengelompokkan kegiatan-kegiatan yang ada dlm
organisasinya, menempatkan orang-orang dan mengalokasi
sumber daya
3. Kepemimpinan /mengarahkan (Leading) : bagaimana
manajer mempengaruhi bawahan agar mau bekerja dlm
mancapai tujuan organisasi
4. Pengendalian (Controlling) : bagaimana manajer mengawal
seluruh aktivitas dlm organisasinya agar tetap berada pada
jalur yang benar (on the right track)
PROSES MANAJEMEN (James AF
. Stoner)
MANAJEMEN
P P P P
E E E E
R N
N N
E G
G G E
N
O A N
C
A R R D
G A A
N
N H LI
A
A
A S A N
N N
TUJUAN ORGN
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Other def : Management
• A set of activities
(planning and decision making, organizing, leading,
and controlling)
directed at an organization’s resources
(human, financial, physical, and information)
with the aim of achieving organizational goals
in an efficient and effective manner.
(RW Griffin)
Management in Organizations
Planning
and decision Organizing
making
Inputs from the environment
• Human resources Goals attained
• Financial resources • Efficiently
• Physical resources • Effectively
• Information resources
Controlling Leading
Copyright © by Houghton
Mifflin Company. All rights 1–20
Figure 1.1
reserved.
Sumber Daya Organisasi
• Human resources
– Managerial talent and labor
• Financial resources
– Capital investments to support
ongoing and long-term operations
• Physical Assets
– Raw materials; office and
production facilities,
and equipment
• Information
Copyright © by Houghton
– Usable data, information 1–21
Mifflin Company. All rights
reserved.
linkages
Contoh Sumber Daya Organisasi
Orgns Human Financial Physical Information
Resources Resources Resources Resources
Efficiency
Getting work
done through
others Effectiveness
Copyright © by Houghton
Mifflin Company. All rights 1–25
reserved.
What is a Manager ?
Copyright © by Houghton
Mifflin Company. All rights 1–26
reserved.
Proses Manajemen (Fungsi Dasar Manajemen)
1. Planning and Decision Making
– Menetapkan tujuan organisasi dan menentukan
bagaimana cara terbaik untuk mencapainya
– Pemilihan suatu tindakan dari serangkaian alternatif
2. Organizing
– Menentukan bagaimana cara mengelompokkan berbagai
aktifitas dan sumber daya
3. Leading
– Serangkaian proses yang dilakukan agar anggota
organisasi bekerja bersama demi pencapaian tujuan
organisasi
4. Controlling
– Pemantauan perkembangan organisasi dalam mencapai
Copyright © by Houghton
tujuannya
Mifflin Company. All rights 1–27
reserved.
Kinds of Managers
• Top Managers
• Middle Managers
• First-Line Managers
Top Managers
• Chief Executive Officer (CEO)
Developing commitment
and ownership in employees
• Regional Manager
• Divisional Manager
Responsibilities
of Middle Managers
Plan and allocate resources to meet objectives
• Shift Supervisor
• Department Manager
Responsibilities
of Team Leaders
Facilitate team performance
Conseptual
Human relations
Teknical
Robert L Katz
35
Pekerjaan Manajerial
• How CEOs spend a typical day.
Desk Work
22%
Scheduled
Meetings Unscheduled
59% Meetings
10%
Telephone
6%
Touring Facilities
3%
36
Managerial Roles
Interpersonal Informational Decisional
Figurehead Monitor Entrepreneur
Negotiator
H. Mintzberg, “The Manager’s Job: Folklore and Fact:.” Harvard Business Review, July-August 1975.
Informational Roles
Managerial Roles
Decisional Roles