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ATTENDANCE PROCESS-

(Everyday counts, Attend


today Succeed tomorrow)
OPERATIONS

Toiled By: Tanu Pandey

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Attendance Process
Manual time and attendance systems require skilled HR staff to manually log
employee hours and attendance. This is the case when punch machines are
used to track employee time and attendance.
At HCIN, we use swipe card to record the attendance as well as In & Out timings
of the employees.

Characteristics

Not Automatic Less Authentic Manually Updated

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Tools To Capture Attendance
• Used by Zonal Employees
Swipe Cards

TL Feedback • Used for Field Executive

WFM Team • Used for Operators

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Departments
Operations
BO & IP Call Centre
Analytic

CPU & LV Quality

Underwriting
Training Team NHT Team

CS WFM

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How Attendance Floats
 Respective TL SPOC
 SPOC WFM
 NHT Attendance is given by Training Team

 WFM Compiles it & Upload in DWH Software.

Attendance Hours
 4:30 hours will be marked as Half Day

 9 hours will be marked as Full Day

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Presentation Manner

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Shifts
• Weekly Roasters are maintained.
• Depending upon the requirement of Volume.

Source of Attendance
• Emails
• Share Drive

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Process Of Consolidation
• V lookup formula is used.

Upload System
J edit
DWH

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Attendance Process Map

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HR Attendance Team
1) Fetches the attendance from DWH software

HR Attendance Table
• Send the attendance to all respective teams

• Attendance Status

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Approval & Attendance Mail
• Every Thursday send the attendance to Managers.

 Vote Button

Response To Approval Mail

•Every Tuesday compile the Response

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Payroll Input
Require the attendance on monthly basis.

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GAPS

Dependability on Real Time Visibility not


Human Errors possible.

Lack Of Training to Time Consuming Process


Attendance SPOCs

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Recommendations

Swipe Cards can be used


SAP will make life easier.
as marking full attendance

Automation like biometric


Cards will be helpful.

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