• What was the approach to process and data analysis along with key
insights?
• Provide the list of prioritized root causes (critical Xs and their impact
on Y or primary metric)
• Illustrate the path to uncovering and verifying root cause(s)
• What are the Hypothesis?
• Were Hypotheses validated or disproven?
• Were there any Quick Wins and if so what were the results?
Potential Analyze Visuals*
• Fishbone Diagram with Five Whys
• Value and Cycle Time Analysis – wait time vs. work time
• Value Stream Map
• Hypothesis Testing Plan
• Graphs that show relationships or findings (e.g. Box Plots, Pareto
Charts, Histograms, Time Series Plots, Control Charts, etc.)
• How the project will be monitored and what are the Response Plans?
– Who is doing the monitoring, how often and how
– Are the Trigger Measures based on Control Charts?
– Will there be ongoing 5S inspections?
• Describe the Control Plan that ensures the gains are maintained over the long term
• What documentation and standardization has been completed regarding the improved
process?
• What visual management techniques will ensure adoption of process changes? (include
pictures where appropriate)
• How will you demonstrate improved process performance over baseline?
– Control Charts, other
• How has the Process Owner been prepared for hand-off and what is the Communication
Plan?
• What were the lessons learned?
Control - Bahama Bistro
Potential Control Visuals*
• Monitoring Plan
• Response Plan
• Control Plan
• Control Chart and/or other graphical tacking methods
• New Procedure Audit
• Communication Plan
• Innovation Transfer Opportunities