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INTERNSHIP REPORT

EMPLOYEE ENGAGEMENT STUDY


Presented by: T.Sanjana Reddy
Regd no: 18010121082
Section: Mrktg B & HR
INTRODUCTION

The Strategist is a People I worked as a management HR industry basically provides The bigger players in the HR
Advisory & Research company intern with the Strategist HR Services & advisory services consultancy industry are
with a global presence and Deloitte consulting LLP & Aon
headquarters in Hyderabad, Hewitt
which has been innovating
since 2009. Deloitte revenue & market share :
$43.2B & 27%
Aon Hewitt revenue & market share :
$10,868M & 8.39%
OBJECTIVES METHODLOGY

• Goals & Objectives need to be sharper


CONNECT INDEX DELIGHT INDEX
and reviewed from time to time -
Organization Goals / KPI missing / No Organisation pride Job satisfaction
Dev. Feedback
• Build Stronger communication platform
to communicate with employees
• Uncover ideas to create extremely Organisation joy Recognition
focused engagement strategies
• Study connecting and delighting indices Organisation growth Communication
among organizational staff to identify
reasons for greater attrition rates
Review manager Work design
Leadership My manager
SAMPLE DESIGN:

• Online survey with 36 questions across all the business


units of organization for 336 employees
• Questionnaire comprises of 31 Connect and Delight
questions, 3 independent questions, 1 eNPS (Employee’s
Net profitability score) and 1 Vox populi question
SAMPLE • Focus group discussions have been conducted across a
wide spectrum of stakeholders from all the departments

DESIGN & across all the business units of the organization

WORKFLOW WORKFLOW:

• Questionnaire preparation:
• Creation of Posters about the survey
• Survey time period
• Pre-work
• Analysis of Data
• Process of report generation
Dimension 1: Engagement score (Connect + delight) –
78%

Dimension 2: Connect Score - 78%

• Sub Dimensions:
• OPJ: 81%
• Organization trust: 79%
ANALYSIS OF •

Organization Growth: 73%
Review Manager: 78%
DATA • Leadership: 79%

Dimension 3: Delight Score - 78%

• Sub Dimensions:
• Job satisfaction: 80%
• Work Design: 81%
• Recognition: 75%
• Communication: 75%
• My manager: 80%
The overall eNPS score of Company Stands at 65%

The overall Engagement Score of Company is 98%

Organization Pride emerges as strength among all the


dimensions (79%)

FINDINGS
Organization Growth (59%) needs attention

Communication with a score of 61% and Recognition with a


score of 64%

Work Design (80%) and Job satisfaction (77%) have emerged


as strong reason for employee Delight in Company.
Leadership Connect Sessions +
Centum Rewards & Recognition
Leadership Skip Level Meetings /
Framework
Sessions

RECOMMENDATIONS
Redesign the existing R&R
framework, existing Appraisal
Introduce Ombudsman
framework, policies & Career
Framework
Growth Tracks & Employee
Engagement Calendar
THANK YOU

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