Six Sigma

Presented By
Rohit Rawat
 Presentation Agenda

1. What is Six Sigma Quality?

2. Why would a company adopt Six Sigma?
3. What are the challenges?
4. What are the rewards?
What is Six Sigma Quality?

 Six Sigma is a business management

strategy originally developed by
Motorola, USA in 1981.
 Six Sigma seeks to improve the quality
of process outputs by identifying and
removing the causes of defects (errors)
and minimizing variability in
manufacturing and business processes.
CONT. . .

 Its numerical goal is 3.467 defects per

million opportunities.

 Its Strategies includes:

Measure
Analyze
Improve
Control
CONT…

 Uses concept of “belts” for levels of

competency in Six Sigma
implementation:
MBB = Master Black Belt
BB = Black Belt
GB = Green Belt
Why would a company adopt Six
Sigma?
 SIGMA DPMO CAPABILITY
 6 sigma 3.4 World Class
 5 sigma 230
 4 sigma 6200 Industry average
 3 sigma 67,000
 2 sigma 310,000 Noncompetitive
 1 sigma 700,000
What are the Challenges of
Six Sigma?
 Implementation tends to be uneven and lapses
occur frequently.
 Lack of discipline and accountability.
 Reliability of data from the field.
 Takes careful preparation and a commitment to
the foundational change.
What are the Rewards of
Six Sigma?
 Improved reliability and predictability of
software products and services.
 Increased value to the customers and
shareholders.
 Improvements in organizational morale.
 Increased marketplace viability.
 Organizational recognition.
 Significant reduction in defects.
Quality management tools and
methods used in Six Sigma
 Chi-square test of independence and fits
 Control chart
 Correlation
 Cost-benefit analysis
 CTQ tree
 Design of experiments
 Failure mode and effects analysis(FMEA)
 General linear model
SOME COMPANIES…..

 Bank of America
 LG Group
 Merrill Lynch
 PepsiCo
 Samsung Group
 Ford Motor Company
 General Electric
 General Dynamics
 Genpact
 GlaxoSmithKline
 HCL Technologies
THANK YOU……!!!!