i
Ja
J
Ja
|
G
J The egocentric tendency to rate ourselves more
favourably than others is also labeled as self-serving
bias
J Uncharitable attitude towards others can affect
communication leading to judgmental messages ,
and self serving defenses of our own actions can
result in a defensive response when challeged.
|
uG
There are four reasons that we notice some messages and ignore
others ,when confronted with tidal wave of sense data :
£ (loud music, brightly dressed men)
£
(persistent people, dripping faucets)
£
(a normally happy person who acts grumpy)
£ also determine what information we select from our
environment
|
G
J iabeling people according to our first impressions is
an inevitable part of the perceptions process.
J If they are accurate, it could be useful in deciding
how to respond best to people.
J But if the labeling is incorrect, we tend to hang on to
it and make any conflicting information fit our
image.
J Keep an open mind & be willing to change our
opinion when proved wrong.
|
J |eople commonly imagine that others possess
the same attitudes and motives that they do
J Assuming that others always think or feel the
way we do can lead to problems
J Ge can overcome this problem by asking
directly, sometimes by checking with others,
and sometimes by making an educated guess
|
J Ghen people are aware of both the positive
and negative traits of another, they tend to be
more influenced by the negative traits.
J Much of the time it is a bad idea to pay
excessive attention to negative qualities and
overlook positive ones.
|
J The way we feel about ourselves strongly
influences how we interpret others¶
behaviour.
J Ghen we are feeling insecure, the world is a
very different place from the world we
experience when we are confident
|
J D
J
r Ghat meanings have similar
events held?
J * r Anticipation shapes interpretations
J Ñ : the behaviour that seems
positive when you are in a satisfying relationship
might seem completely different when the
relationships not going well.
* r the ability to re-create another person¶s perspective ,to
experience the world from the other¶s point of view
J
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J G
r Ge play multiple
roles in life
J
r
Xirtually all conversations provide an arena in which communicators
construct their identities in response to the behaviour of others.
J
!
Ôome of our communication involves a conscious attempt to
manage impressions
J A
A
!
ÿigh self- monitors have the ability to pay attention to their own
behaviour and other¶s reactions ,adjusting their communications to create
the desired impressions as compared to low self monitors
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r )*
% + )*
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J
r consists of a communicator¶s words and
non-verbal actions
J
r the personal items people use to shape
an image
J r physical items we use to influence how
others view us.