Leading Edge Logistics @ Xerox

About Xerox
 Xerox was founded in 1906 in Rochester as "The
Haloid Company",
 which originally manufactured photographic paper
and equipment.
 The company subsequently changed its name to
"Haloid Xerox" in 1958 and then simply "Xerox"
in 1961.
 The company came to prominence in 1959 with
the introduction of the Xerox 914, the first plain
paper photocopier using the process of xerography
developed by Chester Carlson.
About Xerox cont….
 Xerox common stock (XRX) was listed on the
New York Stock Exchange in 1961 and on the
Chicago Stock Exchange in 1990.
 In November, 2006 Xerox completed the
Acquisition of XMPie Press Release
 In October 2008, Xerox Canada Ltd. was named
one of Greater Toronto's Top Employers by
Mediacorp Canada Inc
 On May 21, 2009, it was announced that Ursula
Burns would succeed Anne Mulcahy as CEO of
Xerox.
Current products

Xerox today manufactures and sells a wide variety

of office and production equipment including
1. LCD Monitors
2. photo copiers
3. Xerox Phaser printers
4. Multifunction printers
5. Large-volume digital printers
6. workflow software under the brand strategy of
FreeFlow.
Agile Logistics at Xerox
Agility : a definition
The ability to respond rapidly to
unpredictable changes in demand.
Agility is not a single company concept, it
extends from one end of the supply chain to
the other.
Dictionary definitions
Lean : “having no surplus flesh or bulk”
Agile : “quick in movement : nimble”
Agile or lean?
Demand/supply characteristics determine
supply chain strategy
 Agile supply chain management at
Xerox
Traditional Approach
 Stock is held at multiple echelons,
often based on organisational and
legal ownership considerations
 Replenishment is driven
sequentially by transfers from one
stocking echelon to another.
 Production is planned by discrete
organisational units with batch
feeds between discrete systems.
 Majority of stock is fully finished
goods, dispersed geographically,
waiting to besold.
Agile Approach
•Stock is held at the fewest echelons, if
at all with finished goods sometimes
being delivered direct from factory to
customer.
•Replenishment of all echelons is
driven from actual sales/usage data
collected at the customer interface.
•Production is planned across
functional boundaries from vendor to
customer,through highly integrated
systems, with minimum lead-times.
•Majority of stock is held as ‘work in
progress’ awaiting
The agile supply chain
Integrated Recycling System
 What is Integrated Recycling System ?
The basic philosophy behind the integrated recycling system is
"used products are not waste, but valuable resources."

This system is composed of three concepts, with the main

concept being a "closed-loop system," where used products are
thoroughly and effectively used as resources, and is supported
by the concept of "inverse manufacturing" that aims to create
products that have little environmental impacts, under the
premise that parts are to be reused, and the concept of "zero
emissions," where parts that cannot be reused are separated and
recycled, and are comprehensively used as new materials again.
"Products that are placed on the market are collected. After
they are collected, they are used up completely. To cut
back on inputs of new resources, parts are reused in a
closed loop." This is the fundamental philosophy behind
Fuji Xerox's closed-loop system.

"Inverse manufacturing" is composed of the following 4

steps: "life cycle planning," "reuse/recycling design,"
"environmental impact assessment," and "closed-loop
system." The "closed-loop system," which serves as the
foundation for the integrated recycling system, is based on
the fundamental concept of "recycling parts in a closed
loop" and places utmost priority on the reuse of parts.
In order to realize this, they are implementing "life cycle
planning" starting in the planning stage for new products,
under the premise that parts are to be reused.
They are also making approaches for a "reuse/recycling
design" in order to expand the number of parts that can be
reused.
In addition, by implementing "environmental impact
assessment," we are aiming to create products that have as
little environmental impacts as possible.
"Zero emissions," an activity directed towards making there be
zero waste.
Even in "zero emissions," top priority is given to reusing parts,
based on the fundamental concept for the closed loop system.
Parts that cannot be reused are thoroughly sorted into a
maximum of 44 different classifications for parts, and are
recycled. Even glass and rubber, which had low recycling rates
in the past, are now being reused as materials.