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Group 9

Abhishek Dwivedi PGPM508_09


Ajit Kumar PGPM508_20
Chandra M Verma PGPM508_56
Gagan Seth PGPM508_44
Gautam Pradhan PGPM508_32
A Reality of work life

Do you ever have to deal with conflict in workplace ?


“A world class integrated company, with
increasing global presence and building the
Nation”
 M….
 O……
 C…….

 Innovation and Speed


 T……..

How was the Organizational Conflict detected ?


 Through the experience of the Group member
 Survey in the organization
 Corroborated by the Publish paper on the company
ABC industry
What do you feel about the following and please tick Strongly Strongly
Agree Disagree
whichever you feel most suitable Agree Disagree
     
 I have some ideas about how to do things better , but I don't bring them
up because they would violate our policies and procedures
 
       
My work and hobbies expose me to a wide variety of new ideas and
practices
       
I am confident of my ability to produce valuable new ideas and solutions
       
We are encouraged to solve problems in certain ways, rather than to
explore unconventional approaches
       
There are a number of people in my workplace who have succeeded in
part because of their high level of creativity
       
My leaders and managers encourage new ideas and they are open to new
ideas.
       
Do you agree that you fully understand the organizational core values and
organization provides atmosphere to nurture the same?
       
There is so much of pressure to finish one thing and get to next that I
rarely have time to take a thoughtful, lengthy approach to a problem
       
People who exhibit creativity at my work place are rewarded for their
efforts
Have you ever had a feeling that a problem exist in the organization
between the management and the employees to be more innovative at
workplace?
Survey Sample Size : 53 respondents
from 5 different offices of the company ABC
People who exhibit creativity at my work place are
rewarded for their efforts
There is so much of pressure to finish one thing and
get to next that I rarely have time to take a thoughtful
approach to a problem

In some of the great places to work-companies, employees are


allowed to spend some time on the projects of their interest which
may not be related to the department
I have some ideas about how to do things better, but
I don't bring them up because they would violate our
policies and procedures
My leaders including managers encourage new ideas
Creativity Index
Conflict Between Front line Staff and Managers

Clashes of values and interests

Perceptions and Scarce resources

Conflict due to poor reward system

Introduction to change
Task interdependence

Task Conflict as to the logical support system

Task conflict about data and product requirements

Involves differences between team members about


the content of the task, differences in viewpoints
and opinions about the task
Interpretation of system/process

Timing requirement analysis in the process

Process of awarding / recognition of work

Process conflict within matrix support structure


ocus on to overcome the root cause of the organizational Confli
Confl
Point System for Ideas
• Each Idea gets weightage points
• Grading of the idea on a 10 point scale
• Implementation review on 10 point scale
• Marks maintained in employee account

Belt System for Points accrued


• 5 points – Green belt
• Subsequent belts for every 10 points
• Belts – Differentiator in Annual Performance
On successful screening of idea
Substantial Preliminary Reward

Applause & Standing Ovation


at SMC meeting
or HODs meeting
Dinner For family at
some Premier/Hotel
Employee
with idea

Short outline of
the idea 21 days

Screening at Department
level

Implementation of idea by
employee at work place with
small fund issued

Small Ideas for


individual
Results may be reviewed work-areas &
in Monthly Meetings departments
Excellence groups Business
Unit Level

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