HOSPITALITY

ARRANGEMENT UNDER
RAILWAY
 Budget hotel or
Yatri Niwas( New Delhi &
Howrah)
• India’s first Yatri Niwas announce by
IRCTC and RCL on 16 July 2008 is Ginger
Rail Yatri Niwas in New Delhi.

• Is a budget hotel on PPP basis for a lease

of 30 years
Facilities
 smart basic facilities:- means simplicity,
convenience, informality, style, warmth, modernity,
and affordable.

 Restaurant
I. changing menu offers
II. Vending machines for hot and cold beverages
III.24 X 7
IV. multi cuisine restaurant
 Net zone
I. High speed connections.
II.Wi –Fi cards at very nominal rates.

 Gymnasium
Hotels have exercise cycle, boxing bags,
weights, etc.
 Safe zone
All rooms have electronic tamper-proof locks
you can also use the digital safes at the
Give'n'Take counter, at a very nominal
charges.
 Give 'n' take
laundry services.
 Water dispenser
complimentary bottle of mineral water,
water dispenser on each floor.

 Self check-in
Ginger's unique self check-in- facility without
any assistance from the front office.
The automated check-in kiosk,.
• Single room
• Twin bedded room
• Double bedded room
• Family room
Price
50% rooms is offer @ RS. 999 per room
night.
And RS.1199 for deluxe
 Meeting room
Meeting room seats about 8 people in
board room style seating and is well
equipped with Wi-fi connectivity and Audio-
visual equipments.
 ATM
 Secure parking facilities
• Railway guest house
This is only for railway officers.
Facilities
Suite room- RS. 25 per night
Deluxe room- RS. 75 per night
Kitchen with gas cylinder.
Him darshan guest house in Himachal
Pradesh
 Refreshment room

• Refreshment room is a place where

besides snacks and A-la-carte items,
standard meals, standard breakfast
and thali meal are also served.
 Jan Ahaar:
• Jan Ahaar meals comprise economy
combo meals that may be served and
vended from a Jan Ahaar outlet or any
major/minor unit.
• They comprise a variety of regional and
local items. The menu and tariff will be
fixed by zonal railways.
 Khomcha

It is a small vending unit, which is either

made of sarkhanda or a tray with stand
that can be carried on head.
Waiting room:
AC
Non AC
Retiring room and dormitories
• These are provided in some important
station on first come first serve basis
reserved for 24 hrs basis
• Single bedded:- Rs.120 per room
• Double beded Ac- Rs.600
• Non Ac- Rs.350
• Dormitories- Ac/non Ac Rs.80/Rs.120
 Accommodation in trains

Classes of Accommodation
Each standard passenger train has numerous
coaches of different classes. However, it is not
specific that all classes would be linked with a train.
Given here is a list depicting the accommodation
classes in operation.
 First Class AC (1A)
 AC-Two Tier (2A)
 First Class (FC)
 AC Three Tier (3A)
 AC Chair Car (CC)
 Executive Class Chair Car (EC)
 Sleeper Class (SL)
 Seater Class (2S)
 General (G)
• Guard's cabin
• Luggage compartment
• Mail compartment
• Pantry car
 BNR HOTELS or SER
HOTELS
Puri & Ranchi
• Facilities
• Cape cod style room(34)
• Deluxe room
• AC deluxe double
• AC triple bedded
• Extra bed
• Travel desk
 Arrangement
The desirable scale of catering services to
be provided at various stations is given as
under:-
• ‘A’ Category Stations – Fast food units, Jan Ahar, Food Plaza,
Food Courts, Refreshment Rooms, AVMs etc. The number of
catering units excluding AVMs on the main platform should not be
more than 6 and not more than 5 on island platform. (up to 5 AVMs
{if stand alone} on each platform)
• ‘B’ Category Stations - Refreshment Rooms, Fast Food Units, Jan
Ahar Outlets, Cell Kitchens, Snack Bars, AVMs. The number of
catering units excluding AVMs should not be more than 5 on the
main platform and not more than 4 on island platforms. (upto 4
AVMs {if stand alone} oneachplatform)
• ‘C’ Category Stations – Fast Food units, and upto 5 catering units
on the main platform and not more than 4 on island platforms
excluding AVMs. Since these are suburban stations, tea stalls/fast
food units/AVMs should be provided liberally. (upto 3 AVMs {if stand
alone} on each platform)
• D’ Category Stations – Not more than 3 catering units on the main
platform and not more than 3 units on island platform excluding
AVMs (up to 2 AVMs {if stand alone} on each platform)
• ‘E’ Category stations- One each on the main platform and island
platform including one AVM {if stand alone} on each platform may
also be provided.
• ‘F’ Category stations- AVMs and other units as per requirement.
One AVM {if stand alone} on each platform).
 Problems

 Lack of decision making.

 Not getting customers easily.
 Most accommodation used by the railway
employee
 The quality of food and drinks are not
hygienic .
 Financial problems etc..
Future prospects
• Future of hospitality under railway is bright
as we know in catering policy 2010 they
mainly focused on food and
accommodation.
• The roles are divided among railway
board, zonal offices and IRCTC.
• 100 budget hotels will be establish across
the country.
THANK YOU