OVERVIEW
• Welcome to the
PRESENTATION on
G8d-the most
powerful problem
solving tool
WHAT IS G8D?
• The global 8D process
seeks to define and
understand a problem.It
asks why a process is
operating outside of a
target range and provides a
mechanism for identifying
root cause and
implementing an
appropriate corrective
action.
Ford Global 8D process
*The output for one step becomes the input for the next
D7-Prevent recurrence
•Championing
•Leading
•Facilitating
•Time managing
•Scribing
•Recording
When Championing you
When scribing,you
*record the leader’s summary
*restate and records team decisions during
meetings
*make team decisions visible
When Recording,you
*Translate meeting notes
*maintain records
When facilitating,you
*ensure that all members have the opportunity
to contribute
*focus on how the team is working together
*act as a team builder
*focus on team maintenance
*act as a team builder
*suggest process and maintain checks
*give and ask descriptive feedback.
When acting as a team member,you
Object
WHERE WHAT
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Defect
First seen
WHEN
HOW
BIG
D3 – Develop interim
containment action
• The purpose of D3 is to
verify and implement
Interim containment
action to isolate the effects
of the problem from any
internal/external customer
until permanent corrective
actions are implemented
D3 helps to
“buy time” to solve the root cause of the problem
Protect the customer from the effect of the problem
Distinguish between verification and validation
VERIFICATION
Proof developed before implementation that
the action will do what is intended by providing a before
and after data comparison and it does not introduce a new problem
VALIDATION
Comparative analysis
Unilateral
Polling
Prioritization
Compromise
Consensus
DESCISION MAKING STEPS:
1)Describe the end result
2)List the decision criteria
a)The Givens must be
.Mandatory
.Realistic
.Objectively Measurable
b)The Wants are
.Desirable/Flexible
.Realistic
.Objective or subjective measurements
3)Decide on the relative importance of wants
4)Identify choices
5)Compare choices against decision criteria
6)Analyze the risk
7)Make a final balanced choice
D6-Implement and Validate
Permanent Corrective
Actions(PCA)
• The purpose of D6 is
to plan and implement
corrective
action,remove ICA
and monitoring long
term results
Problem prevention systematically
Reviews the steps of a plan and asks
.What could make make the
step/phase go wrong
.What can be done to prevent that
from creating trouble
.What needs to be done if it happens
anyway
.Who needs to initiate contingent
action
D7- Prevent Recurrence
• The purpose and function
of D7 is to modify the
necessary systems
including policies and
procedures to prevent
recurrence of this problem
and similar one and to
make recommendations for
system improvements as
necessary
Resources for completing D7
Procedures
Process flow
Control plans