M PU T ER
CO
INTRODUCTION AND BACKGROUND
“Think different”
STRUCTURE OF THE PC INDUSTRY
OVER THE LAST 15 YEARS
General environment
1. 1997,first online store
2. 2002,advertising geared to
switch PC users to MAC users
Internal Environment
1. Apple has resources that are-
1.1 Organizational
1.2 Innovational
1.3 Technological
2. Logo is easily identified
3. Internal compatibility
3.1 Marketing
3.2Management leadership
3.3Core competency is in Technology
3.4Outbound logistic has made possible for Apple computer
Inc. to meet the order and demands of their customer.
3.5 Company vision is to provide the best possible
merchandise at the reasonable price.
STRUCTURE OF THE PC INDUSTRY
OVER THE LAST 15 YEARS Cont…
Competitor Environment
1. Award winning advertisement
2. Advertising campaigns
3. Peripheral products
4. E - Mac
4.1 Educational products
4.2 Learning application
4.3 Range of portable
computer
EVALUATION OF APPLES’ STRATEGY
SWOT ANALYSIS
STRENGTHS
Successful company
Creative advertisements/promos
Favorable Brand Perception
MP3 Innovations
Brand-loyal customers
Well established product lines
Brick and mortar locator
Recognizable logo
EVALUATION OF APPLES’ STRATEGY
Weakness
Declining market shares
Opportunities
Educational materials/ software
Software designs
Threats
Competition in MP3 industry
New Entrants
STRATEGIES USE FOR LOYAL
CUSTOMERS
Complete Solutions
Varied Products
Media Fodder
Education Sales
STRATEGIES USED FOR LOYAL
CUSTOMERS
Outsourcing Unpleasantness
Consistency
New Innovations
Attractiveness
I-POD PHENOMENON