KNOWLEDGE CREATION
CONTINUOUS INNOVATION
COMPETITIVE ADVANTAGE
KNOWLEDGE
(Nonaka & Takeuchi)
TACIT EXPLICIT
• Personal knowledge • Gramatical statements
• Intangible factors • Mathematical expressions
• Experience
• Specifications
• Belief
• Manuals
• Perspective
• Value system
TACIT EXPLICIT
(Subjective) (Objective)
Quinn :
the value of most products and services depends primarily
on how “knowledge-based intangibles”
• technological know-how
• product design
• marketing presentation
• understanding of customer
• personal creativity
• innovation
Peter F. Drucker:
2. DISSEMINATE KNOWLEDGE
FROM
TACIT EXPLICIT
TO
1. Preparation
a. Hindari sikap tidak belajar
b. Belajar banyak
c. Diskusikan ide
d. Himpun artikel-artikel penting
e. Pelajari mereka yang sukses dan gagal
f. Belajar dari orang lain
g. Simak gagasan orang lain dan kembangkan
2. Investigation
3. Transformation
4. Incubation (Penetasan)
Siapkan pikiran bawah sadar untuk renungkan informasi
yg terkumpul
5. Verification
Validasi keakuratan dan ide-ide yang muncul
6. Implementation
Hambatan yang muncul:
• Searching for the “one” right answer
• Focusing on “being logical” (andalkan logika)
• Blindy following the rule (berlindung pada aturan)
• Constantly being practical (hanya berpikir praktis)
• Viewing play as frivolous (bermain itu tak guna)
• Becoming everly spezialized (terlalu spesialis)
• Avoiding ambiguity (hindari ambiguitas)
• Fearing looking foolish (tak mau berbeda)
• Fearing misktakes and failures (takut gagal dan salah)
• Believing that “I’m not creative”
CARA MEMOTIVASI BERPIKIR KREATIF
Zimmerer