Introduction to

Creative
Thinking and
Problem Solving
Creative Work Culture
 Creative work culture must begin with
creative leader.
(Bill Gates, Microsoft)

 To nurture creative thinking culture

and creative workers must start with:
 Open minded leader
 Flexible of system and
organizational structure
 Workers were given freedom
(Konusuke Matsushita)
 Bill Gates Thinking
 Do not worry to give ideas
 Do not worry that people will laugh at
our idea
 Make a difference
 Never say no
 Confident on what we are doing
 Do not become the follower, create
our own ideas.
Women more creative than
man?
 Lihat beberapa
fakta ini!
 How to improve male
creativity?

Male need to see something

beautiful and charming
Casey Cassim (2005),

In Norway – organisation that

have more young and
attractive female workers
have more creative male
workers
Are they Beautiful!
2.
“A happy Prime Minister can do a lot of good work.
I’m not saying I’ve not been happy so far, but I’m
happier with a companion now,” he added cheekily.
To fulfill wife demand or
“Girlfriend”!
Female mind need to be stimulate
with sweet talk, praise,
recognition and then she will be
more creative and innovative.
(Julie Sanders, Vice President of the Textile Company)
Not only human busy in
thinking creatively!
 Benefits Of The
Six Thinking Hat
Framework

Parallel Adversarial
Improve Exploration

Save Time

Improve Creativity &

Innovation
Foster Collaborative
Thinking 27
 The Basics
 There are six different imaginary
hats that you can put on or take
off.
 Think of the “hats” as thinking
icons.
 Each hat is a different color and
represents a different type or
mode of thinking.
 We all wear the same hat (do the
same type of thinking) at the
same time.
 When we change hats - we
change our thinking.
 Blue Hat
Managing The
Thinking
Setting The Focus
Making Summaries
Overviews  Conclusions
Action Plans
White Hat Black Hat
Information & Why It May Not
Data Work
Neutral & Objective Cautions  Dangers
Checked & Problems  Faults
Believed Facts Logical Reasons
Missing Must Be Given
Information &
Where To Source It

FOCUS

Yellow Hat Red Hat

Why It May Feelings &
Work Intuition
Values & Benefits Emotions Or Hunches
(Both Known & “At This Point”
Potential) No Reasons or
The Good In It Justification
Logical Reasons Keep It Short
Must Be Given Green Hat
Creative
Thinking
Possibilities 
Alternatives
New Ideas  New
Concepts
Overcome Black Hat
Problems &
Reinforce Yellow Hat
Values
 Blue Hat
Managing The
Thinking
Setting The Focus
Making Summaries
Overviews  Conclusions
Action Plans
White Hat Black Hat
Information & Why It May Not
Data Work
Neutral & Objective Cautions  Dangers
Checked & Problems  Faults
Believed Facts Logical Reasons
Missing Must Be Given
Information &
Where To Source It

FOCUS

Yellow Hat Red Hat

Why It May Feelings &
Work Intuition
Values & Benefits Emotions Or Hunches
(Both Known & “At This Point”
Potential) No Reasons or
The Good In It Justification
Logical Reasons Keep It Short
Must Be Given Green Hat
Creative
Thinking
Possibilities 
Alternatives
New Ideas  New
Concepts
Overcome Black Hat
Problems &
Reinforce Yellow Hat
Values
 Facilitator’s
Role
 Define the focus of your
thinking
 Plan the sequence and timing
of the thinking
 Ask for changes in the
thinking if needed
 Handle requests from the
group for changes in the
thinking
 Form periodic or final
summaries of the thinking for
consideration by the team

x
 Participant’s
Role
 Follow the lead of trained Six
Thinking Hats facilitator
 Stick to the hat (type of
thinking) that is in current
use
 Try to work within the time
limits
 Contribute honestly & fully
under each of the hats
Definition of a mind map
Mind mapping guidelines

 These are the foundation structures

of a Mind Map, although these are
open to free interpretation by the
individual:
 Start in the centre with an image of
the topic, using at least 3 colours.
 Use images, symbols, codes and
dimensions throughout your Mind
Map.
 Select key words and print using
upper or lower case letters.
 Each word/image must be alone and
sitting on its own line.
 The lines must be connected,
starting from the central image. The
central lines are thicker, organic and
flowing, becoming thinner as they
radiate out from the centre.
Mind mapping guidelines

 Make the lines the same length

as the word/image.
 Use colours – your own code –
throughout the Mind Map.
 Develop your own personal
style of Mind Mapping.
 Use emphasis and show
associations in your Mind Map.
 Keep the Mind Map clear by
using Radiant hierarchy,
numerical order or outlines to
embrace your branches.
(See: BUZAN, Tony. The Mind Map Book. Chapter
"Mind Mapping Guidelines").
 “If at first an idea doesn't
seem crazy, then there is no
hope for it”.
Albert Einstein (1879-1955)

 ‘The risk to success is to risk

thinking unconventionally
thoughts”.
Trevor Baylis.

 “Your assumptions are your

windows on the world, scrub
them off every once in a while,
or the light won’t come in”.
Alan Alda
 “Problems cannot be solved by
thinking within the framework
in which they were created”.
Albert Einstein (1879-1955)
 “There is appears to be a
positive correlation between an
atmosphere of human
playfulness (humor) in the
workplace and the
improvement innovative
activities and creativity”.
Observer Business Section, 18 April 1999.

 “The great minds discuss

ideas, average minds discuss
events; small minds discuss
people”.
Anonymous
Be Creative and Assertive!

Thank You

WAN SURAYA BT HJ HARON

(MASTER SAINS KAUNSELING)

uum