11th Ed

Unit Six:
Nonverbal
Messages

Joseph A. DeVito
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 Nonverbal Messages

Unit Goals – Learning About:

 The Functions Nonverbal Communication
Serves and How Nonverbal Communication
Interacts with your Verbal Messages.
 The Channels of Nonverbal Communication
 The Role of Culture and Gender in Nonverbal
Communication

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 Nonverbal Messages

Unit Goals – Learning To:

 Communicate More Effectively with
Nonverbal Messages
 Respond Appropriately to the Nonverbal
Messages of Others
 Communicate with an Awareness of Cultural
and Gender Influences and Differences in
Nonverbal Communication
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 Nonverbal Messages
Integrating Nonverbal and Verbal Messages
1. Accent or Emphasize
2. Complement or Add Nuances
3. Contradicting
4. Regulating
5. Repeating
6. Substituting
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 Nonverbal Messages
Functions of Nonverbal Communiction
 Manage Self-Impression
 Define Relationships
 Structure Interactions
 To Influence
 To Communicate Emotion

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 Nonverbal Messages

The Channels of Nonverbal Communication

 Emblems

 Illustrators

 Affect Displays

 Regulators

 Adaptors

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 Nonverbal Messages
The Body - Body
Movement
 Emblems

 Illustrators

 Affect Displays

 Regulators

 Adaptors
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 Nonverbal Messages

Researching Nonverbal Communication

 Impression Formation and Management

 Form and Define Relationships

 Structuring Conversation and Interaction

 Influence

 Emotional Expression

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 Nonverbal Messages

The Body - Body Appearance

 Height and Weight

 Race

 General Attractiveness

Microsoft Image
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 Nonverbal Messages

Facial Communication

 Communicates Emotion

 Primary Affect Displays

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 Affect Blends

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 Nonverbal Messages

Facial Management Techniques

 Intensify

 Deintensify

 Neutralize

 Mask

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 Simulate
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 Nonverbal Messages
Eye Communication
 Gaze
 Duration of Eye Contact
 Direction of Eye Contact
 Wideness or Narrowness of Eyes

Microsoft Image
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 Nonverbal Messages

Functions of Eye Contact

 Seeking Feedback

 Opening Communication

 Signaling Nature of Relationship

 Lessening Physical Distance

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 Nonverbal Messages

Functions of Eye Avoidance

 Help Others Maintain Privacy

 Signal Lack of Interest

 Block Unpleasant Stimuli

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 Enhance Other Senses

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 Nonverbal Messages

Eye Communication - Pupil Dilation

 Dilated Pupils More Attractive

 Pupil Size Reveals Level of

Emotional Arousal

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 Nonverbal Messages

Space Communication -

Proxemics

Spatial Distances
 Intimate 0 - 18 in.

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 Nonverbal Messages

Space Communication -

Proxemics

 Spatial Distances

 Intimate 0 - 18 in.

 Personal 18 in.- 4 feet

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 Nonverbal Messages

Space Communication - Proxemics

 Spatial Distances

 Intimate 0 - 18 in.

 Personal 18 in.- 4 feet

 Social 4 feet – 12 feet

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 Nonverbal Messages

Space Communication - Proxemics

 Spatial Distances

 Intimate 0 - 18 in.

 Personal 18 in.- 4 feet

 Social 4 feet – 12 feet

 Public 12 feet - 25+ feet

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 Nonverbal Messages

Influences on Space Communication

 Gender

 Age

 Personality

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 Familiarity

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 Nonverbal Messages
Territoriality
 Primary Territories
 Secondary Territories
 Public Territories
 Territorial Markers

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 Central Markers
 Boundary Markers
 Earmarkers
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 Nonverbal Messages

Artifactual Communication
 Color

 Clothing and Body Adornment

 Space Decoration

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 Nonverbal Messages
Touch Communication
 Meanings
 Positive Feelings
 Intention to Play
 Control Behavior
 Greeting and Departure
 Task-Related
 Touch Avoidance
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 Nonverbal Messages
Paralanguage
 Qualities
 Pitch
 Rate
 Volume
 Judgments about People

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 Judgments about Communication
Effectiveness
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 Nonverbal Messages

Silence
 Time to Think

 Weapon to Hurt

 Response to Anxiety

 Prevent Communication

 Communicate Emotional Response

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 Nonverbal Messages

Time
 Chronemics

 Emphasis on Past, Present, or Future

 Cultural Time Perspectives

Microsoft Image
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 Nonverbal Messages

Smell
 Attraction Messages

 Taste Messages

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 Memory Messages

 Identification Messages

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 Nonverbal Messages

Culture and Nonverbal Communication

 Differences in Facial Expressions

 Different Meanings for Color

 Differences in Touching

 Differences in Perceptions of Time

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 The Nonverbal Messages and
Perception
Knowledge to Action:
Give Some Examples In
Nonverbal
Communication Where
Offensive Language Can
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Be Replaced With
Confirming Language.

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