Influence is
◦ What you have when you exercise power.
◦ Expressed by others’ behavioral response to your exercise of power.
Ethics, on the other hand, is concerned with doing the right things in the
right way.
Do people drive power or does power drive
people!!!!!
Doesn’t require goal compatibility but merely Requires some correspondence between the goal of
Coercive power.
Legitimate power.
Process power.
Information power.
6
Representative power.
What is power?
Reward power.
The extent to which a manager can use
extrinsic and intrinsic rewards to
control other people.
Success in accessing and utilizing
rewards depends on manager’s skills. 7
What is power?
Coercive power.
The extent to which a manager can
deny desired rewards or administer
punishments to control other people.
Availability varies from one organization
and manager to another.
8
What is power?
Legitimate power.
The extent to which a manager can
use subordinates’ internalized
values or beliefs that the “boss”
has a “right of command” to
control their behavior.
If legitimacy is lost, authority will not
be accepted by subordinates.
9
What is power?
Process power.
The control over methods of
production and analysis.
Personal power.
Derives from individual sources.
Types of personal power.
Expert power.
Rational persuasion.
Referent power. 13
What is power?
Expert power.
The ability to control another person’s
behavior through the possession of
knowledge, experience, or judgment
that the other person needs but does
not have.
Is relative, not absolute. 14
What is power?
Rational persuasion.
The ability to control another person’s
behavior by convincing the other
person of the desirability of a goal
and a reasonable way of achieving
it.
Much of a supervisor’s daily activity
involves rational persuasion. 15
What is power?
Referent power.
The ability to control another’s
behavior because the person wants
to identify with the power source.
Can be enhanced by linking to
morality and ethics and long-term
vision. 16
What is Power ?
Charismatic power
An extension of referent power
stemming from an individual’s
personality and interpersonal
style.
How do managers acquire the
power needed for leadership?
• Individual factor
• Organizational
factor
How do people respond to organizational politics ?
Confrontational
Shaky alliances
Politicized organizations
10%
10%
People
THE SKILLS THAT HELP MANAGERS
18% COPE WITH THE TRANSITION TO A
22% NEW MANAGEMENT POSITION
Networking skills
19% Ability to deal with
21%
complexity/ambiguity influence
skills
20% Confidence
People
6% WORK/LIFE PRESSURES
8% 17% Leadership transition
Stress
8% Family issues
Becoming a parent
Health issues
15%
9% Getting married
Moving/relocation
Divorce/separation
10% Managing teenagers
14%
12%
Case Study 3
• A moped manufacturing company incurred a loss of
3 million in the past fiscal year. The MD, Mr. X was
under great pressure to turn things around.
• Mr. X had his second line managed by Mr. M(VP
Finance), Mr. N(VP Production), Mr. O(VP Purchase).
• Mr. M and Mr. N wanted to become the MD after
Mr. X.
• One day the production/day was very low. MD
questions Mr. N about this. N knew production was low
as one of the engine parts was not being produced due
to non arrival of certain raw materials.
• N informs MD about the same and also mentions that
the supplier of raw materials has not been paid money
by Finance.
• MD questions Mr. M, VP Finance about the same.
• M answers to MD saying payment has been stopped due
to a dispute regarding past supplies and the supplier has
been asked to send his accountant for accounts
reconciliation.
• Also, M informed MD that Audit has objections to making
such payments to parties when disputes are not resolved.
Way Forward
• Blaming others Fixing responsibility
• Kissing up Developing working relation
• Apple polishing Demonstration loyalty
• Passing the Buck Delegating authority
• CYA Documenting decisions
• Creating conflicts Encouraging chance & innovation
• Forming coalitions Facilitating team work
• Whistle Blowing Improving efficiency
• Arrogant Confident
Way Forward
Shamita
Ibtisam
Dipti
Kunal
Pooja
Karishma
THANK YOU