OPERATIONS

MANAGEMENT
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 OPERATIONS MANAGEMENT

About Myself

Qualifications: B.Sc(Hon’s), MIE(Mech), PGDM(XLRI)

Work Experience: 30 years in TATA STEEL up to
year 2000
Since 2000, Management Consultant

…..Cont’d
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 OPERATIONS MANAGEMENT
About Myself
TEACHING Experience
V T C, TATA STEEL:
Faculty for Computer related topics,
Matls Mgmt., Q M S
Industrial Training Programs on various subjects
Visiting faculty for A I M S, I P E, ICFAI
B I E T for MBA and Engg Students

.. My expectations

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 OPERATIONS MANAGEMENT
My Expectations from you
Class behavior
Time Management
Active Class participation - Shed inhibition
Assignments: Content – Quantity & Quality
Presentation- Power point
Mode of delivery- English, body language
Clarification of doubts
Sincerity in learning

.. Students’ Introduction

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 OPERATIONS MANAGEMENT
Students’ Introduction
Name:
Place:
Qualification:
Achievements, if any
Vision: how you want to see yourself after 10 years
Action plan: to realize the vision

…..Your expectaions

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 OPERATIONS MANAGEMENT
Your Expectations
Your expectations:
From faculty:

From the course:

Your role to support institution/faculty

…Methodology
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 OPERATIONS MANAGEMENT
Methodology
Power point
Case studies
Personal experience
Interactive class
Perpetual evaluation –
Quiz, Surprise tests, Attendance, Assignments
Class participation

Marks – internal
Based on perpetual evaluation process
…..Cont’d
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 OPERATIONS MANAGEMENT
Methodology
Objective
To understand concepts from your already
acquired knowledge
Articles / reports from newspapers/
journals etc
If employed your own experience
To develop communication skills
Written and verbal
Grip over language
Use of jargon

To prepare for Interviews

.. Something about the subject
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 OPERATIONS MANAGEMENT
Something about the subject
Operations
Design, Develop & Delivery of product / service to
customer

Management
Effecting delivery at
right time, right quality, right cost
right quantity, right place

…Syllabus-1
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 OPERATIONS MANAGEMENT
Syllabus
Unit 1:
Introduction to Operations Management
Evolution of OM,
Current trends in OM,
Service as part of operations,
Operations as key functional area in management,
Challenges faced by operations management
Case study : Southwest airlines, Air Deccan

… Syllabus-2
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 OPERATIONS MANAGEMENT
Syllabus
Unit 2:
Designing Operations
Product design & process selection –
manufacturing,
Product design & process selection – services
Facility Locations,
Facility layouts,
Operations technology

…Syllabus-3
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 OPERATIONS MANAGEMENT
Syllabus
Unit 3:
Production Planning & Control
Capacity planning
Aggregate planning, MRP, MRP-II, ERP
JIT manufacturing,
Theory of Constraints,
Scheduling, Purchasing,
Inventory Planning & Control

…Syllabus-4
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 OPERATIONS MANAGEMENT
Syllabus
Unit 4:
Quality Management
Understanding concepts of quality,
ISO 9000,
Six Sigma,
Benchmarking,
Quality circles,
Continuous improvement techniques,
Concepts of innovation,
Quality control,
Statistical approach to quality control …Syllabus-5
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Syllabus
Unit 5:
Maintenance Management
Equipment life cycle,
Measures for maintenance performance,
Requirements of effective maintenance
management,
Decision tools for Maintenance,
Total Productive Maintenance - TPM

…THANK YOU
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OPERATIONS MANAGEMENT

THAN Q
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