SD FI
Sales & Financial
Distribution Accounting
MM CO
Materials Controlling
Mgmt.
PP AM
R/3
Production Fixed Assets
Planning Mgmt.
QM
Quality
Client / Server PS
Project
Mgmt.
PM ABAP/4 WF
System
Plant Workflow
Maintenance
HR IS
Human Industry
Resources Solutions
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Plant Maintenance Organizational Elements
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
SAP Plant Maintenance Organizational Elements
Master Data
Prev Maintenance
Work Order
Management
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
SAP Plant Maintenance Organizational Elements
Master Data
Classification Bill of Materials
Equipment
Task List Workcenter
Master
Planner Group
Measurements
Functional Location
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
SAP Plant Maintenance Organizational Elements
Master Data
Classification Bill of Materials
Equipment
Task List Workcenter
Master
Planner Group
Measurements
Functional Location
Notification
Work
Order
Work Order
Planning Management
Scheduling
& Execution
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
SAP Plant Maintenance Organizational Elements
Prev Maintenance Master Data
Classification Bill of Materials
Maintenance Equipment
Strategy Plans and Task List Workcenter
Master
Items Planner Group
Measurements
Scheduling Functional Location
Notification
Work
Order
Work Order
Planning Management
Scheduling
& Execution
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
SAP Plant Maintenance Organizational Elements
Prev Maintenance Master Data
Classification Bill of Materials
Maintenance Equipment
Strategy Plans and Task List Workcenter
Master
Items Planner Group
Measurements
Scheduling Functional Location
Notification
Work
Order
Work Order
Planning Management
Scheduling
& Execution
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
PM/PS Business Process Diagram
High Level Business Process
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Operations - Overview of Work Order Management Business Processes using the SAP Plant Maintenance and Project Systems Modules
Is repair or
Trigger
Yes
Capital Project
No Cancel or Resubmit
MD
Yes
Request Approval Request New
Included in Prepare Prepare Project Equipment Complete/
for unbudgeted Prepare Budget Prepare Detail Master Data
No current Capital Yes Preliminary Design Definition and Route for Approval Approved? Purchase Either Close WBS
Capital and Spending Plan Design Package to be set up
Budget? Package WBS Structure Only? Project
Expenditure or maintained
No
Yes
for Services Send PO/release to Contractor
Management
Services Create
Create
Materials
Purchase Capital
Purchase Order
No Requisition Receive Material Purchase Yes Issue material to Capital Project As Required
Only?
Material
Materials No
in Stock?
Yes Issue material to Work Order
Yes
Work Order
Complete/
Cancel or Order Approved Order Pending
INSP Create Notification Create Order No Yes Release Order Close Work
Resubmit for Execution? in Backlog
Order
No
Planning
Necessary
Dispatch Work to Schedule Work to materials,
Perform Work Print Shop Papers Yes
Crew be Performed contractors, tools,
etc available?
No
Completion
Order
Report Labor Report History Record Contractor
Replenishment Maintain
Hours Codes Service Usage
Material Master Data
and Preventive
Maintenance
Master Data
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Operations - Overview of Work Order Management Business Processes using the SAP Plant Maintenance and Project Systems Modules
Is repair or
Repair
Trigger
Yes
Capital Project
No Cancel or Resubmit
MD
Yes
Request Approval Request New
Included in Prepare Prepare Project Equipment Complete/
for unbudgeted Prepare Budget Prepare Detail Master Data
No current Capital Yes Preliminary Design Definition and Route for Approval Approved? Purchase Either Close WBS
Capital and Spending Plan Design Package to be set up
Budget? Package WBS Structure Only? Project
Expenditure or maintained
No
Yes
for Services Send PO/release to Contractor
Management
Services Create
Create
Materials
Purchase Capital
Purchase Order
No Requisition Receive Material Purchase Yes Issue material to Capital Project As Required
Only?
Material
Materials No
in Stock?
Yes Issue material to Work Order
Yes
Work Order
Complete/
Cancel or Order Approved Order Pending
INSP Create Notification Create Order No Yes Release Order Close Work
Resubmit for Execution? in Backlog
Order
No
Planning
Necessary
Dispatch Work to Schedule Work to materials,
Perform Work Print Shop Papers Yes
Crew be Performed contractors, tools,
etc available?
No
Completion
Order
Report Labor Report History Record Contractor
Replenishment Maintain
Hours Codes Service Usage
Material Master Data
and Preventive
Maintenance
Master Data
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Operations - Overview of Work Order Management Business Processes using the SAP Plant Maintenance and Project Systems Modules
Is repair or
Yes
Capital Project
No Cancel or Resubmit
MD
Yes
Request Approval Request New
Included in Prepare Prepare Project Equipment Complete/
for unbudgeted Prepare Budget Prepare Detail Master Data
No current Capital Yes Preliminary Design Definition and Route for Approval Approved? Purchase Either Close WBS
Capital and Spending Plan Design Package to be set up
Budget? Package WBS Structure Only? Project
Expenditure or maintained
No
Yes
for Services Send PO/release to Contractor
Management
Services Create
Create
Materials
Purchase Capital
Purchase Order
No Requisition Receive Material Purchase Yes Issue material to Capital Project As Required
Only?
Material
Materials No
in Stock?
Yes Issue material to Work Order
Yes
Work Order
Complete/
Cancel or Order Approved Order Pending
INSP Create Notification Create Order No Yes Release Order Close Work
Resubmit for Execution? in Backlog
Order
No
Planning
Necessary
Dispatch Work to Schedule Work to materials,
Perform Work Print Shop Papers Yes
Crew be Performed contractors, tools,
etc available?
No
Completion
Order
Report Labor Report History Record Contractor
Replenishment Maintain
Hours Codes Service Usage
Material Master Data
and Preventive
Maintenance
Master Data
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Operations - Overview of Work Order Management Business Processes using the SAP Plant Maintenance and Project Systems Modules
Is repair or
Capital
Trigger
Yes
Capital Project
No Cancel or Resubmit
MD
Yes
Request Approval Request New
Included in Prepare Prepare Project Equipment Complete/
for unbudgeted Prepare Budget Prepare Detail Master Data
No current Capital Yes Preliminary Design Definition and Route for Approval Approved? Purchase Either Close WBS
Capital and Spending Plan Design Package to be set up
Budget? Package WBS Structure Only? Project
Expenditure or maintained
No
Yes
for Services Send PO/release to Contractor
Management
Services Create
Create
Materials
Purchase Capital
Purchase Order
No Requisition Receive Material Purchase Yes Issue material to Capital Project As Required
Only?
Material
Materials No
in Stock?
Yes Issue material to Work Order
Yes
Work Order
Complete/
Cancel or Order Approved Order Pending
INSP Create Notification Create Order No Yes Release Order Close Work
Resubmit for Execution? in Backlog
Order
No
Planning
Necessary
Dispatch Work to Schedule Work to materials,
Perform Work Print Shop Papers Yes
Crew be Performed contractors, tools,
etc available?
No
Completion
Order
Report Labor Report History Record Contractor
Replenishment Maintain
Hours Codes Service Usage
Material Master Data
and Preventive
Maintenance
Master Data
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Design Considerations for a Work Order Management System
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
PM and FICO Relationship
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation
Relationship between Plant Maintenance and FI/CO
FI/CO Plant Maintenance FI/CO
Cost
Center
• Activity types
Damage Codes
Planner Group
• etc
Activity Codes
Cost Center
Cause Codes
Manufacturer
WorkCenter
Benefits
“Producing” PS
Payroll
Repairs)
Model
• gl WBS
• Activity types
• etc Project
Functional Equipment History
Activity Work Location Master Codes
Types Center
• gl
• $ per Hour Work Order
Value Categories Internal
$ per Hour times Labor Hours $$ Labor, Internal .......Group of gl’s
Settlement Order
Labor, External .......Group of gl’s
$$ Material, Internal ... Group of gl’s
Material, External ... Group of gl’s
$$ Misc ................. Group of gl’s
Materials
Purchase
Inventory • gl – internal material Orders Other….
• gl – spare parts
MRP / • gl – supplies
Purchase • gl – services
• gl …… etc
Order
Verizon Fleet Management – Planning Meeting October 24, 2006 © 2006 IBM Corporation