INFORMATION SYSTEM

Session I

Introduction to Management Information System (MIS)

Session-1 Objectives;
Given lecture and case study, the participants will be able to: Define MIS and describe several types of information systems. Discuss specific purposes served by information system. Name and describe the elements of Computer Based Information System. Indentify the challenges facing the people who design, use, or approve information system. Discuss how the strategic use of IT can help an organization gain competitive advantages.

Introduction to Management Information System

MIS became a serious field of study due to development of computers and computer related technologies.
Business applications in 1950s
Pay roll, billing, Routine clerical and Accounting Operations. EDP and ADP terms were being used. Just accurate paycheks and billing statements.

Introduction to Management Information System

Heavy Computers & Difficult to operate By mid 1960s atmosphere started changed Programming languages improved- easier to develop new applications Limited use of term of MIS in 1960s and 1970s-printed reports for decision making Correctly calculate customer account balances, payment history of customer, past and projected sales etc decision making. In 1970-1980 microcomputers data basis. Office automation, electronic mails

Introduction to Management Information System

What is MIS
To be any system that provides people with either data or information relating to an organization s operations.

Introduction to Management Information System

Management Information System (MIS)

Transaction Processing System (TPS)

Management Reporting System (MRS)

Decision Support System (DSS)

Office Information System (OIS)

MIS Subsystems
Transaction Processing System (TPS)
Comprises the routine, day-to-day accounting operations
Account receivables, accounts payables, inventory controls and many others.

Management Reporting System (MRS)

Also called Information Reporting System (IRS) MRS generates preplanned printed reports

MIS Subsystems
Decision Support System (DSS)
DSS provides a set of easy-to-use modeling, retrieving capabilities so that people can generate the information they feel will be useful to them when making decisions. Analyses of data, tailored reports.

MIS Subsystems
Office Information System (OIS)
Includes computer-based office-oriented technologies Word processing, desktop publishing, e-mails, video teleconferencing and so on.

Goals/Benefits of Information System

Operational Efficiency Functional Effectiveness Better Service. Product Creation and Enhancement. Indentifying and Exploiting Business Opportunities, Client Lock-in / Competitor Lock-out

Information Resource Management (IRM)

Data vs Information Data are
Stored facts Inactive Technology based Gathered from various sources

Information is
Presented facts Active Business based Transformed from data

Information Resource Management (IRM)

Information is key resource as key operations and decision making process depends on use of information IRM is a concept that recognizes information as a key resource that should be properly managed. Information is seen as a desirable investment that can be used strategically provide a competetive edge.

Goals of Information System

Operational efficiency Functional effectiveness. Quality of service. Altering basis of information. Client lock-in/Competitor lock-out Product creation and enhancement.

Components of CBIS
Hardware Software Data Procedures people

Key Issues in MIS

Information Architecture Data resources Strategic planning MIS Human Resources Organizational Learning Technology Infrastructure Software development Telecommunication Systems. MIS role and contribution MIS effectiveness measurement End-user computing Security and control Disaster recovery MIS asset accounting Electronic data interchange

Challenges in Study of MIS

 An understanding of people and their behaviors  An intuitive feel for what management will accept.  An current knowledge of technology-based disciplines such as computers and communication.  An understanding of planning and control matters.  A solid grounding in accounting.  A sense of perspective that enables you to see how all of these things fit together and which are most important.