EMOTIONS

Contents
 Definition  Characteristics of Emotion  Types of Emotion  Positive Emotions  Negative Emotions  Effects of Emotions in an organization  Conclusion

Definition
Emotions are intense feelings directed towards someone or something. An emotion is a mental and physiological state associated with a wide variety of feelings, thoughts, and behavior

Characteristics of Emotions
It is a mental and physiological state associated with a wide variety of feelings, thoughts, and behavior. Directed towards a someone or something. Always a result of environment of an individual. Are affected by values of an individual. It has a powerful impact on memory

Charactristics of Emotions
Emotions are always started by an event or object Sometimes emotions loose focus on the event or object that started the feeling & dissipates to other events.

Types of Emotions
Positive Emotions Negative Emotions

Positive emotions are those which express a favorable evaluation or feeling.

POSITIVE EMOTIONS

Examples of positive emotions are Joy, Gratitude, Happiness etc.

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Negative Emotions

Negative emotions are those which do not express a favorable evaluation or feeling. The term "Negative Emotions" implies all those emotions which are negative in character. They prevent us from seeing and accepting the life situations naturally

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BROADLY CHARACTERIZED EMOTIONS IN A PERSON

Basic emotion Joy Trust Fear Surprise Sadness Disgust Anger Anticipation Basic opposite Sadness Disgust Anger Anticipation Joy Trust Fear Surprise

Emotions in Organizations
 Emotions play a vital role in organizations.  Emotions can enhance the performance or hinder the performance of Employees.  Positive emotions can enhance the employee performance. Example- If a employee is in a calm and stable frame of mind due to a content family life then he or she would be more productive n committed towards the organization.  Negative emotions on the other hand can play as a hindrance in the employee performance

Emotional Intelligence
Is the ability to detect and manage emotional cues and information. It is the ability of an person to 1.Be Self Aware 2.Detect emotions in others 3.Manage emotional cues and information Emotional Intelligence plays an important role in job performance. Emotionally intelligent people are most likely to be effective in an organization.

Emotional Labour and Dissonance

 A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work.  Emotional dissonance is inconsistencies between the emotions people feel and emotions they project. Examples- Airhostesses to be cheerful, Doctors are expected to be emotionally neutral.  Emotional dissonance can take a toll on employees.

Conclusions

 Emotions are a result of events or situations.  Emotions play a vital role in day to day life and in organizations.  Emotions are affected by personal values and virtues.

Conclusions
 Neutral Emotions never exists in an individual.  Positive emotions are always productive and should be always encouraged.  Negative emotions most of the time will reduce productivity and effectiveness of an individual, so they should always be kept in a check.  Emotions as long as human life exists will play a vital role in day to day life as well as organizations.

Any Queries or Questions

A System of Morality which is based on relative emotional values is a mere Illusion, a thoroughly Vulgar conception which has nothing sound in it and nothing True.