Ministry and agencies involves in tourism industry

MALAYSIA

MINISTRY OF TOURISM MALAYSIA

VISION Develop Malaysia as a destination for tourism local and internationally MISION Cooperate with all the industry player in order to make tourism industry as our economy growth

OBJECTIVE Increase Malaysia economy based on tourism sector Empowering rural communities through rural tourism Catalyze development through tourism. FUNCTION Formulate a national tourism policy to achieve the vision, mission and ministry objectives Implement the basics related to the development and industrial development wayfarin g. To coordinate, monitor and evaluate the effectiveness of tourism programs and projects.

 Services Provided
License application:
x x x x x Tourism Accredited Shop Excursion Buses/ Hire Driver Car Tourism Training Institute Tourist Accommodation Premises Tourist Guide License

 Tourism Programme:
Agro -Tourism Education Tourism Sports Tourism Student Tourism Programme

MALAYSIA TOURISM CENTER(MaTiC)

One of division under Ministry of Tourism Currently headed by YB Dato Sri Dr Ng Yen Yen A one-stop tourist centre, MaTiC is driven by the vision to place Malaysia on the global map as one of the finest tourist destinations in the world.

Objective To project the Malaysia Tourism Centre (MaTiC) as a world-class one-stop tourist centre for foreign and local tourists Function To promote tourism-related activities organised by the ministry To plan, implement and manage programmes including cultural and tourism-related events To provide the space and infrastructure together with technical assistance for art and culture proponents.

 Facilities at MaTiC:

Information Counter Tourist Police Counter Free Internet Access Malaysia Travel Business Karyaneka Money Changer Saloma Restaurant Malaysian Heritage ATM Machine Cultural Show Top Spinning Souvenir Shop Cocoa Boutique MaTiC Courtyard Traxx FM

MaTiC at KL

MINISTRY OF INFORMATION COMMUNICATIONS AND CULTURE (KPKK)

The Ministry of Information Communications and Culture (KPKK) is a ministry that combines the previous Ministry of Information, Ministry of Unity, Culture, Arts and Heritage and the Communications component from the Ministry of Energy, Water and Communications

VISION To spearhead the creation of a nation state, grounded on the ideals of 1Malaysia and Rukun Negara, through information, communication and culture. MISSON To enhance national unity and harmony based on the principles of Rukun Negara through information, communication and culture; To mould and nurture a sense of belonging and national pride among all Malaysians through arts, culture and heritage; To develop and strengthen the national communication industry; and To stimulate the national economy through the development of the creative industry.

 OBJECTIVE To effectively disseminate information on the national philosophy, policy and programs towards the creation of a 1Malaysia society that is knowledgeable and refined; To develop and monitor communication facilities and services as well as content industry; To popularize arts, culture and heritage via programs and activities towards 1Malaysia; To increase national income through the contributions from the creative and communication industries; and To develop a knowledgeable, creative and innovative human capital.

SERVICES Creative industries fund

RM200 million has been allocated funds as a catalyst for the creative industry activitiessuch as film, music, animation, development and relate d activities.

Activities

KEMPEN BUDI BAHASA DAN NILAINILAI MURNI

VISION Courtesy of Malaysia, Identity Summary MISSION The birth of Malaysia Values OBJECTIVE Cultivate, appreciate and Pure Practice Values

KEMPEN MEMBACA
VISION Knowledge to build civilization MISSION Foster a culture of lifelong reading OBJECTIVES To inculcate the reading culture to build a knowledge society, and creative thinkers Develop the book publishing industry

KEMPEN 1MALAYSIA
strengthen relations and cooperation between people of different races in this country as a weapon to face many threats and challenges, which seeks to undermine their wellbeing. This concept, if fully embraced by all parties, capable of making Malaysia a more peaceful, stable and advanced in all fields and res pected by the whole world.

LAMAN BUDAYA RAKYAT

1. Provide a space for artists to work 2. Malaysia encourages people participate, enjoy and appreciate the unique cultural and national heritage 3. As a window to attract foreign tourists to this country.

HONG KONG

Tourism Commission
established in May 1999 and is under the Commerce and Economic Development Bureau. headed by the Commissioner for Tourism who is tasked to map out Government's tourism development policy and strategy; to provide a focal point for liaison with the tourism industry and to enhance co-ordination in developing tourism.

Vision To establish and promote Hong Kong as Asia's premier international city, a world-class destination for leisure and business visitors. Strategy To achieve our vision, we need to position Hong Kong as: Asia's pre-eminent international and cosmopolitan city with a unique blend of eastern and western heritage and culture. Preferred gateway to the region in general and to the Chinese Mainland in particular, taking maximum advantage of our strategic location at the heart of Asia. Premier Business and Services Centre in the region, the natural home of trade and commerce in Asia. Events Capital of Asia, where something exciting is always happening A Kaleidoscope of Attractions, a variety of sights and sounds with something for everyone.

 Tourism Commission works closely with the Hong Kong Tourism Board (HKTB)(formerly known as Hong Kong Tourist Association) and other organizations to promote the development of tourism in Hong Kong.

Travel Agent Registry

Vision Our vision is for Hong Kong to have a thriving and responsible travel industry which provides quality services to the outbound travelling public and the inbound visitors. Mission Our mission is to effectively regulate travel agents to protect the interests of the Hong Kong outbound travellers and the inbound visitors and to enhance the reputation of Hong Kong as a tourist-friendly city. Values We endeavour to provide high quality services which are effective, fair, responsive and courteous.

Major Functions The Travel Agents Registry, under the Tourism Commission, was established in Dec, 1985 to administer the Travel Agents Ordinance (Cap. 218)(TAO). Its main functions include: Licensing: Issue new travel agents licence. Renew travel agents licence. Register changes to licence particulars. Suspension / Revocation of travel agents licences in accordance with the TAO Regulation of travel agents: Inspection of travel agents register. Handling of enquiries and complaints including complaints against suspected unlicensed travel agents activities Provision of secretariat support for the Advisory Committee on Travel Agents Administration of the Travel Industry Compensation Fund

 The average standard achieved in each of our service areas in 2009/10.

Service Area Issue new licences Renew licences Register changes to licence particulars Inspection of travel agents register Handle enquiries and complaints Average Standard Achieved 96% 87% 95%

100%

97%

Leisure and Cultural Service Department

Vision We aim to provide quality leisure and cultural services commensurate with Hong Kong's development as a world-class city and events capital. Mission Enrich life by providing quality leisure and cultural services for all Promote professionalism and excellence in leisure pursuits and cultural services Promote synergy with sports, cultural and community organizations in enhancing the development of the arts and sport in the territory Preserve cultural heritage Beautify the environment through tree planting Achieve a high level of customer satisfaction Build a highly motivated, committed and satisfying workforce

 Cultural Services:
Performing Arts Library ServicesHeritage and Museum ServicesFor All Cultural Services