GULSHAN Restaurant and Snow Point

A report on Space Management

Space Management
y Space organization means assigning space to an activity and

systematically arranging all the materials required for it

y Thus, the important aspects of space organisation arey allotting space for the activity y making available on the spot all that is required for the activity y arranging systematically all the materials and equipment

required for the activity

y Such an arrangement for storage is termed as functional

storage

Purpose
y To study : y Effective Space Utilization In a Restaurant y How a restaurant and a daily need shop is working and

serving its customers throughout the day y How do customers find that place y Management Of human resources(employees and Customers) in that place

Introduction: Gulshan & Snow Point

y Established In 1965 y Snow Point came later in 1988 y Tibbs Frankie started a month back y Area :1000 sq feet(approx) y No. Of Employees: 25(including waiters) y Timings: Daily 9 am to 11 pm

Sundays Open

Observations: Seating Arrangement

y 11 tables inside Gulshan:
y 5 round tables(4 seater) y 4 rectangular tables(6 seater) y 2 square tables(4 seater)

y 9 tables (Plastic tables) in Snow Point (All are 4 seater) y Use of 5 round tables is a good idea as it reduces the space

occupied and can accommodate more number of people in an effective manner

y At Snow Point the square tables can be combined if there is a

large group sitting together y There are 2 entrances as well as exits for Snowpoint y The billing counter is at the inside corner

Gulshan seating arrangement

Menu chart Placed at good height

ORGANIZED BEVERAGES AND CASH COUNTER

THE ROAD FACING COUNTER

USE OF EXTERNAL SPACE

LAYOUT Of Gulshan And Snow Point

Recommendations
y At Gulshans :
y If the larger rectangular tables are replaced by smaller round

tables then:
1. 2.

More people can be seated Will create more walking space (to move from one table to another)

y
y

At Snow Point:
The corner two square tables when combined doesnt leave space for people to sit comfortably ( 2 more people could have been accomodated)
y

So those two square tables can be replaced by one large round table

Service constraints - Human

y The table to waiter ratio in Gulshan is 11:4 y This ratio is quite good for providing timely service to

customers y The table to waiter ratio in Snowpoint is 9:1 y This ratio increases the waiting time for customers

Service constraints - Infrastructure

y The height of the road facing counter of Gulshan is very high y This makes it very difficult to serve customers