will result to a declining employment rate in the manufacturing and commerce industry.
According to Forrester and Morrison (1994),
this impact was not as great as predicted due to three main reasons.
The introduction of computers into the workplace was slower than expected due to financial, technical, human and organizational problems
generations entry into the workforce was largely complete by the end of the 80s and the arrival of the baby burst generation in the 1990s saw some shortages of labor developing.
Baby Boom Generation = Post World War II, 60s 70s Baby Burst Generation = Generation X, late 70s early 80s
and offices:
Employment opportunities for less skilled manual and clerical workers
Job losses in traditional manufacturing industries Emergence of the IT Industry incorporates hardware, software, development, web design, technical and administrative support, and computer services
replaced people:
Bank Tellers Telephone Switchboard Operators Electric Meter readers Customer Service Employees Railway dispatch operation employees Floor Couriers (Messengers) Travel Agency Personnel Other Manual Labor Factory Workers
accdg. to Sara Baase, 2003
Internet-Related Jobs Cellular Communications Industry Chip makers Computer Scientists and Engineers Information Technology System Analysts and Computer Programmers Support Staff, e.g. receptionists, janitors and clerks Design, Marketing, Manufacture, Sales, Customer Service, Repair and Maintenance
accdg. to Sara Baase, 2003
workplace:
Web-blocking denying an access to an
employee trying to reach a site which has been found in a specific database End-point device control enables an alert to be sent if unauthorized changes are detected by recording all changes to hardware and software for database update every specified number of minutes
workplace:
Porn detection identifies and removes
inappropriate materials and ensures the enterprise remains protected Removable Devices monitors, detects, actions and reports upon all activities on both the local and the extended network. Records the use of removable drives in addition to detailing which files were accessed or copied
workplace:
Malware Detection detects malicious software
e.g. spyware, password crackers and utilities, browser hijackers and plugins, network management tools and sniffers, hacking utilities and tools, keystroke loggers and virus generators
movie and music files download activity, internet activity, streaming activity and others
workplace:
Activity Application Monitoring used for detailing productivity across the enterprise, analyzing work patterns and practices, highlighting areas of risk and potential liability, detecting unlicensed or non-approved software, enforcement of company policies and determining which applications are used and which are not
fine-tuning of a system Streamlines job design Fair proportion of workloads Effective evaluation
Undermines trust Increases competition Increases stress Reduces autonomy Focuses on quantity of work
TELECOMMUTING
also called teleworking the use of telecommunications and Internet
technologies to work outside the traditional office or workplace, usually at home on in a mobile situation also dubbed working from anywhere enabled people in organizations to work across large distances and across different time zones
TELECOMMUTING
virtual organizations
organizations whose members work almost
TELECOMMUTING
Factors Affecting the Future of
Telecommuting:
availability of bandwidth and infrastructure in a
given country social methodologies for balancing work and work freedom perceived values and economies in telecommuting opportunities and need for working collaboratively across large distances, including globally
TELECOMMUTING
Benefits of Telecommuting:
Reduction of office space required for employees Increased productivity Reduction in absenteeism Improved morale
Improved recruitment
TELECOMMUTING
Benefits of Telecommuting:
Health Benefits: Reduced spread of communicable diseases Reduction in stress-related illnesses Reduced production of pollutants that lead to increased health problems Improved access to individual health needs
Quinn, 2004
TELECOMMUTING
Drawbacks of Telecommuting:
Less camaraderie and social interaction with
colleagues Intrusion of the workplace home setting, thus a difficulty in defining concrete working hours Threat to management control of worker autonomy Lack of face-to-face interaction with customers at the workplace Security Issues
Quinn, 2004
TELECOMMUTING
Drawbacks of Telecommuting:
Difficulty of scheduling team meetings Lack of visibility with management Lack of support for the office worker from the
remote worker Teleworker feeling a need to be always available to prove that they are working Isolation socially, no stimulation of ideas, peer support or technical support Tendency to work longer hours
Quinn, 2004
End of Presentation