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In the business world, how can business decorum (manners) be essential in building relationships with colleagues, clients, or customers? How can improving your business manners ensure your chances of success?
1. Be prepared
Prepare well for the meeting. If you are using statistics, reports, or any other information make sure it has been handed out at least three days prior to the meeting.
3. Switch off cell phones and *PDAs Strive to ensure that there will be no distractions during the meeting. It is ill-mannered to use these devices while in a meeting.
If there is an established seating pattern, accept it. If you are unsure, ask. Make sure that you are comfortably seated within hearing distance.
Acknowledge any introductions or opening remarks with a brief recognition of the chair and other participants.
When discussions are under way, it is good business manners to allow more senior figures to contribute first.
Even if you disagree strongly, note what has been said and return to the issue later with the chairs permission. Always wait for your turn to speak and ask permission before doing so.
When speaking, be brief and ensure that what you say is relevant. Be considerate of the time others give in listening to you.
9.Always address the chair unless it is clear that others are not doing so
The chair must make the purpose of the meeting clear to the attendees, for example, how long it will last and what is expected of them, etc. Failing to relay the proper information is bad business decorum and could cause embarrassment.
10. It is confidential.
It is a serious breach of business manners to divulge information to others about a meeting. What has been discussed should be considered confidential. What has transpired in the meeting should always stay within the four walls of the room.
Vocabulary
Decorum Statistics
dignity or good taste that is appropriate to a specific occasion data, figures, numbers, information
Vocabulary
Contribute
to give something such as money or time, especially to a common fund or for a specific purpose
Established Divulge
recognized, well-known to reveal information, especially information that was previously secret
RECAP
Do you agree that comfort, trust, attentiveness and clear communication are examples of the positive results of demonstrating good manners? Why? Why can poor manners in the workplace have a negative effect?