promotion activities
Paper to be presented
At Expert Meeting on ICT and Tourism for development
Geneva, 30 Nov. – 2 Dec. 2005
By LE Tuan Anh
Director
Tourism Information Technology Center
Vietnam National Administration of Tourism
Table of content
1. Current situation of
Vietnam ITC
2. Current situation of
Vietnam Tourism
3. Vietnam Tourism
promotion activities
basing on ICT
applications
4. Good opportunities and
challenges for ICT and
Tourism development
in Vietnam
5. Conclusion
1. Current situation of ITC
Vietnam’sICT was booming since 1995, after
the approval of National Plan of action on IT
toward the year 2000.
2,900,000
3,000,000
2,627,988
2,500,000
2,140,100
2,000,000
1,715,637
1,500,000
1,000,000
1,018,244
500,000
250,000
0
97
99
02
90
91
92
93
94
95
96
98
00
01
03
04
19
19
19
19
19
19
19
19
19
19
20
20
20
20
20
2. Current situation of Vietnam Tourism
Domestic tourists
16,000,000
13,500,000
14,000,000
11,700,000
13,000,000
12,000,000
10,000,000
11,200,000
10,000,000
9,600,000
8,500,000
8,000,000 6,900,000 7,300,000
6,200,000
6,000,000
5,100,000
4,000,000
1,500,000 2,000,000
2,000,000
1,000,000
0
90
91
92
93
94
95
96
97
98
99
00
01
02
03
04
19
19
19
19
19
19
19
19
19
19
20
20
20
20
20
2. Current situation of Vietnam Tourism
Hospitality Industry
90000
ROOMS
80000 85381
70000
74700
60000
50000
55760
40000
30000
20000
31200
26000
10000 16840 21050
13050
0
1992 1993 1994 1995 1996 2000 2002 Oct-04
2. Current situation of Vietnam Tourism
Travel Industry
English)
www.dulichvn.org.vn (tourist news on-line,
Vietnamese)
www.vietnamtourism-info.com (in English)
3. Vietnam Tourism promotion activities
basing on ICT applications
At
local level: Provincial Administration of
Tourism:
Having their own tourist website (e.g.):
www.halong.com
www.nhatrang-travel.com
www.huefestival.com
website
Among 281 Tour Operator (domestic and
international):
224 having their own websites and contact with
their customer by email
300 having only their email address
4. Good opportunities and challenges for
ICT and Tourism development in Vietnam
Good opportunity:
Strong commitment of Government:
Legal system on ICT and Tourism improved and
completed: Ordinance on Post and
Telecommunications approved; Law on Tourism
approved
Huge Budget to be allocated for two important fields
of the economy
Development Strategy on ICT and Tourism
toward 2010 have been adopted
4. Good opportunities and challenges for
ICT and Tourism development in Vietnam
Challenges:
DMO and DMS has not yet setup uniformly
nation-wide
Certain local administration of tourism or
tourist company manager do not pay enough
attention on ICT applications
Lack of technical knowledge or of potential
tourist demand
5. Conclusion
- ICT role is much more critical for Tourism
development, especially on promotion activities.
- Awareness of ICT and Tourism role is
expanding, creating favorable conditions for
tourism development.
- Government commitments and international
cooperation constitute essential elements for the
successful applications of ITC in tourism field
Thank you for your attention!