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AATIKA GOENKA-106 MANDAR RANE-76 TANAY TELANG-114 PRIYANKA JOSHI-112 SURAJ DUBEY-95 ADITYA DEOLE-

Penton Ltd.
Manufactures and markets a range of DIY products

under the EASI-WAY brand name


Performance over past ten years was unimpressive

The company was subject to Takeover Bid, but the

board managed to fight off the bid(in 1991).


Decision was taken to bring in a firm of marketing

consultants to conduct a detailed audit of the company due to downturn in retail sales and reduced profit margins

EXISTENCE OF DIY PRODUCTS

1950

1980
DOWNTURN IN RETAIL SALES

1991
THREAT OF TAKEOVER

R&D BRAND NAME pricing

SWOT
STRENGTH WEAKNESS

policy

DISTRIBUTION NETWORK SALES PERFORMANCE PRODUCT ORIENTED FEEDBACK CONTROL

OPPURTUNITIES

THREATS

SCOPE FOR NEW PRODUCTS MARKET DEMAND GROWTH

TAKEOVER BY OTHER COMPETITORS.

Losing customer

Product

Place

Penton

Promotion

Price

Key Areas
A marketing orientation A far stronger and more effective planning culture A structured and productive new product development process

Questions
Q1. As a member of team of consultants, you have the responsibility for making recommendations as to how the organization might most effectively achieve the first two of the points mentioned under key areas. You are therefore required to prepare a report showing how this might be done.

Know the market


Gathering information from existing customers Understanding of competitors products

Shopkeepers feedback
Reviewing the whole distribution network

Recommendations
Segmentation should be Based on Geography
Target Audience should be Middle Income Group Positioning should be based on Brand Extension Promotion: Demos in retail market,website Periodic Audit should be conducted

Initiative should be taken for new product


Dedicated marketing team Pull strategy

Customer relationship management


R&D should be interlinked with marketing

Competitor's Market
Market analysis with respect competitors: Competitors and their products Pricing policies Promotional activities Distribution channel Credit policy

Question

Q.2 What are the implications of your suggestions for approaches to management control?

Initially it will increase the cost


Increase in profitability by increase in sales Enhancing their brand value and market share by

promotional and advertising campaign

Approach
A marketing information system (MIS) consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. Direct & guide R & D department as per market requirement

Thank You

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