LS keta|| NAV 2009

Cvervlew
name
1lLle
Classlc CllenL
Agenda
Microsoft Dynamics AX Solution for Retailers
1. Today's Challenges in Retail
2. Microsoft Dynamics AX for Retail
3. Why Columbus T?
Today's Challenges in Retail Business
Dominant
Retailing
Challenges
Decentralized
Operations
Staff
Turnover
Shrinkage
Lack of
!nformation
Future
Uncertainty
Complex
Pricing
tomer Sat|act|on
Ab|||ty to Acq|re the k|ght rodct
rodct reentat|on
Locat|on and Layot
keep|ng ace W|th 1echno|ogy
1ra|c 8||d|ng

Today's Challenges in Retail Business

Strategic Objectives Retail Companies
Business
Objective
ncrease
Shareholder
Value
Financial
Objectives
ncrease Revenue
ncrease Profit
Margins
ncrease Asset
Utilization
Business nitiatives
1. Develop Customer ntimacy
2. ntroduce New Brands
3. Open New Markets
4. Timely Decision making
1. mprove in nventory Accuracy
2. Proper Timing & Product Placement
3. ncrease nventory Availability
4. mprove nventory Sourcing
1. Decrease nventory Carrying Cost
2. ncrease Resource Productivity
3. ncrease nventory Turnover
Retail nvestment Option versus RO
ew Markets
RetaiI Stores
Brands
Systems
nvestment Options
R
O

Analyze Sell Move Buy Plan

Market Assessment
Financial Planning
Strategic Positioning
Channel Planning
Site Location, Store planning
Customer Analysis
Strategic
Processes
Strategic
Processes
Core
Processes
Core
Processes
Finance & Accounting
Legal & Corp Com
Human Resource & Admin Property & Security Management
Support
Processes
Support
Processes
,erchandlse
AssorLmenL
lannlng
uemand
lorecasLlng
CaLegory
,anagemenL
rocuremenL
C18 ,gmL
SC, LoglsLlcs
Warehouse ,gmL
lnvenLory ,gmL
8eplenlshmenLs
CS (8llllng)
LoyalLy rograms
ClfL voucher ,gmL
ulscounL Cards
romoLlons
8uslness
lnLelllgence
8eporLlng C8,
Advanced
AnalyLlcs
Retail Processes Overview
% SLandard lnLernaLlonal reLall
soluLlons based on ,lcrosofL
Lechnologles
% All ln one soluLlon
% Scalable plaLform
% Low LoLal cosL of ownershlp
% asy Lo cusLomlze Lo flL changlng
needs
% lnLegraLed wlreless Lechnology
% A compleLe Supply Chaln
,anagemenL
% SLandard Lools for buslness analysls
% SLablllLy and reslllence
% Dpgrade paLhs Lo fuLure Lechnology
ueslgn Coal
W Rich end-to-end functionaIity W Rich end-to-end functionaIity
W AdaptabiIity and Customization W AdaptabiIity and Customization
W InternationaI Scope W InternationaI Scope
W Ease of Use, ImpIementation,
Maintenance
W Ease of Use, ImpIementation,
Maintenance
Simplicity
SoluLlon ArchlLecLure
ulvlslon of neLwork
,lcrosofL uynamlcs Lhe cusLomer model
Susan Susan sales order processlng sales order processlng
(1) (1) recelve order recelve order
(2) (2) Check avallablllLy and release order Check avallablllLy and release order
(3) (3) Conflrm dellvery Conflrm dellvery
(4) (4) rlnL order conflrmaLlon rlnL order conflrmaLlon
(3) (3) lnform warehouse sLaff abouL dellvery lnform warehouse sLaff abouL dellvery
(6) (6) osL order / lnvolce osL order / lnvolce
LS 8eLall 8oles
nga
8eLall 8uyer
LS 8eLall 8oles
Lacy
8eLall SLore
,anager
LS 8eLall 8oles
eremy
8eLall SLore
AssoclaLe
LS 8eLall 8oles
eremy /
Lacy
Retail POS
Cashier
LS 8eLall AdvanLage
% Cne plaLform reLall operaLlon
Slmple operaLlon low cosL of ownershlp
% SupporLs your buslness
lood lashlon ul? PosplLallLy SpeclalLy
% lnformaLlon aL your flngerLlps
1raceablllLy from Ceneral Ledger Lo CS
LransacLlons
% lnLegraLed wlLh ,lcrosofL ShareolnL
CuLlook Word and cel
Slmple lnLegraLlon wlLh oLher ,lcrosofL
producLs
Online Online
Online Back
Office
Online POS
Online/Offline Online/Offline
Online Back
Office
Offline POS
Mixed Store Mixed Store
Online Back
Office
Store POS
Server
Offline
POS
Online
POS
Standalone
Store
Standalone
Store
Offline Back
Office
Offline
POS
Online
POS
uaLa CommunlcaLlon
% 1he uaLa ulrecLor ls used for Lransferrlng daLa beLween
daLabases remoLe or local
DB 1
DD
DB 2
Pow does Lhe uu work?
DB 1
DD
DB 2
DD
DB 3
DD
DB 5
DB 4
1. Data is
extracted
from the
database
2. The data is
compressed
and put in a
package
3. The
package is
sent to the
remote DD
4. The remote
DD uncom-
presses the
package and
extracts the
data
5. The data is
inserted into
the database
The same
package can
also be sent to
other DDs
One DD can
update more
than one
database
The
destination
database
does not have
to be remote
plugin
Database
specific plug-in
are used to
communicate
with the
database
Push or Pull
lLem ,asLer
% lLem Plerarchy
% uynamlc lLem Plerarchy
% CLher Crouplngs
% 8arcodlng
lnLernal
Lernal
% ,ulLlple DnlL of ,easure
8ase urchase Sales
% lLem 1racklng
Serlal numbers
% lLem and Shelf dge Labels
rlnL lecLronlc
W tem Lifecycle
W Season Code
W vent Link
W Special Groups
W tem Attributes
W tem Families
Division
|
tem Category
|
Product Group
|
Item o.
|
Variant (color / size ...)
|
tem No. Variant Store
lLem ulsLrlbuLlon
% SLore Croup Code
SLore no
SLore Croup
All SLores
% SLaLus
% Crderlng
Crdered 8y
Crderlng ,eLhod
rlces romoLlons ulscounLs
,l and ,aLch
lLem prlclng pollcles
8y sLore hlerarchy
8y erlod
8y CusLomer
Cffers
uaLe 1lme seLLlngs
SLore valldaLlon
rlorlLy seLLlngs
r|ce promot|on
L|ne d|cont
,|t|by d|cont
,|x ,atch
Dea| pr|c|ng
opon
ulscounL analysls
1esLlng offers aL back offlce
lLem lmporL
% vendor
lLem masLer
lLem lmporL
% Sales prlce calculaLlon
SuggesLed sales prlce from
vendor
,argln on purchase prlce
% rlce olnLs and prlce roundlng
% rror check
% lmporL ,eLhods
lled flles
varlable seml comma separaLed (CSv)
x,L
8lz1alk
Sales PlsLory urlll down
% AccumulaLed Sales flgures
for any glven perlod
% 1lme erlods
uay Week CuarLer
and ?ear
Speclflc erlods
% Shows
Sold CuanLlLy AmounLs
roflL ln AmounL
Comparlson erlods
ulfferences
% urllldown Lo source enLry
% uynamlc SLore Plerarchy
SLore Cvervlew uashboard
% SLore CperaLlon
,anager
% luncLlon
Check uaLa
CommunlcaLlon
Check CperaLlon Coals
% uashboard Alarm
% Conflgurable down Lo a
user
% urllldown Lo more
deLall
LoyalLy
% LoyalLy Schemes
,ulLlple Schemes
% ConLrolllng polnL collecLlon
% ldenLlfled by Card numbers
AuLomaLlcally ldenLlfled
aL CS
8ecelpL Shows olnLs
collecLed
% C8, ConLacL ,anagemenL
,ulLlple cards per conLacL
1racklng collecLlon usage
% er Card
% er ConLacL
ConLrolled usage of card
% As paymenL
% As collecLlng only
% As blocked
% Sales capLured
osslble Lo analyze cusLomers
purchaslng hablLs
ClfL 8eglsLraLlon
% 8eglsLer
CusLomers 'wlsh' llsL
reseL dlscounLs
% lor cerLaln lLems
% lor all lLems
% 1rack
WhaL lLems have been
purchased based on Lhe glfL
reglsLraLlon
% AL polnL of sale
% AL Lhe back offlce
lssue dlscounLs based on
reglsLraLlon
% AL polnL of sale when sale ls
llnked Lo Lhe glfL reglsLraLlon
% C8,
CpLlonal Lo creaLe C8,
segmenL Lo lnlLlaLe offers or
emall communlcaLlon wlLh
members (le CuesLs)
vendor erformance
% WhaL ls Lhe vendor
glvlng us?
% Pow ls Lhe vendor
fulfllllng our orders?
% WhaL ls Lhe recelvlng
dlscrepancy?
% WhaL ls Lhe lnvolce
dlscrepancy?
8eplenlshmenL
% AsslsL Lhe purchaslng
deparLmenL make purchase
orders and also asslsL Lhe
warehouse Lo suggesL whaL
needs Lo be Lransferred Lo Lhe
sLores
% Pead Cfflce funcLlonallLy
% 8eplenlsh
SLores
Warehouses
roducL 8ange ConLrols
% SLore ulsLrlbuLlon
ConLrol down Lo an lLem SLore
lLem SLore ConnecLlon
% SLore
% SLore Croup
% All SLores
% SLore Cradlng
CumulaLlve Croups
A 8 C u
A
B
C
D
A
B
C
D
CalculaLlon ,eLhods
Average
Usage
ManuaI
Estimate
Stock
LeveIs Like-for-Like
W Estimated
usage per day
W SaIes History
W Same year
W Past year
W SeasonaI
caIendar
W Usage per day
W SaIes History
Adjustments
W Zero Days
W Minimum
W Maximum
W RepIenish soId
stock
CalculaLlon ,eLhod
% Average Dsage
Dses Sales PlsLory
CalculaLe ually Dsage
Sales erlods for average dally sale
Sales erlod lacLor from prlor year
% SeasonallLy Calendar
Sales PlsLory Ad[usLmenL nLrles
Zero SLock uays CounL
8eplenlshmenL conLrol daLa
% lLem record
CalculaLlon ,eLhod
CLher daLa
% lLem SLore record
8eplenlshmenL daLa
down Lo
% lLem
% Can be wlld cards
varlanL
LocaLlon
AcLlve lrom uaLe
Same replenlshmenL
daLa as ln Lhe lLem
record
lannlng 8eplenlshmenL Llfecycle
Manual
stimate
W 2 weeks
Average
Usage
W months
Stock
Levels
W 2 weeks
Stock
Levels
(lower)
W 2 weeks
Planning
AllocaLlon 8aLlos
% varlanL 8aLlos
ach value of Lhe
dlmenslon geLs a welghL
1he mulLlpllcaLlon of
Lhe dlmenslons creaLe
Lhe varlanL raLlo
% SLore 8aLlos
8eplenlshmenL 8ules
ach llne geLs a welgh
1ypes
% LocaLlon
% 8eplenlshmenL Croup
Pow Lo AllocaLe
% xuock urchase Crder
AllocaLe some of Lhe
quanLlLy aL Lhe Llme of
Lhe creaLlon of Lhe
urchase Crder
% 8uyers ush
AllocaLe SLockCnPand
Lo sLores
8uyers Workbench
% 8esponslblllLy
8uyer
8uyer Croup
% 8uyer's Workbench
uocumenLs
% urchase Crders
% C from 8eplenlshmenL
% Warehouse
8eplenlshmenL !ournals
% 1ransfer 8eplenlshmenL
!ournals
% 8uyer's ush WorksheeL
urllldown Lo uocumenLs
CpenLo8uy
% lncludes
Sales budgeLs
urchase budgeLs
CpenLobuy vlews
% 8udgeLs can be based on
ulvlslon
lLem caLegory
roducL groups
% Can be based on
Sales daLa
CreaLed by hand
% 8udgeLs can be eporLed and
lmporLed from ,lcrosofL cel
Purchase
Ordering
SheIf Price Check
SheIf LabeI Order
Stock Counting
Price Checking
Receiving
Return Management
Picking
Information
POS Statement
Cash Management
Stock Transfers
Stock Request
Wastage
Management
Store
Dashboard
Master Data
HandheId
TerminaIs
SaIes History
nStore Processes
% Same look and feel
% rocess ConLrol
% SlmpllclLy
% Dse Pandheld Lermlnals
Worksheet Types
% urchaslng
% urchase 8eLurns
% SLock 1ransfer
% SLock CounLlng
WlLh Areas
WlLhouL Areas
% SLock Ad[usLmenLs
oslLlve
% SLock Ad[usLmenLs
negaLlve (Shrlnkage)
% Labels
8eplenlshmenL uocumenLs aL SLore
% urchase Crder
CreaLed by SLore / PC
8ecelved aL SLore
% urchase 8eLurn Crder
CreaLed by SLore / PC
Shlpped from SLore
% 1ransfer Crder
Requested by Store / HO
Pick and ships by Store / HO
Receive at Store / HO
8ecelvlng / lcklng
% 8ecelvlng Crlglnal
uocumenLs
urchase Crder
1ransfer Crder (ln)
Sales 8eLurn Crder
% lcklng Crlglnal uocumenLs
Sales Crder
urchase 8eLurn Crder
1ransfer Crder (CuL)
% lLem valldaLlon
1oo many
noL enough
noL found
noL ordered
8eLurn (creaLes a 8C)
Pandheld 1ermlnals
% Cenerlc Pandheld 1ermlnals
CollecL barcode quanLlLy
noprocesses
% Cffllne handolnL Pandheld 1ermlnals
,asLer / worksheeLs
% Cnllne/Cffllne handolnL
Pandheld 1ermlnals
,asLer / worksheeLs
Cffllne processes wlLh onllne daLa synclng funcLlons
% Cnllne Pandheld 1ermlnals
All daLa and funcLlons from cenLral handheld server
Cnly a cllenL on handheld Lermlnal
SLore uashboard
% SLore ,anage
% uashboard Alarm
SLore
Alarm value
Color
% 8ed
% ?ellow
% Creen
% urllldown on
lnformaLlon
olnL of Sale
W LS CS (olnL of Sale)
1ouch Screen
CCS supporL
keyboard SupporL
W ,ulLlple lnLerface LayouLs
Samples lncluded
Dser deflnable
Any Screen slze
W ,ulLlple Languages
Cn buLLons
8y SLaff
W ,ulLlple Pardware
Samples ln uefaulL
Dser deflnable
W Craphlcs supporL
Cn 8uLLons
Cn lLems
W ,ulLlple paymenLs
ln Currency
8y Cards
uynamlc CS
lnLerface
% ueslgned on Lhe fly
% Any resoluLlon / Any
LayouL
% ockeL C posslblllLy
% SophlsLlcaLed access
conLrol
lnLegraLlon Cracle
% lnLegraLlon SoluLlonpdf