M.F.Sc(FPM)
Author, Lecturer,
Definition of Quality:
PHILLIP CROSBY
FOUR ABSOLUTES OF QUALITY MANAGEMENT
Definition of Quality: System: Performance Standard: Measurement: Conformance to Requirements Prevention Zero Defects Cost of Quality
Quality
Generally considered as the degree of excellence In relation to sea foods.. quality is the sum total of its composition, nutritional value, degree of freshness, physical damage, deterioration while handling,processing,storage,distribution & marketing, hazards to health, satisfaction on eating & yield & profitability to the producer & middleman
Continued
Quality control is concerns with
1. The control of the actual processing of the total. 2. Raw materials & final products to ensure that they comply with standards laid down & 3. Line sanitation.
Quality assurance is a total programme encompassing all aspects of a product & the conditions under which a product is processed,packed,distributed & stored.
Continued.
Quality assurance deals with much wider aspects such as..
a) The evaluation of raw materials & final product standard. b) The design of the factory. c) Process line outline, d) The design of the machinery
Uniqueness of seafood quality control In seafood harvesting under the most difficult conditions. Unpredictability of catch. Presence of large number of species in limited quantities of making quality control more difficult.
1950 - Deming Introduces Statistical Process Control to Japan 1970s - Many U.S. Companies Begin Losing Market Share to Global Competitors
1984 - U.S. Government Designates October as National Quality Month 1987 - Malcolm Baldridge National Quality Award is Established 1990s - Quality Programs Spread to Service Industries
Proliferation of Quality programs: TQM, QFD, Six Sigma, Kaizen, Poke Yoke, Taguchi Methods, Benchmarking, CQI, FMEA, etc.