ANDHRA PRADESH
Name : A. K. Swamy
Designation : Lecturer
Branch : DCCP
Institute : Govt. Polytechnic for
Women, Nandigama.
Year/ Semester : IV Semester.
Subject : Business Correspondence
Subject Code : CCP404
Topic : Letters of Enquiries, Offer,
Quotation, Acceptance and Order
Sub-Topic : Differences between Offer and
Quotations
Duration : 50 Minutes
Teaching Aids : PPT, Animations
CCP404.7 1
Objectives:
CCP404.7 2
Recap
CCP404.7 3
Known to Unknown
What is an enquiry?
Why a trader writes enquiry letter?
Does it get any response?
Do you know the name of that response of that
response letter?
If yes, what is it?
CCP404.7 4
Meaning of ‘Quotation’
This is also called reply to enquiry.
This is written by a supplier in response to the
enquiry letter.
It furnishes the information about prices of goods,
availability of goods,
Terms and conditions of business, mode of
transport etc.,
CCP404.7 5
Meaning of ‘Quotation’
CCP404.7 6
Meaning Of ‘Offer’:
It is also called Sales letter or Sales promotion letter
CCP404.7 7
Meaning Of Offer contd
CCP404.7 8
Meaning Of Offer contd
CCP404.7 9
Advantages of Offer:
CCP404.7 10
Differences between Quotation and
Offer
1. Quotation is sent in reply to an enquiry
whereas
Offer is sent on the own initiative of a seller
2. Quotation is addressed to a particular firm or
individual when asked.
whereas
Offer is addressed to a large number of customers
even when not asked for.
CCP404.7 11
Differences contd
3. A quotation may not improve the sales.
whereas
An offer may improve the sales.
CCP404.7 12
Differences contd
CCP404.7 13
Differences contd
CCP404.7 14
Differences contd
CCP404.7 15
Summary
CCP404.7 16
Quiz
1. Quotation is sent by the
A. Customer
B. Supplier
C. Both
D. None
2. Quotation is sent in response to the
A. Order letter
B. Enquiry letter
C. Letter of cancellation
D. All
CCP404.7 17
Quiz
3. The purpose of quotation letter is
To enquire about the price
To quote the price of goods
To attract sellers
All
4. The Offer is sent
a) In response to the enquiry letter
b) In response to the order letter
c) Sellers own initiation
d) None
CCP404.7 18
Frequently Asked Questions
CCP404.7 19