As the threat of war moves increasingly

from the battlefront to the market place - It

is the survival of the fittest .
Companies grow as men grow
&
men should grow faster
You can not change the direction of the wind ,
but you can always adjust your sails

A smooth sea never made a skilful mariner

The journey to hundred miles
begins with one single step
To become a Professional –
from Dream to Reality
“ A Roadmap”
K Neelakantan
Chair Professor & Director - SIES CEMRD
Nobody argues with the notion that what it takes to

succeed today is radically different from what it

took yesterday and tomorrow’s success factors will

be different as well.
If we are doing today what you did

yesterday, you’ll be out of business

tomorrow

(Dale Carnegie)
The shifting paradigm for organisational success

Old success factors New success factors

 Size  Speed
 Role clarity
 Flexibility
- clearly spelt out levels of
authority  Integration
 Specialization
- Functional area  Innovation
 Control
- layers
- balance of authority &
responsibility
George Bernard Shaw wrote:
There are two types of people in the world.
The reasonable and the unreasonable.
The reasonable adapts himself to the world.
The unreasonable persists in trying to adapt the
world to himself.
Progress depends on more and more
unreasonable people.
Innovations are led by the unreasonable.
 What the Corporate Sector Expects

Young confident professionals with drive, motivation,

Intelligence & a positive attitude

Confidence comes from

 Sound knowledge
 Good verbal & written communication skills
 Good Presentation skills

Drive & Motivation can viewed as

 The need to achieve in a person
 The ability & willingness to stretch to meet challenges
 The initiative taken within and outside one’s sphere of work
 Self motivation
 What the Corporate Sector Expects

Emotional Intelligence is the ability of an individual

to adapt to different situation, different people and
different environments. It refers to the ability of
an individual to handle teams, get along with people,
be a recognized leader.

A Positive Attitude reflects in everyday behavior,

work, relationships, etc. A person with a positive
attitude will remain motivated & will not become
cynical.
success = will to do (knowledge + skills)

Situation
1. 0.6 = 0.3 x [1.00 + 1.00]
2. 0.91 = 0.7 x [0.65 + 0.65]
3. 0.975 = 0.75 x [0.65 + 0.65]
Many times the difference between
whether you achieve your goals or not
is your Attitude
ATTITUDE
ATTITUDE
ATTITUDE
 If all looks good, but……
 I have all the qualifications needed, but..
 I will survive, if only……

What is the big deal about having a positive

attitude?
You are on an upward spiral
 There are three types of people
 Those who make things happen
 Those who watch things happen
 Those who wonder what happened

Where do YOU fit in?

It is never too late to change your
attitude
STEPS TO SUCCESS – Positive Attitude

Step 1 : Decide on the cost of failure

Step 2 : “Cancel” negative thoughts

Step 3 : Switch into “manager’s mode”

Step 4 : Say “I like myself” – Electrifying feeling

 More Tips ….
Be a ‘goodfinder’
All work and no play is unhealthy
There are certain things you cannot
change.
Accept what you cannot change
Serenity Prayer
OH GOD
Grant me the
serenity to accept the
things I cannot change,
courage to change the
things I can, and the
wisdom to know the difference
 Tips Contd…

Gratitude is an antidote for ailing

attitude, be grateful for what you have.

Purpose in life is not to make a living but to

make a life by valuable contributions of what
you have.

A negative thought is a down payment/ first

EMI of an obligation to fail.
 Tips Contd…

Youth is a state of mind, not a time of life.

Wrinkles test the skin but never touch the
soul

No one can give you an inferiority complex

without your permission. Its a by product of
your attitude about yourself
Success is a progressive
realization of a worthy cause.
Progressive means success is a
journey not a destination.
Realization means it is an
experience.
Outside forces cannot make me
feel successful. I have to feel it
within myself. It is internal not
external. It is more emotional.
Worthiness refers to the value
system we stand for.
It does not mean being accepted
and used by everyone.
It is a manifestation of good luck
that results from
 Inspiration
 Aspiration
 Perspiration
An example of a caterpillar turning
into a butterfly.
 From a Caterpillar to a Butterfly

Excitement

Identification
Complacence

Denial
Emotional
energy Time
Finger
pointing Curiosity
Valley of
Death
Outburst

Depression
Not all companies need transformation.
When you need a growth trajectory
– a parabolic trajectory you need a
transformation process.
An incremental change is different from
transformation
Realign some aspect of their strategy
organisation or culture while retaining
others
 From Downtown smell

Constraint

Control Contract

Compliance
 An invigorating smell of spring

Learning STRETCH Commitment

Collaboration

SUPPORT TRUST

Initiative

Persistence DISCIPLINE Confidence

As Lakshmi Niwas Mittal emphasizes, ‘Today
most of my companies are the lowest cost
producers in their fields because of the
people. If people are motivated, if they think
like I do, they come up with plans to drive
costs lower and lower. They come up with
ideas to implement those plans. This is the
secret of our low-cost products and our
leadership in certain product segments’
Our competitors can duplicate technology.
- They can duplicate our products.
- They can duplicate our process.
- But they cannot clone our people.
- You don't need just people.
- You need passionate people.
DIFFERENCE BETWEEN SCHOOL &
COMPANY
- When you go to school you pay tuition fees
to the school to learn.
- Now the company is paying you tuition fees
while you are learning.
- Hence, though not said you are a burden
and a load.
- In school you do well you get 100% or 80%
at the end of the year / semester.
- In world of business, you face an
examination everyday.
- You make a mistake you don't get zero but
minus.
- There is no limit to how far down you can go.
 Training for the technical part
of the job is easy.

But it is much harder to train

people to be
flexible
to have integrity
to be conscientious
and skilled interpersonally

“I will pay more for the ability to

deal with people than any other
ability under the sun”.
What is excellence?

Doing superior things in

simpler ways.
 IQ EQ

20 80
% %
+ You
You Leads
get
get Better
to
promo
hired performance
ted
EQ:
Too many young people can't take
criticism. They get defensive or
even hostile when given feedback.
They react to performance feed
back as though it were a personal
feedback.
 What determines professional success?

• Is it primarily your intelligence level or your ability to

handle yourselves and others?
• In the corporate world a person is recruited on the basis
of IQ and gets promoted on the basis of EQ (Emotional
Intelligence).
• Emotional intelligence is largely learnt continues to
develop throughout life and gets conditioned with life’s
experiences.
• People with higher EQ are happier, healthier and
more successful in their relationships.
• In the fast changing business environment you need
‘more than just brains’ to run your business
- you need increased responsiveness
- greater creativity
- faster and correct decisions.
- enhanced leadership skills
An emotional competence is a learned capability that
results in outstanding performance at work.

- Look at the Airhostess , her success depends

upon:

(i) Empathy – reading the feelings of others

&

(ii) Social Skills – handling those feelings

artfully
Success lies in how we manage ourselves.

A successful professional exhibits high self control,

conscientiousness and empathy.

A successful retail store manager should have self-

control, consciousness, empathy plus service orientation.

Best nurse ---- sense of humour.

Banker respecting customer's confidentiality.

Outstanding school principal – feed back from teachers

and parents.
• None of us is perfect in all the competencies.
• If people have to succeed, they have to learn the
competencies necessary and necessarily.
• The competencies one need for success rises through
the ranks.
• Studies reveal recipe for excellence stems more from
emotional competencies than any other cognitive ability.
•‘ It is their ability to listen, to influence, to collaborate
and to get people motivated and working together well’
has long been a reality of organisation life
 The Agenda

 New environment imposes new demands on

professionals
 Engage in fundamental re examination of strategies
 Most professionals have little appetite for either
fundamentally rethinking strategy or creating new
and often complex strategies
 The task involves capacity to forget as well as
capacity to learn
 Reinventing organization to separate builders
from caretakers
 The search for high performance

 from ‘doing what I know’ better to build useful

initiatives
 prepare a framework that evaluate and sequence

initiatives
 recognize risks and time frame

 from asset management to resource leverage

Fallen Angels’ Club (Membership unlimited)

Fallen from grace

Severe financial crisis

Crisis in leadership
Lack of /change in direction

IBM PanAm
Philips Sears
Mazda General Motors
Sony Westinghouse
Lloyds of London Eastman Kodak
Volkswagen
Eastern Airlines and many more
Digital
Stark reality
Each of these organizations slipped from
Invincible to
Vincible

When
Rate of change > capability to respond

Unstable and turbulent environment

Lacked the flexibility to act quickly

The ‘boiled frog’ concept

 The Giant and the upstart
Sears
 Management process on structure and control
 critical decisions at Chicago HQ
 levels of approvals to managerial levels
 decisions travelling up and down

 Consumers wanted lower prices

- better source
- array of merchandise
- JIT
- Speed got precedence
Had to change to a customer focused company
 The Giant and the upstart

The upstart
Wal-Mart Sam Walton
- find what the customer wants and provide it

-QMI
200 managers senior left on Monday morning
returned after 3 and a half days
Friday – Collate the data take decisions
Saturday teleconference with 1800 outlets
and game plan for next week.
 It is the
attitude
and not the
aptitude that
decides the
altitude
 Knowledge
(what to, why to)
K
A Habits
Skills Desire
S (how to) (want to)

EFFECTIVE HABITS
Internalized principles and patterns of behaviour
 Yatra yoge’svarah Krsno
yatra partho dharnur-dharah;
Tatra sri vijayo bhutih
dhruva nitir matir mana--

‘Wherever there is Krishna, the master of

yoga, and Arjuna, the wielder of the bow,
there (in that society) shall be found wealth,
victory, general welfare, and unwavering
justice and ethical sense - this is my
Confluence
conviction’of two energies, energy of vision
and energy of intense and efficient action
Thank You