Staffing

Human edit Master subtitle style Click to Resource Management

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Human Resource Management

Definition

Way to recruit, develop and maintain a competent workforce. A crucial function of a manager, one that may well determine the success or failure of an enterprise.

Staffing

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People are the most important asset.

HRM

HR involves recruiting, selecting, placing, promoting, appraising, planning, compensating and training of employees.

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Manpower, Budget & Planning

To plan and prepare manpower budget in consultation with line management to determine optimum requirement of manpower

To draw a manpower budget of an industrial organization

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Guidelines for Manpower Budget

Job Analysis To avoid over-staffing and understaffing Benchmarking To keep in view culture and location Cost factor Labour Laws
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Manpower case study of Kohinoor Power vs. ICI Power

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Staffing/Recruitment

Policy Joining Report Personnel Requisition Form Interview rating form Interview rating form MTO Application for Employment Appointment Letter
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Matching the person with the job Right man for the right job

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Staffing

Staffing, as seen in this model, effects leading and controlling e.g. well-trained managers create an environment in which people working together in groups achieve enterprise objectives and at the same time accomplish personal goals.
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Staffing

Similarly, selecting a quality manager effects controlling by preventing many undesirable deviations from becoming a major problem. Staffing requires an open system approach. It is carried out within the enterprise. In turn linked to external 5/5/12 environments.

Staffing

Inability to meet demand for such a manager may well prevent an enterprise from growing at a desired rate.

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Promotion

Promotion Policy Process for Promotions

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The Peter Principle

Errors in selection are possible, even common. According to Lawrence J. Peter and Raymond Hall, authors of the Peter Principle:

Managers tend to be promoted to the level of their incompetence

A manager succeeds in position.

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Leads to promotion to a higher

Performance Appraisal Management System

Policy Performance appraisal at various levels Guidelines for performance appraisal system Traditional appraisal methods that attempt to measure personality traits have serious limitations. 5/5/12

Managing Change Through Manager & Organization Development

It is a systematic, integrated and planned approach to improve enterprise effectiveness. To solve problems that decrease operating efficiency at all levels. It may include lack of cooperation excessive decentralization and poor communication.
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Organization Development Process

It is a situational or contingency approach to improve enterprise effectiveness. A firm that experiences certain problems

Conflict among organizational units Low morale Customer complaints Excessive Cost

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OD may involve

Training people Communicating in a group situation Managerial grid training Survey feedback Team building Process consultation Job enrichment Job design behavior modification

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OD Process
Problem Recognition Organization Diagnosis Feedback Strategy Development of Change

Measurement and Evaluation

Interventions

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OD Process

Normally OD experts are engaged for this purpose In house study can be done by HR also Steps

Collection of information from organizational units Use of questionnaire Interview and Observations

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OD Process

Results are presented in a meeting to management staff

Relations amongst departments Enterprise goals Customer relations (feedback) Priorities of problems and difficulties are fixed

Management heads discuss

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OD Process

Process facilitation by consultant

Lectures Exercise on decision making Problem solving Team building

Openness and objectivity is a pre-requisite Specific intervention may include a change in organization structure Effective procedure for handling customer complaints Establishment of a team responsible for implementing the cost reduction plan
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Regular meetings to measure and evaluate the

OD in Action

At GMs Oldsmobile division OD program

Reduced absenteeism Reduced manpower turnover Employees job satisfaction Job enrichment Increased Productivity Reduced petty grievances departmental morale

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