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Human Resource Management

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Organizations require a number of

things to be effective:
1. Physical

resources manufacturing facility, equipment to produce a product or service. - connect products & services with customers resources experience, skill,

2. Financial resources equity, debt 3. Marketing capability 4. Human 5/5/12

The Human Equation: Building Profits by putting People First Seven human resource practices that, taken Jeffrey Pfeffer success: together, lead to organizational


1. Employment security 2. Selective hiring 3. Self managed teams & decentralization 4. Higher compensation contingent on

organizational performance
5. Extensive training 6. Reduced distinctions 7. Extensive sharing of information

Taj Mahal Palace Hotel, Mumbai 26/11


Human resource management (HRM) involves

all management decisions and practices that directly affect or influence the people, or human resources, who work for the organization.

Human resource management is a series of

integrated decisions that form the employment relationship; their quality contributes to the ability of the organizations and employees to achieve their objective.


HRM is concerned with the people dimension

in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization are essential to achieving organizational objectives. This is true, regardless of the type of organization government, business, education, health, recreation, or social action.


Essentials which must find their place in any definition: Organizations are not mere bricks, mortar,
HRM involves the application of management

machineries or inventories. They are people. It is people who staff and manage organizations. functions and principles. integrated.

Decisions relating to employees must be Decisions made must influence the

effectiveness of an organization.

HRM functions are not confined to business 5/5/12

establishments only. They are applicable to

Objectives of HRM


To help the organization reach its goals To employ the skills & abilities of the

workforce efficiently

To provide the organization with well trained &

well motivated employees

To increase to the fullest the employees job

satisfaction & self actualisation

To develop & maintain a quality of work life To communicate HR policies to all employees To be ethically and socially responsive to the

Human Resource Management Functions


Planning for organizations, Jobs & people o The Strategic management of human


o Human Resource Planning Acquiring Human Resources Building Individual & Organizational


Rewarding employees Maintaining Human Resources


Current & Future Challenges to Human Resource Management


Corporate Reorganizations Global Competition Cyclical growth Increased diversity in workforce Employee expectations Organizations as vehicles for reaching societal



Integrating HR into Strategic Planning

Strategic Planning process occur in the

organization process

HR managers play an important role in that


Strategic Planning Process

Is the process that involves describing the

organizations destination, assessing barriers that stand in the way of that destination, and selecting approaches for moving forward.


Steps to create a successful Strategic Plan Conduct of an environmental analysis

Creation of an organizational mission Creation of an organizational vision Setting goals Creation of strategies


Environmental Analysis
An examination of the: 1. External Environment (Opportunities &

Threats) 2. Internal Environment (Strengths & Weaknesses) Opportunities characteristics of the environment that can help the organization succeed. Eg, untapped labor pools Threats - characteristics of the environment that can prevent the organization from being successful. Eg, economic recession Strengths internal characteristics that the 5/5/12

External factors
Economic Political / legal Social Technological Competitors Customers Suppliers

Internal factors
Organizational Structure Organizational Culture Politics Processes Size


Gap Analysis
Analyses external environment in relation to

the internal environment.

1. Opportunity + Strength = Leverage 2. Opportunity + Weakness = Constraint 3. Threat + Strength = Vulnerability 4. Threat + Strength = Problem


Statement of what the organization is all

about. Summarizes the organizations most important reason for its existence

1. Why does the organization exist? 2. What is the scope of the organizations

3. Who are the customers served? 4. What are the products & services offered?

An organizations vision is a statement of

future aspirations.

Characteristics of a good vision statement 1. Brief 2. Verifiable 3. Bound by a timeline 4. Current 5. Focused 6. Understandable 7. Inspiring

Strategies are descriptions of game plans or

how-to procedures to reach the stated objectives


Jobs & Careers in HRM

Human Resource Specialist Human Resource Manager Human Resource Executive