Issues & Challenges In An Organisation

SYNOPSIS
                 Organisation Forces for change Issues International Issues Employment Contract Issues Issues related to HRM Issues in Marketing Issues related to Bad Decisions Environmental Issues Organisational Politics Main Challenges Challenges Of the Employees Top 10 Organisational Challenges Organisation Pitfalls & their Solutions 8 Traits of Great Companies Check-List for effective operation of the Organisation Key to organisation issues & challenges

ORGANISATION
Basically, an organization in its simplest form is a person or group of people intentionally organized to accomplish an overall, common goal or set of goals. It is a social group which distributes tasks for a collective goal

EACH COUNTRY HAS ITS OWN

 Laws  Business customs  Workforce characteristics  Political climate

FORCES FOR CHANGE

Global competition Growth in mergers, acquisitions and alliances Organization restructuring Advances in technology and telecommunication

ISSUES IN AN ORGANISATION
Managing international assignments  Employee and family adjustment  Selecting the right person for a foreign assignment  Culture and communication

OTHER INTERNATIONAL ISSUES

      

Clarifying taxation issues Coordinating foreign currencies, exchange rates Compensation plans Working directly with the families of employees More involvement in employees personal life, facility etc Different HR systems for different geographic locations More complex external constituencies, foreign Governments, political and religious groups  Heightened exposure to risks such as health, terrorism, legal issues, human and financial consequences of mistakes

CRITICAL ISSUES FROM MANAGERIAL PERCEPTION

Managing growth Conveying to middle level managers and employees the business vision Training, maintaining and retaining employees Customer service Strategic planning Leadership Health-care costs Reducing operational costs Eroding margins Emerging markets Government regulations form of tax, tariff and procedures Supplier`s communication

EMPLOYMENT CONTRACT ISSUES

It is a Legal document that governs the relationship between a business and an employee It spells out the tasks and responsibilities of an employee,hours of work, renumeration, location,travel requirements,etc

ISSUES RELATED TO HRM

 Hiring

    

Discrimination Ageism Credentials Testing Equality Of Opportunity

RENUMERATION 1.Need vs Effort 2.Ability vs contribution 3.Seniority vs Loyalty RETENCHMENT 'at will' vs 'for a cause'

ISSUES IN MARKETING
A marketing strategy should be 1) Customer Oriented 2) Approach towards rivals

PRODUCT

PRICE

PLACE

PROMOTION

ISSUES RELATED TO BAD DECISIONS

The following is a list of the 13 most common reasons for making bad decisions:              Not having sufficient alternatives from which to choose from Not considering all the alternatives Lack of time Lack of information Not being methodical Inaccurate forecasting of the effects of specific actions Inaccurate forecasting of external influences Hazy objectives Ignorance of evaluation techniques Uncritical acceptance of others' judgments Poor work at an earlier stage of problem solving Uncritical acceptance of subjective needs and feelings An impulsive response

ENVIRONMENTAL ISSUES
Environmental responsibilities have to be weighed against the responsibilities to stakeholders and societal benefits as any damage caused to environment has an impact on society as well as on stakeholders. Environmental Issues are Air Pollution Water Pollution Noise Pollution Energy Consumption & Carbon Emission

When a company adopts an anti-Pollution environment policy it is said to be 'Going-Green'

ORGANISATIONAL POLITICS
Attempts to influence others using discretionary behaviours to promote personal objectives Discretionary behaviours  neither explicitly prescribed nor prohibited Politics may be good or bad for the organisation

Types Of Organisational Politics

Managing impressions Attacking and blaming

Creating obligations

Types of organisational politics

Controlling information

Cultivating networks

Forming coalitions

Conditions For Organisational Politics

Personal characteristics Scarce resources

Conditions supporting organisational politics

Tolerance of politics Complex and ambiguous decisions

Controlling Political Behaviour

Provide sufficient resources Introduce clear rules Remove political norms Hire lowlow-politics employees Increase opportunities for dialogue Peer pressure against politics

Free flowing information Manage change effectively

MAIN CHALLENGES
 Getting the right mix of skills in the organization regardless of geographical location  Managing critical knowledge and speed of information flow  Talent identification and development i.e identifying capable people who are able to function effectively  Barriers to women  International ethics  Language (e.g.spoken, written, body)  Different labor laws  Different political climate  Different stage(s) of technological advancement  Different values and attitudes e.g. time, achievement, risk taking  Roles of religion e.g. sacred objects, prayer, holidays, etc  Educational level attained  Social organizations e.g. social institutions, authority structures, interest groups, status systems

CHALLENGES OF THE EMPLOYEES

Good technical and language skills Strong desire to work overseas Specific knowledge of overseas culture Well-adjusted family situation Complete support of spouse Behavioral flexibility Adaptability and open-mindedness Good relational ability Good stress management skills

TOP 10 ORGANISATION CHALLENGES

1) Paperwork: You hate doing it. You hate organizing it. You'd love to throw it out, but you can't decide what you can get rid of and what to keep 2) Delegation: You can't trust anyone to do it as well as you. You haven't practiced your delegation skills, it's no surprise when it doesn't go well, justifying your reluctance 3) Perfectionism: Your standards are so high no one can live up to them. Not even you. But perfectionism is motivated by fear. You can't be judged if you never finish 4) Forgetfulness: Poor working memory makes you forget what you're supposed to do. You can remember facts, but appointments? Commitments? 5) Impulsive Behaviour: A person of action, you'd rather move than take time to think. But shooting first and asking questions later just leaves a lot of hole you have to fix

ORGANISATION CHALLENGES
(continued)

6) Projects: The trouble with projects, planning them, managing them and finishing them starts early. The business plan stops many would-be entrepreneurs before they start 7) Procrastination: With so many exciting things to do, boring but necessary tasks are the bane of every owner. Why do today what you can put off until tomorrow? 8) Getting Organized: You're often inconsistent. Organized in some areas and disorganized in others, you can't seem to transfer the same skills from one area to another 9) Lack of Focus: You have so many brilliant ideas, each one "shinier" than the next, that your biggest challenge it to pick one and see it through from brainstorm to business 10) Time Management: You are chronically late, overcommitted and still overpromising. You underestimate how long things will take and often scramble to catch up late into the night

ORGANISATION PITFALLS & THEIR SOLUTIONS

The following 5 common organization pitfalls are presented along with their solutions 1.Marketing Problem: Marketing is often confused with advertising. Your market is who you are trying to target with your advertising; direct mail, commercials, signs, etc. Many do not realize that if you don t find your niche and your target market is too broad, you will waste your advertising budget Solution: Focus and narrow your target market to a niche you will be comfortable with and then advertise directly to them

2. TIME MANAGEMENT
Problem: Many people who become self-employed do not realize that until they hire staff, they will have to wear many hats Assistant, Messenger, Executive, etc. Along with family responsibilities, these additional roles can be very demanding Solution: Outsource time-consuming tasks to other individuals-that way you can focus on growing your business while someone else works on the time- consuming tasks. This will also provide an opportunity for you to still have enough time to balance family life and work

3. PRICING
Problem: Quoting fees too low for fear of losing a potential client or not calling for payment when a client s invoice is overdue Solution: Talk to other people in your field and also find out what competitors in your area are charging. If you feel uncomfortable contacting a competitor, ask someone else do it. The same goes for collections. No small business owner can go without collecting their fees, so if you fear making the calls have someone make them for you or send letters gently requesting payment

4. NETWORKING
Problem: Not Networking, Not working Efficiently Solution: Every business owner needs to network broadly. Each person you meet is a possible referral or potential client. Join the business organization for your field . Stay focused while you are at the networking event and be determined to achieve pre-determined goals, which were your reason for attending the event. For example: As a florist, not only do you have to network at floral design trade shows but make it a point to attend a wedding or event planning expo as well as your local chamber of commerce and people in business organization

5. CLIENTS
Problem: The inability to turn down potential clients who require services that you do not offer because you are afraid to say no since you need the money

Solution: As an individual, you have the ability to choose your work assignments but taking any assignment that comes around does not give you the opportunity to focus on what you like to do. Stick to projects that incorporate the services you offer. Let the other assignments go. This will allow you the time to work on fulfilling projects

8 TRAITS OF GREAT COMPANIES

1.Written goals 2. Values and Mission 3. Job Descriptions and Chain of Command 4. Standardized Workflows 5. Marketing and Sales 6. Focused and Accountable Managers 7. Be Different 8. Reinvestment

'CHECK-LIST' FOR EFFECTIVE OPERATION OF THE ORGANISATION

Are responsibilities clear and matched by authority? Is the business structure clear yet flexible? Are communications focused on finding solutions rather than placing blame? Do people have the information and resources necessary to do an excellent job? Do you and your employees care about the business? Does staff come in early and stay late on their own initiative? Are mechanisms for conflict resolution working? Is disorder minimized and channeled? Does a corporate plan spell out the firm`s Vision? Do customers and suppliers prefer to do business with you?

KEY TO ORGANISATION ISSUES & CHALLENGES

Growing and Financing Your Business  Thriving in the New Business as Usual  Managing Your People  Managing Your Risk  Accounting and Tax Compliance  Evaluating Your Business  Managing Your Wealth  Planning Your Succession