Sudipto Bhattacharya
School of Management Sciences, Bengal Engineering and Science University, Shibpur, Howrah
Marketing Mix/ Demand/ Demand Estimation Sampling Plan/ Data Collection and Analysis Market Survey key components and problems
Target market
Product Mix
What will be design and the look of the fans: 3 or 4 wings, 23 or 36 blade or both?
Will you reach the customers through wholesalers or retailers? How much will you charge the customers? How will your customers know that your product is in the market? How do you influence him to buy your product?
Product features
Distribution channel Pricing decision Promoting the product
Market Demand for a product/service is expressed as the total volume of the product/service that would be bought by a defined customer group in a defined geographical area over a defined time period in a defined marketing environment under a defined marketing program.
Know about profit possibility Design a product well Have a right brand name Decide right price Employ right people Buy specific raw material Establish required distribution system Have effective advertising and promotion Have right packaging for different quantities Have short and long term planning Have profitable finance policy Decide about future expansion Have right equipment and tools Decide about product life and precautions
Product its usage and users Total volume physical or rupee or both Bought market measure: volume ordered, shipped, paid for, received or consumed Customer group whole market or any particular segment Geographical area well-defined geographical boundaries Time period reference to a stated period of time Marketing environment macro (PESTLE) & micro factors
A respondent might not be available Some respondents may refuse to answer Some respondents may be biased Interviewers may be biased Interviewers may write their own answers to save their labor
General business or economic forecasting Economic factors affecting the sales volume and opportunities (e.g. level of consumer credit, business expansion plans) Shifts in the nature of the market Motivational research (e.g. consumer & consumer buying motives) Competitive position of company products Comparative studies of competitive products Studies on Competitive Situation Evaluation of new competitive products or development of new competitive products Price policies, discount structures, etc. of competitors Advertising & Selling practices of competitors
Data Collection
Analysis of market size (for specific products) Studies of Focusing on Market Measurement and Planning Estimate demand for new/proposed new products Sales forecasting for the industry or company Analysis of market characteristics for specific products Analysis of territorial potential or sales opportunities Studies of trends in market size of products Measurement of territorial variations in sales Studies of relative profitability of different markets Market test or test-market operations on new or improved products Studies of changes in the importance of different types of customers
Use Scientific Methods Use Creativity & imagination to have a right picture of the market Use multiple methodology to double check the result & avoid errors Relate the cost of information to its value in the project If required, use model building (tables, graphs, etc.) Mathematical models can be helpful for understanding information
Introduction End Products, End users, Suitability & Strength of selecting a particular product Product Assessment of Demand Supply Position Marketing Practices Marketing Plans & Strategies Specifications, Sized, Brands, Packing, Selling Price, etc. Class & Type of consumers, PLC & present status, Demand Past pattern & Future projections, Consumption Patterns & Purchase frequency, Buying criteria & influencing factors Current availability & production capacity vs. utilization, present indigenous & imported supply, price comparisons Prevailing marketing practices distribution, delivery & faster sales service, credit policy, packing/forwarding, taxation & commission, Purchasing procedures, lead time Own market share of supply-demand gap, Strength & special services to be offered, Possible clientele & likelihood of their buying from you
Language problem Lack of interest of the respondent Inability to understand a question Bias for the interviewer or product or company Status problem in giving the right answer A respondent may not feel safe in giving the right answer