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4/22/12
Product differentiation
Product differentiation is a business level strategy in which firms attempt to create and exploit differences between their products and those offered by competitors. These differences may lead to competitive advantage if customers perceive the difference and have
style
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Basis
Form Features
Customization
Basis
Form Features
Customization
Basis
Form Features
Customization
style
Basis
Form Features
Customization
Basis
Form Features
Customization
Basis
Form Features
Customization
Basis
Form Features
Customization
Basis
Form Features
Customization
Basis
Form Features
Customization
Service differentiation
4/22/12
Basis
ordering ease Delivery Installation Customer education Consulting Repair
4/22/12
Basis
ordering ease Delivery Installation Customer education Consulting Repair
4/22/12
Basis
ordering ease Delivery Installation Customer education Consulting Repair
4/22/12
Basis
ordering ease Delivery Installation Customer education Consulting Repair
4/22/12
Basis
ordering ease Delivery Installation Customer education Consulting Repair
4/22/12
Basis
ordering ease Delivery Installation Customer ed. Consulting Repair
4/22/12
DIFFERENTATION STRATEGIES
PERSONNEL DIFFERENTIATION : Companies can have better-trained employees. Ex ; kingfisher airlines, Singapore airlines CHANNEL DIFFERENTIATION : companies can more effectively and efficiently design their distribution channels coverage, expertise and performance. Ex ; Eureka Forbes (direct-to-home channel) IMAGE DIFFERENTIATION : Companies can craft powerful, compelling images. Ex: In apparel category, brands such as park avenue, Louis Philippe, colorplus etc.
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