Attitudes and Job Satisfaction - Elena Motivation Concepts - Emily Emotions and Moods - Bridgot Communication - Nicole Leadership / Organization Structure and Culture - Lem Organizational Change and Stress Management - Bryan
Job Satisfaction
Job Involvement Organizational Commitment
Job Satisfaction
Active
Exit
Destructive
Voice
Constructive
Neglect
Loyalty
Passive
Productivity
Job
Satisfaction
and Employee
Performance
Absenteeism
Turnover
Motivation Concepts
Motivation Concepts
Laziness
Lack of Motivation
Drives
Satisfied Need
Affect - broader generic term that covers feelings people experience. Encompassing both emotions and moods Emotions- are intense feelings directed to someone or some things Moods- feelings that tend to be less intense than emotions can that often (though not always) lack a contextual stimulus.
Emotional Labor It is highly suggested that the importance of a friendly demeanor is projected by our moods and emotional feelings even though we don't feel cheerful management expects employees to have an upbeat attitude when dealing with customers.
Communication
Communication
Communication
Organizational Communication
Knowledge Management
Leadership
Leadership
Traits: charismatic, enthusiastic, and courageous Emotional stability: can sense others needs and listen to what the followers are saying. Consideration: when a leader is likely to have to have relationships characterized by trust and respect for subordinates and has regard for their feelings
Leadership
Employee Oriented leader: takes a personal interest in the needs of employees and accepts differences among subordinates Participative: consults with subordinates in the decision making process Transformational leadership: able to get employees to go above and beyond normal expectations
Organizational structure/culture:
What is structure? Defines how job tasks are formally divided grouped and coordinated. Chain of command: an unbroken line that extends from the top of the organization down to the bottom and clarifies who reports to whom.
The End