Defining Quality
Presenter
Ambili P K
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Introduction
In this section, we will discuss quality from the perspective of the customer as well as the producer.
A successful project
The success of a project is usually measured along the
following three axes: Schedule: Was the project delivered on time? Cost: Did the project stay within budget? Quality: Was the product of good quality?
The better the process, the more likely it is that quality will be achieved. Therefore, software producers should always strive to improve the process so that the product created conforms to the specifications.
Today, the focus of quality gurus is on achieving total quality. Most of the organizations are, therefore, adopting the approach of Total Quality Management, often referred to as TQM.
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Introduction
Software professionals, such as project managers, software engineers, and the people who support the development of industry-grade software, want to develop high-quality software products.
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Perception of usability
The perception of usability is subjective and is often dependent on the types of users, their background, and their experience with the product that is to be used. The various aspects to be considered while determining 'usability' in a particular context are: The type of users Costs Tradeoffs between the training required before using a product and ease of its use
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After-the-fact metrics
After-the-fact metrics are based on the measures made at the end of a project. They are simple summary metrics and are usually relatively easy to collect. They are based on the measures visible to managers and do not require technical insight into the process.
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