The Competitive Advantage for the Companies that Use Electronic Invoice and RFID An Analyse Using BizAgi

i BPMN
Rogrio Borin (UNICAMP/UNIP Brasil) Alexandre Arnaldo Boschi (UNICAMP/UNIP Brasil) Antonio Batocchio (UNICAMP Brasil) Ivanir Costa (UNIP Brasil) Jlio Csar Raymundo (UNIP Brasil)
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Summary
Need for new technology to gain competitiveness;
Electronic Invoice or Nota Fiscal Eletronica (NF-e); Radio-Frequency Identification (RFID); Case study: Brazil RFID/EPC: the supply chain of the future ";

Graphical demonstration of logistics processes;

Conclusions.
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Introduction / Contextualization
The continuous increase of demand for products and services comes demanding logistics area of organizations; Logistics costs may reach 11% sales and 12% of the world's GDP; Constantly pressed, organizations can search across multiple technologies needed to support the acquisition of competitive advantage.

BALLOU, Ronald H. Gerenciamento da cadeia de suprimentos/logstica empresarial. 5. ed. Porto Alegre: Bookman, 2006, 616p.

Problem
Need for greater agility and accuracy in exchanges of information and products between organizations of the same supply chain, resulting in cost savings; Need to reduce the high costs of logistics for competitive advantage;

Methodological Support
Qualitative research methodology;
Literature review on books, theses, dissertations and articles;

Sources: Siencedirect, Scielo (Scientific Electronic), Nou-Rau Unicamp's Digital Library, Digital Library of theses and dissertations of the University of So Paulo, among others.

Methodological Support
For the mapping of logistical processes was used to model Business Process Modeling Notation (BPMN), with the notation of the Object Management Group (OMG); BizAgi Process Modeler, Software tool for the graphical modeling of processes.

HOMEM, F. L. Q.. Estudo das Iniciativas Tecnolgicas para Suporte ao BPM: anlise de ferramentas CASE e sua aderncia aos padres de negcio das organizaes. Um estudo de caso. 2011. 174 f. Dissertao (Mestrado em Engenharia de Produo) Programa de Ps Graduao em Engenharia de Produo da Universidade Paulista, So Paulo, 2011.

Proposed Solution
The NF-e can be defined as a document issued electronically with the aim of recording the transactions relating to the sale of products, goods and services interstate and intermunicipal transportation; In August 27, 2005, the Brazilian Government, signed the Protocol of Cooperation ENAT n 03/2005 - II ENAT, Objectifying the implantation of NF-e.

RECEITA FEDERAL. Site da Receita Federal. Disponvel em:<http://www.receita.fazenda.gov.br/Legislao/Protocolos/2005/protocolo3.htm>. Acesso em 13 de setembro de 2011

Proposed Solution
The RFID technology is a method that uses electromagnetic waves to access data stored in a microchip attached to a small outpost, automatically identifying the attached objects, and can be used in enabling supply chain visibility and tracking of products; RFID technology can be regarded as the most strategic and greater business impact.
HESSEL, Fabiano et al. Implementando RFID na cadeia de negcios: tecnologia a servio da excelncia. Porto Alegre: Edipucrs, 2009. CAVINATO, J.. Supply chain logistics initiatives: research implications. International Journal of Physical Distribution and Logistics Management, v. 35, n. 3, p. 148-151, 2005. 8

Proposed Solution
(2) antenna (3) Interrogator

(1) Tag or Transponder (4) RFID Middleware Electromagnetic waves (Radio Frequency) (5) Management Systems (ex.: ERP, SCM, CRM, SEM, Portals, etc.)

INTEGRATION BETWEEN ELECTRONIC INFORMATION AND MANAGEMENT SYSTEMS

Reading flow of electronic information (Tags for systems management) Flow recording of electronic information (systems management for the Tags)

PEDROSO, Marcelo Caldeira et al. A Adoo de RFID no Brasil: um estudo exploratrio. Revista de Administrao Mackenzie, V. 10, N.1, 2009 9

Proposed Solution
Case study: Brazil RFID/EPC: the supply chain of the future:
Test the application of RFID solution in Brazilian market; Participating companies: CBD-Companhia Brasileira de Distribuio/Grupo Po de Acar, Accenture, Procter Gamble and Gillette CHEP, Receiving/dispatch processes, exchange of information between the partners, keeping the traditional processes of each organization; About 1,000 pallets tagged with tags; 2 months of monitoring; Distribution centres were equipped with RFIDEPC portals that were the readings based applications via the internet.
HESSEL, Fabiano et al. Implementando RFID na cadeia de negcios: tecnologia a servio da excelncia. Porto Alegre: Edipucrs, 2009.
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Proposed Solution

Example of RFID/EPC portal

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Proposed Solution
Results of the case study: Brazil RFID/EPC: the supply chain of the future:
97% - index of accuracy in reading the pallets;

10% - breaking indexes in reduction in retail distribution centers and of the manufacturer;
3 to 12% - increase in productivity of the labour force; 18 to 26% - reduction in inventory losses; 2 to 5% - reduction in reverse logistics; 10% - reduced cost of maintaining inventory; 10% - reduction in the level of inventories; 10% - reduced products, turning.
HESSEL, Fabiano et al. Implementando RFID na cadeia de negcios: tecnologia a servio da excelncia. Porto Alegre: Edipucrs, 2009.
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Proposed Solution

Macro logistics process between organizations that do not use the NF-e, and RFID technologies. Source: prepared by the authors 13

Proposed Solution - DISPATCH

Macro logistics process between organizations that do not use the NF-e, and RFID technologies. Source: prepared by the authors

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Proposed Solution - DISPATCH

Macro logistics process between organizations that do not use the NF-e, and RFID technologies. Source: prepared by the authors 15

Proposed Solution - RECEIVING

Macro logistics process between organizations that do not use the NF-e, and RFID technologies. Source: prepared by the authors

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Proposed Solution - RECEIVING

Macro logistics process between organizations that do not use the NF-e, and RFID technologies. Source: prepared by the authors

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Results/Conclusions
Organizations that make NF-e technologies and RFID can obtain competitive advantages through gain in agility and accuracy in the execution of their logistic processes, thereby reducing their costs of logistics; This argument can also be attested by the results achieved by Brazil RFID/EPC case study: supply chain of the future.

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Results/Conclusions
The search for greater competitiveness of organizations should be part of everyday life, as to keep the market in which it operates or lead it, this skill is of paramount importance;
In the continuous search for competitiveness come the various technologies, identifying those that can provide more competitive is the challenge for organizations today.

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The authors thank the organizers.

For more information: rogerioborin@ig.com.br alexandre.boschi@uol.com.br batocchi@fem.unicamp.br icosta11@live.com juliocesar@positivus.com.br

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