Chapter 1

Introduction to Human Resource Management; Implications of a Dynamic HRM Environment

DeCenzo and Robbins

Fundamentals of Human Resource Management, DeCenzo and Robbins

Utilization

of individuals to achieve organizational objectives All managers at every level must concern themselves with human resource management Five functions
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Human Resource Management Functions

Human Resource 1 Management

Motivation

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 Job

Analysis Human Resource Planning Recruitment Selection

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 Training
Development

Planning Career Development Organizational Development

Career

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 Rewarding

the productive employees Performance appraisal Job design

 Compensation Labor

management

relations Health and safety

Human

resource research is not separate function. It pervades all HR functional areas.

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All

HRM functions are interrelated Each function affects other areas

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 Workforce

diversity Legal considerations Unions TQM & Reengineering Technology Economy Employee involvement Un anticipated events

Environment of Human Resource Management

Unions
Legal Considerations

EXTERNAL ENVIRONMENT INTERNAL ENVIRONMENT

Employee involvement

Technology

Marketing

Operations Unanticipated Events

Human Resource 1 Management

Economy

Finance

Motivation

Other Functional Areas

Workforce diversity

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as Prentice Hall

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The challenge is to make organizations more accommodating to diverse groups of people.

Fundamentals of Human Resource Management, DeCenzo and Robbins

The Workforce Today

minorities and women

have become the fastest growing segments. the numbers of immigrant workers and contingent workers are increasing

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 How Diversity Affects HRM Need to attract and maintain a diversified work

force that is reflective of the diversity in the general population. Need to foster increased sensitivity to group differences. Must deal with the different
Values Needs Interests Expectations of employees
Fundamentals of Human Resource Management, DeCenzo and Robbins

What Is a Work/Life Balance? A balance between personal life and work The creation of global organizations means the world never sleeps. Communication technologies allow employees to work at home. Organizations are asking employees to put in longer hours. Fewer families have a single breadwinner.

Fundamentals of Human Resource Management, DeCenzo and Robbins

Federal,

state and local legislation Presidential orders

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 Group

of employees who have joined together for purpose of dealing collectively with their employer Becomes a third party when dealing with the company
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 TQM:

A continuous improvement in products and services. Reengineering: involves radical, quantum changes to entire work processes. Workforce should be capable of providing top-quality goods and services
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How Technology Affects HRM Practices

Recruiting Employee Selection Training and Development Compensation management Communication Decentralized Work Sites Skill Levels

Fundamentals of Human Resource Management, DeCenzo and Robbins

 Possibility

of never-ending

workday BlackBerrys, cell phones, text messaging, and e-mail create endless possibilities for communication Some workers believe their employer wants them available 24/7
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 In

general, when economy is booming, it is often more difficult to recruit qualified workers. When a downturn is experienced, more applicants are typically available.
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Delegation having the authority to make decisions in ones job Work teams workers of various specializations who work together in an organization HRM must provide training to help empower employees in their new roles. Involvement programs can achieve:
greater productivity increased employee loyalty and commitment

Fundamentals of Human Resource Management, DeCenzo and Robbins

 Occurrences

in external environment that could not be foreseen Every disaster, whether manmade or by nature, requires a tremendous amount of adjustment with regard to human resource management
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 The

devastating earthquakes in Chile and China; tornadoes that routinely batter the U.S. Midwest; tropical storms and hurricanes that torment the Gulf Coast, and now an oil spill; tsunamis; infectious disease like H1N1 and SARSthey all present serious threats to business continuity.

So how business in the event of a catastrophe that can happen without notice and bring any number of repercussions, can be protected?

Catastrophe or cat modeling Historical data on natural disasters such as hurricanes and floods is fed into the calculations for the models, along with meteorology reports. Smart leaders protect themselves from loss due to business interruption by having a business continuity plan in place

 "It's

a question of acting, instead of reacting. [THINK AHEAD]

The successful organizations will be those that are able to quickly turn strategy into action: to manage processes intelligently and efficiently: to maximize employee contribution and commitment; and to create the conditions for seamless change.